Danbury Kia - Service Center

Car service I brought my car in to get serviced. They asked what time I wanted my car done I said anytime before 4:30 and they made sure it would be done before t I brought my car in to get serviced. They asked what time I wanted my car done I said anytime before 4:30 and they made sure it would be done before that. They asked if I had anything else I wanted them too look at or had question on. My car was done within two hours. I picked it up and I was blocked in so kelvin pulled it out for me. Overall I love Kia. More

Excellent Awesome people to work with. Easy to talk to, knowledgeable and fair. I would recommend anyone get a car from them. I drive 45 mins just to go to this Awesome people to work with. Easy to talk to, knowledgeable and fair. I would recommend anyone get a car from them. I drive 45 mins just to go to this dealer. More

Accommodating, prompt, thorough service! I scheduled a service for Monday afternoon but due to unforeseen circumstance had to change it last minute. With out question they immediately resched I scheduled a service for Monday afternoon but due to unforeseen circumstance had to change it last minute. With out question they immediately rescheduled me to a better date and time of my convenience. Upon arrival everything was set for my appointment. My vehicle was taken in and services completed very quickly! More

Through service Experienced, through, friendly service. When I left I felt everything was possibly done for the car and more to keep me safe on the road. Experienced, through, friendly service. When I left I felt everything was possibly done for the car and more to keep me safe on the road. More

Repair on my 2015 Kia Optima Brought my Kia Optima in with some water damage. They got it in early and finished it within a few hours. Thought I'd be out a car a few days but not Brought my Kia Optima in with some water damage. They got it in early and finished it within a few hours. Thought I'd be out a car a few days but not with this dealership. There service department is great. Great job Danbury Kia service staff. More

Great servive selling my car! Made appointment to have my car appraised. Went in a little before my appoinment and was taken care of right away. Christine Almonte took care of me a Made appointment to have my car appraised. Went in a little before my appoinment and was taken care of right away. Christine Almonte took care of me and within one hour had a check in hand for my car. Could not ask for anymore than that! More

Fair deal when bought and sold A few years ago I arrived at Danbury Kia interested in purchasing a 2015 Kia Optima EX. After a little bit of haggling with the salesperson (I'm unab A few years ago I arrived at Danbury Kia interested in purchasing a 2015 Kia Optima EX. After a little bit of haggling with the salesperson (I'm unable to recall his name) we agreed on a price that was very fair. The car had 7000 miles at time of purchase. It was used for commuting to and from work; 60 miles each way. Recently, I brought the car back to the dealership for a software update. While in the lounge, (waiting room) I observed a "Kelly Blue Book" banner that stated the dealership also buys cars. Perfect timing, since I recently retired and was now looking to sell my car. I spoke with a Danbury Kia representative, Mrs. Christine Almonte, who was extremely helpful and knowledgeable. She, along with another employee, looked over my car while I waited in the lounge. Within minutes, Mrs. Almonte returned and after a brief moment of haggling, we reach an agreement of what I thought was a very fair price. This is where Mrs. Almonte and a coworker, Tiffany, went above and beyond. My car was financed through a small, lesser known bank. After we shook hands and sealed the deal, I paid off my loan by check. But the bank would not immediately provide a lien release for the title. The bank stated it would take weeks (20 days or more). Mrs. Almonte and Tiffany, both of whom are very experienced with these matters, were able to expedite the process efficiently and professionally. What could have taken weeks or perhaps a month, took only days. Danbury Kia, and their customers should take solace in knowing that customer service is extremely important to the employees of this dealership. I will, without hesitation, recommend Danbury Kia to my family and friends who are interested in buying their next vehicle. More

Excellent Very well pleased with the service department Was happy with my service was very kind a little long the only thing I will complain about is the packin Very well pleased with the service department Was happy with my service was very kind a little long the only thing I will complain about is the packing no where to park More

Friendly staff Very friendly staff in both sales and service. We had two Kias serviced at the same time, routine oil change and check on both with a minor warranty Very friendly staff in both sales and service. We had two Kias serviced at the same time, routine oil change and check on both with a minor warranty matter on one. We ran into the salesman who sold us the second car outside when we parked, huge smile, hi how are you? How’s the car? Do you know how to get where you’re going? More

Service They go above and beyond to ensure quality service. Both of the service representatices always check for updates recalls to ensure of maintaining the They go above and beyond to ensure quality service. Both of the service representatices always check for updates recalls to ensure of maintaining the integrity of my kia ioptima. Abby even walked out to ensure i was not blocked in and would not have to go back inside More