Danbury Kia - Service Center

I recently visited the service department for a routine oil change and for a recall, and I was blown away by the exceptional service I received. From the moment I walked in, Kelvin was professional, courte oil change and for a recall, and I was blown away by the exceptional service I received. From the moment I walked in, Kelvin was professional, courteous, and incredibly attentive to my needs. Kelvin took the time to thoroughly explain the work that needed to be done on my car, ensuring I understood everything before proceeding. They kept me informed throughout the process, and I truly appreciated their transparency and honesty. What stood out most was their genuine dedication to customer satisfaction. They went above and beyond to make sure my experience was seamless, even offering helpful advice on how to keep my car running smoothly between visits. The service was completed promptly and efficiently. I can’t thank Kelvin enough for his outstanding work and professionalism. More

Erin was the nicest. She walked me through the whole process and made sure to keep my financial concerns in mind. The best customer service I’ve received anywhere in a lo She walked me through the whole process and made sure to keep my financial concerns in mind. The best customer service I’ve received anywhere in a long time. More

kelvin in service is super helpful! he always goes above and beyond. i have dealt with other kia dealers and they were horrible. he always goes above and beyond. i have dealt with other kia dealers and they were horrible. More

Always quick service and everyone is so friendly. I had to bring my dog on the service and they were very accommodating. I had to bring my dog on the service and they were very accommodating. More

While on vacation, we needed an oil change and Danbury KIA provided an excellent customer service experience. They accommodated us the same day, and the service representative, Daniel, was exceptionally c KIA provided an excellent customer service experience. They accommodated us the same day, and the service representative, Daniel, was exceptionally courteous and kind. He established rapport from the start and made us feel very comfortable with the service. The work was completed quickly and appears to be done well. We would definitely return for future service if we were in the area. More

Excellent customer service, clean area and friendly people. Answer questions with a smile, would recommend you for service people. Answer questions with a smile, would recommend you for service More

Erin was communicative, gave quick responses & informed me of another service that was needed to improve my overall drive experience. me of another service that was needed to improve my overall drive experience. More

Very good service. And I appreciate the effort to get the work done in a timely manner. And I appreciate the effort to get the work done in a timely manner. More

As always, we had an excellent service experience! Kelvin is an excellent service manager! He is always professional and shows concern for our needs! Kelvin is an excellent service manager! He is always professional and shows concern for our needs! More

Great service, attentive staff and clear communication! The waiting area was clean and enjoyable. Great experience. The waiting area was clean and enjoyable. Great experience. More