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Danbury Kia - Service Center

Danbury, CT

4.9
915 Reviews

915 Reviews of Danbury Kia - Service Center

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December 09, 2017

Quick - courteous! Great service! I was apprehensive with it being a recall appointment but not problem. You often hear nightmare stories...but Kia was great! Thank yo More

by Elizabeth S Downing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Swartz, Al Rhode
Dec 11, 2017 -

Danbury Kia responded

Thanks for the five stars!

November 17, 2017

Kia Service Was treated very well with fast and efficient service..... Good job by all..... Very happy with our 2016 Optima running and performing excellently.... More

by Russell1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Canavan, Abby Swartz
Nov 17, 2017 -

Danbury Kia responded

Thank you for the five star review, we always appreciate customer feedback!

November 16, 2017

as always very good this is my 4th optima and love my 2016 and like dealing with your co. Might want to look at the new stinger it looks great. More

by George Lahoud
Customer Service
Recommend Dealer
Yes
Employees Worked With
Other Employees : Al Rhode
Nov 17, 2017 -

Danbury Kia responded

Thanks for the five stars and your continued patronage of Danbury Kia! Congrats on your new purchase and we hope to see you again!

November 10, 2017

Excellent service as always Keep up the good work!! The friendliness of the staff and superb attention to detail is remarkable!! I will continue to give high ratings at this ti More

by Panama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Swartz
Nov 10, 2017 -

Danbury Kia responded

Thank you for the five stars, we always appreciate customer feedback!

October 29, 2017

Abby did it again!!! Excellent customer service and professionalism. Abby is the best. She really goes above and beyond. I would recommend Danbury Kia and Abby for all ser More

by Happykiaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Swartz
Oct 30, 2017 -

Danbury Kia responded

Thanks for the five stars! We look forward to being able to serve you in the future.

October 26, 2017

Kia Soul Soul had a problem , couldn’t be fixed , but stuff try their best ... been client for 6 years , will be back for sure ... filling review with letters More

by Mileane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Rhode
Oct 26, 2017 -

Danbury Kia responded

Thank you for your five star review! We are sorry that we could not fix the problem with your vehicle, but we do appreciate your continued patronage.

October 25, 2017

Oil change I went in for an oil change, the service was fast and the employees were great. I was treated very well and had a great experience. More

by Marebear5192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Swartz, Al Rhode
Oct 25, 2017 -

Danbury Kia responded

Thank you for your five star review, we hope to continue to have the pleasure of serving you!

September 07, 2017

Service very satisfied with this trip to service dept, only second time because my initial time there i was very unsatisfied and had not gone back. more like More

by ceejay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rhode
Sep 07, 2017 -

Danbury Kia responded

Thank you for your five star review!

August 31, 2017

Sorento maintenance Well, at least I received a phone call and came back to the dealership to them connect what was not connected, otherwise my engine sorento maybe gets More

by jr77020046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey, Al Rhode
Aug 31, 2017 -

Danbury Kia responded

Thank you for your feedback. We are happy that we could fix the problem. We hope to continue to be able to assist you with all of your service and sales needs.

August 16, 2017

No Oil Change I tried to start establishing servicing my KIA Optima at the dealership. Have to wait one week an oil change.? I don't think so. More

by dsalmonese
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Wayne Maher
Aug 17, 2017 -

Danbury Kia responded

Mr. Salmonese, we apologize for not being able to accommodate your schedule for an oil change. We are working to increase our availability so that we are better able to serve our customers. Thank you for your patience.

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