Danbury Kia

Really disappointed in this place I had a very bad interaction with the manager, let's call him "S." He literally told us to leave, while we disagreed about a $500 difference in the tr I had a very bad interaction with the manager, let's call him "S." He literally told us to leave, while we disagreed about a $500 difference in the trade in price. The dealership was advertising (in big bold banners, plastered all over the building) $4,000 minimum trade ins, even if you had to tow it in. Well, we agreed on a price (5% above dealer cost, based on the invoice they supplied) ... but they low-balled our trade in to $2,500 (a Kia Sportage, by the way, that KBB puts at $4,000.) He even said "Are you willing to lose this car over $500!?" HA! Are you kidding me? Who says that? "S" took one look at our final offer and told us "to go someplace else" ... never have my wife and I been treated so rudely and dismissively in a car dealership. He was angry and pissed and it showed in his behavior and attitude. Really, really surprised. Totally taken aback by the treatment at this dealership. We walked out in total disbelief. Never again. We ended up going to East Hartford Kia, where we were treated with respect. PS Adam was our sales guy, and he was awesome. I felt bad leaving, because we were ready to deal. His boss killed it. More

Awesome service- no haggle and great prices Adam is a rock star salesman and Sales Manager Jimmy was great to work with. Love my Sorento and be sure to see Adam. He went the extra mile. Adam is a rock star salesman and Sales Manager Jimmy was great to work with. Love my Sorento and be sure to see Adam. He went the extra mile. More

Very good customer service Salesman (Rich) and sales manager (Jim) made this work when I didn't think we could work out deal. they ket offering solutions until one where we c Salesman (Rich) and sales manager (Jim) made this work when I didn't think we could work out deal. they ket offering solutions until one where we could finally get the new lease with Kia, Danbury. car came out looking great (prep) and everyone else in dealership was smiling and holding doors and greeting us. Thanks Ro and Jerry Biolsi More

Efficient and friendly during my car's oil change Overall fantastic experience! I highly recommend this dealership to all. The staff is very friendly and professional, the service is excellent. Very h Overall fantastic experience! I highly recommend this dealership to all. The staff is very friendly and professional, the service is excellent. Very happy with my experience. More

Above expectations It has been a fantastic experience so far ,from start to finish. Salesman Adam and his manager where above and beyond during this experience. I would It has been a fantastic experience so far ,from start to finish. Salesman Adam and his manager where above and beyond during this experience. I would recommend to all my friends More

Awesome Adam helped my son and I find the right vehicle for us. I'm a single mom on disability. He took in my needs and wants. Never pushed and always listen Adam helped my son and I find the right vehicle for us. I'm a single mom on disability. He took in my needs and wants. Never pushed and always listened He and James found a 2011 Kia Sorrento with 25k miles. It was 2 years older than my car. But it was in great shape even besides low mileage, it had some nice extras. I wasn't going to come in. I once a few years ago had a bad experience there. That led me to another dealer. This time the other dealer didn't want to help me. I guess because I'm not a nurse making a lot of money. I told Adam I didn't want to waste his time. He told me keeping my young son and I happy, and safe were his priority. And of course not get me in over my head. He listened really listened. We were at total ease. Thanks to him and James..my Christmas Angels... I have my new vehicle. They weren't the pushy sales guys women love to hate. They were amazing. This week the auto start is being put in and front window has a chip will be fixed. I will recommend Adam at Kia to all. Sorry this is lengthy but I give credit where its due! Thank you. More

Riding in style I wanted to purchase a luxury car and they did match me with the perfect car. I was looking for a Cadillac and they had a car that was flawless. The f I wanted to purchase a luxury car and they did match me with the perfect car. I was looking for a Cadillac and they had a car that was flawless. The financing was a little tricky because I was under water in my trade in. Danbury Kia found a way to get me into this car that I was looking all over the state for. I cannot thank them enough for an outstanding job getting me into a Flawless looking vehicle that is luxury and confidence all the way. I highly recommend the dealership and integrity that they display. More

Steering recall Please note that I rated my experience at Danbury Kia as 5 star. I am basing this on their customer service. Every time that I have used their Servi Please note that I rated my experience at Danbury Kia as 5 star. I am basing this on their customer service. Every time that I have used their Service Department, I have had a good experience from the initial call to the service outcome. More

Easy buying Was a easy and painless experience. Was able to get out of old car and into new one in 3 hours. The staff worked and worked till I was happy Was a easy and painless experience. Was able to get out of old car and into new one in 3 hours. The staff worked and worked till I was happy More

Quick - courteous! Great service! I was apprehensive with it being a recall appointment but not problem. You often hear nightmare stories...but Kia was great! Thank yo Great service! I was apprehensive with it being a recall appointment but not problem. You often hear nightmare stories...but Kia was great! Thank you! More