Danbury Kia

I post 1 start because I can't post zero, it's the worse dealership, they are liars. I went to by a car and I already had the loan approved by my bank, they told me that if I did it with Kia they could give dealership, they are liars. I went to by a car and I already had the loan approved by my bank, they told me that if I did it with Kia they could give me the same or lower interest rate, I told them that I did not want to run my credit, but I gave them permission to do it JUST ONCE, I told them this more than 10 times. When they gave me the papers to sign, they showed me that they ran my credit twice, with Kia and with another bank, it was without my authorization, when I complained about this, they started laughing at me and said that it wasn't his fault. When I looked at the papers from the second bank, they had taken of $1,250 because they only gave it rebate with Kia financing and according to the person who did it, he didn't know that because he was a new worker. Additionally, they charge $1299 for papers fees (other dealerships does not charge it), they miscalculated the taxes (obviously too much). As I was discovering everything they were doing wrong, they became more and more rude until I got tired, and I left. At that moment I went to another Kia (Newburgh) and showed them all the paperwork that I supposedly had approved from Kia and they told me that Kia denied my loan, so, the other dealership lied more than I thought, because they ran my credit without my permission because I was not approved, and they still want to make the finance. Please do not go to Danbury Kia, you are going to pay a lot more money than any other dealership. More

They have really good customer service and a nice and clean waiting area to wait for your car clean waiting area to wait for your car More

Excellent customer service. Kind and explained everything well. Made sure i understand everything and helped me with questions Kind and explained everything well. Made sure i understand everything and helped me with questions More

Maintenance team is good. Quick service and straightforward. Will service my car here again. Building is old and far too small. Parking is very challenging. Quick service and straightforward. Will service my car here again. Building is old and far too small. Parking is very challenging. More

I had a fantastic experience getting my oil change at the Kia dealership, all thanks to kelvin. He was incredibly attentive and made sure the process was smooth and efficient. Kelvin took the time to explain Kia dealership, all thanks to kelvin. He was incredibly attentive and made sure the process was smooth and efficient. Kelvin took the time to explain everything and answered all my questions, which I really appreciated. The service was quick, and I felt confident knowing my car was in good hands. I highly recommend this dealership for their excellent service, especially if you get to work with Kelvin! More

Great experience with the sales person. Ordered my car to get exactly the car I wanted. Team at Kia were very accommodating. Ordered my car to get exactly the car I wanted. Team at Kia were very accommodating. More

A very pleasant experience with the service dept. Erin was very kind and helpful. Thank You!!! Erin was very kind and helpful. Thank You!!! More

Excellent service. Friendly environment.Was done in a timely manner .I was in and out.Very very satisfied all around.Definitely wouldn’t bring my car anywhere else. Friendly environment.Was done in a timely manner .I was in and out.Very very satisfied all around.Definitely wouldn’t bring my car anywhere else. More

Jose was very informed, polite and gave great service. I feel like I got a great deal! I feel like I got a great deal! More

Went in for a recall appt. Experienced fast and friendly service. I very much appreciated it. Experienced fast and friendly service. I very much appreciated it. More