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Danbury Kia - Service Center

Danbury, CT

4.9
962 Reviews

962 Reviews of Danbury Kia - Service Center

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November 14, 2020

Ashley in the service department, was great! She explained everything thoroughly to me, and had a wonderful attitude. A pleasant experience in a timely manner. More

by valeriewalsh14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 23, 2020 -

Danbury Kia responded

Thank you for choosing to service with us, Valerie!

November 07, 2020

Service was very good and didn’t take long for oil change. Service guy was very nice and pleasant. Girl in service was very rude More

by Mruff101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Danbury Kia responded

Thank you. If you'd like to tell us a little more about your experience, you can reach us at CustomerService@DanburyAuto.com.

November 02, 2020

I always get kind and prompt service here. I wait with my car and it's always quick and well explained to me as the work gets done. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Danbury Kia responded

Thank you! It's our pleasure to serve you!!

November 01, 2020

Abby is simply the BEST. On top of what is going on and sharing the information with the customer. She worked to solve my car seat heater problem. More

by Gloriajeanbass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Swartz
Nov 02, 2020 -

Danbury Kia responded

Thank you! We think Abby IS the best!! Thank you for choosing to service with us!

October 31, 2020

Great experience with Kelvin and others I came in contact with. Had a loaner car so easy to get to work and back had oil change and they investigated a noise. More

by Ddradsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Danbury Kia responded

Thank you for choosing to service with us!

October 30, 2020

Very helpful and accommodating advised me truthfully regarding a nonessential part that is not really feasible to fix at this time but were willing to research to fix if i decided to. More

by Kim
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Swartz
Nov 02, 2020 -

Danbury Kia responded

Some things can can wait. Thank you for choosing to service with us!

October 28, 2020

I’ve been using KIA for the past 5 years, they’re always super helpful. Especially in the service department! Kelvin and Abby are the best and offer excellent customer service. More

by emma.improta
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Swartz
Oct 28, 2020 -

Danbury Kia responded

Thank you for trusting us with your vehicle, Emma! It's our pleasure to serve you!!

October 26, 2020

An pleasant experience, very knowledgeable staff, polite, and prompt in making an appointment. Very pleased, and will use them again. The issue with the vehicle was handled promptly. More

by josephv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy, Abby
Oct 28, 2020 -

Danbury Kia responded

Thank you! It was Cindy and Abby's pleasure to assist you!

Oct 28, 2020 -

josephv responded

Thank you!

October 24, 2020

Quick service . Explained fully what was needed to do. They did recommend other fixes which I delayed to another time due to finances at this tomr More

by Pido42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Stark, Abby Swartz
Oct 28, 2020 -

Danbury Kia responded

We'll be here when you're ready. Thank you for your business!!

October 24, 2020

Very fast and friendly customer service. I arrived late and still had me out before an hour. They accompanied me to my car and gave car clean and new. More

by Tonytigre97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Dieckmann, Ashley Fowler, Abby Swartz
Oct 28, 2020 -

Danbury Kia responded

Thank you for your feedback! We're glad you were pleased with our service!!

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