Danbury Kia - Service Center

I was finished before the time they predicted. Very courteous, friendly, professional and pleasant to deal with! I am feeling confident with having to return for service in the future. Thank you! courteous, friendly, professional and pleasant to deal with! I am feeling confident with having to return for service in the future. Thank you! More

Excellent service during crisis I received an email last week from Kia stating they would pick up my car for service during this Covid crisis. I was happy that my car could still be I received an email last week from Kia stating they would pick up my car for service during this Covid crisis. I was happy that my car could still be well taken care of even though I was home bound. Cindy in service was so kind and polite and arranged the appointment. I spoke to Cindy again the day before the appointment to confirm. I also spoke to Tom Shaw regarding an issue I had been having with the car and he said it would be taken care of at the same time as my routine service appointment. I spoke to Tom several times as he and I discussed my cars issues and everything was explained to me in great detail by this kind and patient man. I can’t tell you how happy I am with my car today!! Cindy and Tom are a credit to Danbury Kia and you are so lucky to have them. Kindness and compassion go a long way for this 74 year old and 5 stars just aren’t enough. Thank you also to the person who did my cars service. You are a credit to your profession! More

Print service upon entry to the shop. All work done as promised and completed before expected. They cleansed all touched surfaces for the COVID 19. promised and completed before expected. They cleansed all touched surfaces for the COVID 19. More

Easy to make service appointments, car done when they say it will be done. Waiting area clean and well stocked with snacks and coffee/tea. it will be done. Waiting area clean and well stocked with snacks and coffee/tea. More

Everyone is always courteous, helpful, AND knowledgeable. I know nothing about cars so it is important that I feel confident that the work is done correctly and the advice is solid, and I always do! I know nothing about cars so it is important that I feel confident that the work is done correctly and the advice is solid, and I always do! More

The service department is very nice. I get my oil changes ane tire rotations there and their prices are great! The timing of the service is reasonable, and you get a free carwash from down the street. I am v ane tire rotations there and their prices are great! The timing of the service is reasonable, and you get a free carwash from down the street. I am very happy with the service dept. More

Dear Service Manager at Kia of Danbury,I am happy to Dear Service Manager at Kia of Danbury, I am happy to inform you that I received exceptional service on my most recent visit for oil change service, Dear Service Manager at Kia of Danbury, I am happy to inform you that I received exceptional service on my most recent visit for oil change service, yesterday, February 29th. Kelvin Brito reviewed with me that I had my free second oil change and that there would be a small charge if I decided to do my tire rotation. Well, I not only did the tire rotation but asked him all about my brakes, tire tread life, battery life, etc. I intend to keep this car for a long time so servicing my car at the regular intervals and doing everything required is very important to me. Well, both Kelvin Brito and Sean who checked me out were AWESOME! All questions were answered, fees to get tires and brakes down the road were quoted. I have learned about a special tire sale coming in the month of March. Sean told me that I could get a FREE car wash down the road on Kia's nickel which was a very pleasant surprise. Thus, not only did the my tires get rotated and my oil changed but I left knowing what the battery measure too or 520/640. Thus, do get all my questions answered in a professional and knowledgeable matter greatly impressed me. Service Department is OUTSTANDING and you are fortunate to have a great team there at KIA!!! I am a very satisfied and happy service customer of Kia's. Thank you all! Sincerely, Barbara More

Excellent service department, from reception to repair. Appointment easy to do online and waiting area was very comfortable. Free car wash was a bonus. Thanks again. Appointment easy to do online and waiting area was very comfortable. Free car wash was a bonus. Thanks again. More

Service Department is very professional Kelvin in Service has helped me with my service appointments on a few different occasions. Each time, he has been very helpful in explaining what need Kelvin in Service has helped me with my service appointments on a few different occasions. Each time, he has been very helpful in explaining what needed to be done and trying to help me save money by checking recalls and using coupons I brought with me. Additionally, I have always been extremely pleased with the results of the service on my 2011 Kia Optima. Thanks to everyone in the Service Department! More

Brian was really great he’s the best. He take care of me. Well done Brian I love my car great great job job love Well done Brian I love my car great great job job love More