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Danbury Kia - Service Center

Danbury, CT

4.9
962 Reviews

962 Reviews of Danbury Kia - Service Center

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March 21, 2021

Kelvin was awesome as always. Always willing to help and explain. He never oversells which great for me. Usually I feel nervous when getting car repairs because so much is added unnecessarily and I feel t More

by Audriederouen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Danbury Kia responded

We know everyone hates getting their vehicle serviced, so we're glad Kelvin was able to make it a positive experience for you! Thank you for choosing to service with us!

March 21, 2021

My experience was positive. Waiting area very clean. Price was explained beforehand. Kelvin walked me out to the car when finished. I told him he is always calm, cool, and collected. More

by paula brinkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Danbury Kia responded

Thank you for choosing to service with us! And Kelvin really is always calm, cool and collected, isn't he?

March 07, 2021

The service department is always up front and courteous. The work is done right the first time. I would highly recommend having your Kia vehicle worked on at this dealership. More

by jeffmckay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karly Gallagher
Mar 08, 2021 -

Danbury Kia responded

Thank you for your recommendation, and thank you for your business!!

March 07, 2021

Everyone was completely attentive and respectful of what I asked to be done. They were able to address all my concerns and got everything done quickly. Overall, great service experience. More

by CaityZEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Danbury Kia responded

Thank you for the compliment! We appreciate your choosing to service with us!

February 19, 2021

The Dealership offered WiFi while I waited for my car, also water, coffee and tea. Everyone had masks on, so I felt very safe. Car finished on time stated. More

by Nancy4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Danbury Kia responded

Thank you for choosing to service with us, Nancy!

February 16, 2021

Always courteous and efficient. Waiting area is clean and comfortable. Recommendations were made for future service which I find to be very helpful. Thank you More

by Dietter09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 18, 2021 -

Danbury Kia responded

It's our pleasure to serve you! Thank you for your business!!

February 12, 2021

Brought kia forte 2015 for oil change. Abby noted that model had recall. Gave us a loaner car for the day. Did the inspection on car and oil change. No problem. Goody service. We received note from Kia More

by bcohn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abby Swartz
Feb 15, 2021 -

Danbury Kia responded

We're happy that Abby was able to help. If you contact service they can double-check that all your recalls are up-to-date.

January 30, 2021

Super fast and super friendly!Always a pleasure dealing Super fast and super friendly! Always a pleasure dealing with the good folks at Danbury Kia. I recommend you to all my friends. Thank you More

by dkissack
Recommend Dealer
Yes
Employees Worked With
Abby Swartz
Feb 04, 2021 -

Danbury Kia responded

Thank you very much for your recommendation and for choosing to service with us!!

January 30, 2021

Kelvin was very nice & informative. I appreciate him & the entire Kia staff. Plus there’s coffee in the waiting room, that’s an automatic plus in my book. Thank you again Kelvin & the entire Kia staff! More

by Briannaczajka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Danbury Kia responded

You're very welcome, Brianna! Glad you're enjoying the coffee! Thank you for your business!!

January 23, 2021

Excellent dealership to do business with, both when buying and servicing. I have leased two vehicles there and will be leasing my third soon. I was in for service this week and was in and out before More

by louis.sarlo4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Green, Cindy Dieckmann
Jan 26, 2021 -

Danbury Kia responded

Thank you very much! It's a pleasure to serve you, and we're glad you like the coffee!!

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