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Danbury Kia - Service Center

Danbury, CT

4.9
961 Reviews

961 Reviews of Danbury Kia - Service Center

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September 04, 2020

Thomas Shaw was the consumate professional from start to finish during my service experience. He patiently answered my numerous questions and thoroughly explained what was found and service options to consi More

by Annette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Shaw was obviously helping out in Service Dept that day, Tom Shaw
Sep 04, 2020 -

Danbury Kia responded

We're glad that Tom could help! Thank you for your business!

September 03, 2020

Kia made my service appointment enjoyable. Quick and in a timely manner Thank you! I would definitely recommend Danbury Kia to all of my friends and family. More

by Lisa3!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Danbury Kia responded

Thank you for your recommendation! We're honored!!

August 26, 2020

I went in for my first oil change for my new car and was taken immediately. I was informed on the status of my vehicle and the work as reviewed with me when done. The waiting area was nice and clean. I got More

by Yankeefan42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Danbury Kia responded

We're so glad you enjoyed the experience! Thank you for your business!!

August 25, 2020

Kept me informed every step of the way. No hidden fees and a job well done servicing my vehicle. Fixed the problem quickly and efficiently More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Canavan, Tom Shaw
Aug 27, 2020 -

Danbury Kia responded

Glad we could get you back on the road, Kim! Thank you!!

August 24, 2020

Kelvin always makes sure the job is done right. He goes out of his way for his customers. He is very trustworthy and kind. Service with a smile!! More

by hatterslax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Danbury Kia responded

Thank you for the compliments to Kelvin, and thank you for your business!!

August 18, 2020

The Danbury Kia service department always does a great job servicing my 2020 Kia Sol. The people who work there are very friendly and knowledgeable. More

by jimg_l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Danbury Kia responded

Thank you very much! We value your business!!

August 13, 2020

Service Dept Even though we got caught up in the storm/electricity, Tom kept in touch with us to what was up. Thank you Tom. We have worked with Kelvin before; h More

by poswinski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom (don't know his last name)
Aug 14, 2020 -

Danbury Kia responded

Thank you, Tom (Shaw) and Kelvin appreciate your acknowledgement!

August 08, 2020

Waited longer then expected. Called me later in the day to reschedule made couple days earlier. Paid more than expected. Trying to push more expansive service More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Danbury Kia responded

Thank you for your feedback! We'll be sure to share it with the managers.

August 04, 2020

Great dealership On my last visit I was expecting a regular service but it was discovered that I needed a major repair. The staff went above and beyond to get me a goo More

by kyle.conlan.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Shaw
Aug 05, 2020 -

Danbury Kia responded

Glad we were able to help! Thank you for your business, Kyle!

July 30, 2020

Always quick to acknowledge when you first arrive with a pleasant greeting. Up front pricing and easy to understand services being provided. Service staff is always friendly and knowledgeable whenever there More

by k9acocop
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Danbury Kia responded

Thank you! It's our pleasure to serve you!!

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