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Danbury Kia - Service Center

Danbury, CT

4.9
916 Reviews

916 Reviews of Danbury Kia - Service Center

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May 08, 2020

Very nice in service department. Wait was just as long as they stated. Reviewed what was done to my car. Explained coupon for car wash would be honored still due to Corona More

by RBART711
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Danbury Kia responded

Thank you for the review, and thank you for your business!

May 07, 2020

Danbury Kia Everyone is so nice at Danbury Kia. The service department, the salesmen, all of them, make you feel important and valuable. I will always recommend More

by kmallia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sousou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if it was Norine at the service department. But it was a female., Norine Tomasini
May 08, 2020 -

Danbury Kia responded

Thank you for your kind comments! This is exactly our goal!! We appreciate your business!!

May 07, 2020

After an initial scheduling snafu, everything went smoothly. Very happy with service I received and the amount of time it took. Will be back again. More

by Angusct
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Green
May 08, 2020 -

Danbury Kia responded

Thank you for the opportunity to make things right! We appreciate your patience!

April 23, 2020

Quick in and out My oil change and service was super fast taking just over an hour. had the car inspected and the wiper blades replaced and I got a coupon for a car wa More

by summ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norine Tomasini
Apr 23, 2020 -

Danbury Kia responded

Thanks for the feedback! Happy customers are our goal!

April 21, 2020

Great service department got me in on time and out. The sales department also is great, they walked me through everything they were doing. Thank you so much More

by joe553
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Leheny, Norine Tomasini
Apr 22, 2020 -

Danbury Kia responded

Thank you! Stay well!!

April 21, 2020

I was finished before the time they predicted. Very courteous, friendly, professional and pleasant to deal with! I am feeling confident with having to return for service in the future. Thank you! More

by sigkroftjunk
Recommend Dealer
Yes
Employees Worked With
Norine Tomasini
Apr 22, 2020 -

Danbury Kia responded

We're glad everything went smoothly--that's our goal! Thank you for your business!!

April 18, 2020

Excellent service during crisis I received an email last week from Kia stating they would pick up my car for service during this Covid crisis. I was happy that my car could still be More

by LoveMyCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Dieckmann, Thomas Shaw
Apr 20, 2020 -

Danbury Kia responded

We're so glad we could take care of you! We will be sure to share your kind comments with Cindy and Tom--they are valued members of the team! Be safe and stay well!

April 02, 2020

Print service upon entry to the shop. All work done as promised and completed before expected. They cleansed all touched surfaces for the COVID 19. More

by Kia kelly
Recommend Dealer
Yes
Employees Worked With
Vinny Checchia
Apr 03, 2020 -

Danbury Kia responded

Thank you for the review! We're taking all recommended precautions during this crisis to keep our team and our customers safe!!

March 19, 2020

Easy to make service appointments, car done when they say it will be done. Waiting area clean and well stocked with snacks and coffee/tea. More

by Sangria is my color
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norine Tomasini
Mar 19, 2020 -

Danbury Kia responded

Thank you for the 5 star review of your time in our service department!

March 11, 2020

Everyone is always courteous, helpful, AND knowledgeable. I know nothing about cars so it is important that I feel confident that the work is done correctly and the advice is solid, and I always do! More

by Jasensky1
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Danbury Kia responded

Thanks for the 5 star review of your time with our service department!

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