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Danbury Kia - Service Center

Danbury, CT

4.9
962 Reviews

962 Reviews of Danbury Kia - Service Center

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April 20, 2021

Extremely happy with all the service performed at the dealership. I will only take it to Danbury KIA for service. I appreciate the service coupons as well. More

by rlpgmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Danbury Kia responded

We're very glad you take advantage of the coupons! Thank you for servicing with us!

April 06, 2021

I love this dealership as much as I love my car the cashier was nice while very professional great timing and she walked me out! More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Dieckmann, Abby Swartz, Karly Gallagher, Marc Cote
Apr 13, 2021 -

Danbury Kia responded

Thank you for trusting your vehicle to our team! Happy, and safe driving!

April 06, 2021

Joe helped me over the phone to get my tire and was very helpful. Abby was very professional and friendly and greeted me by my name and made sure everything went well with my tire change. Would recommend More

by Ededvukaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mackie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Swartz
Apr 06, 2021 -

Danbury Kia responded

Thank you, we're glad we could help!

April 06, 2021

Everything seems good I dropped the car off and picked it up with no issues!overall I had a good experience and was satisfied thanks More

by edwardsullivan99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Swartz
Apr 13, 2021 -

Danbury Kia responded

Thank you for servicing with us, Mr. Sullivan!

March 31, 2021

Speedy oil change and was informed about a s system update that was needed. I was very pleased. Great communication! Thank you everyone for the help! More

by 2019 Kia Forte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Dieckmann, Abby Swartz, Karly Gallagher, Marc Cote
Mar 31, 2021 -

Danbury Kia responded

Thank you for letting us help keep your Forte running smoothly!

March 31, 2021

This team is super helpful and accomodating! I bring my KIA for service there for everything. Online scheduling makes everything quick and easy. Much appreciated More

by Melinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Swartz
Mar 31, 2021 -

Danbury Kia responded

We're glad you're taking advantage of the online scheduling. Thank you for servicing with us!

March 29, 2021

The person I made the appointment with was unfriendly and unhelpful. Since I bought my Kia and have had my car serviced at Danbury Kia, this was very disappointing. With a major recall on my car, she was not More

by breeze610
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
please reconsider the person who is making service appointments who is unfriendly , Abby Swartz
Mar 29, 2021 -

Danbury Kia responded

We apologize for the poor first impression and thank you for sticking with us. I've forwarded your feedback to our manager for follow-up with the coordinators. We appreciate your letting us know so we can take steps to fix things.

March 27, 2021

Visit was great. I was informed every step of the way. The women at the front desk was straight forward and very kind. I was comfortable there. More

by toyau2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nuno Miranda, Cindy Dieckmann, Abby Swartz, Karly Gallagher, Marc Cote
Mar 29, 2021 -

Danbury Kia responded

Thank you for choosing to service with us! We're happy to hear that you enjoyed your visit!

March 25, 2021

My wife and I think Abby is fantastic. She is knowledgeable, and always friendly. She brought an accessory to our house, so we did not have to make a special trip to the dealership. That is ser More

by murlyn72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Swartz
Mar 26, 2021 -

Danbury Kia responded

Thank you for recognizing Abby's efforts! She is a valued member of the team and it's great to know that she is appreciated. Thank you for your business!

March 24, 2021

Kelvin communicated well and everything was done in a timely matter. I had a recall on my car and everything was done within 2 hours More

by Beatles1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Danbury Kia responded

Thank you for taking care of your recall, and thank you for your feedback!

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