Danbury Kia

Easy in. Easy out. Dan hooked it up with all my info and what needed to be done for service. Texted me for any updates or if I needed anything. Painless proce Easy out. Dan hooked it up with all my info and what needed to be done for service. Texted me for any updates or if I needed anything. Painless process More

This is my 2nd service visit to Danbury. ..both were warrantee issues. My car was taken in when I arrived and finished when promised. My advisor, Kevin, kept me informed and walked me back to ..both were warrantee issues. My car was taken in when I arrived and finished when promised. My advisor, Kevin, kept me informed and walked me back to the car when it was done. I have 2 issues with KIA...NOT your dealership. I had this car for months while this recall was all over the web about a fire hazard but I never got a note/email from KIA alerting me NOT to park near any building....which was in the recall. Very irresponsible on the part of KIA. My 2nd issue is that your dealership will not honor the free 1st (and possibly 2nd) service at 8000 miles. Why..because the car was not purchased at your dealership. I have never run into this with my GM cars and Jeeps that we also own. That is a policy that really should be changed. I should not have to purchase a Maint package just to get a service covered by the warrantee. More

They are very knowledgeable and friendly. They fixed the car in a timely matter and just overall was very satisfied with the whole process. They fixed the car in a timely matter and just overall was very satisfied with the whole process. More

This was the first time I had purchased a new car by myself. I had many questions and was rather anxious. The people I worked with at the dealership were very patient and tried to make me feel comfortab myself. I had many questions and was rather anxious. The people I worked with at the dealership were very patient and tried to make me feel comfortable. I don’t know if I got the best deal but I really like my new Kia Sportage. More

Jeremy, Brian and Jose were fantastic ,would highly recommend Danbury Kia to anyone looking for great sales and service departments recommend Danbury Kia to anyone looking for great sales and service departments More

Corey was super helpful! Made transacting very easy. I would recommend this dealership to friends and family. Made transacting very easy. I would recommend this dealership to friends and family. More

On Aug 15, I brought my 2020 Kia forte for oil change and tire rotation. When departing on the highway back home, I realized from the tire pressure display that the tires had NOT been rotated for the additio tire rotation. When departing on the highway back home, I realized from the tire pressure display that the tires had NOT been rotated for the additional $35 I was charged. I came in with the right rear tire 4 psi lower than the other 3 tires. I had the exact same situation on the drive home. Very disappointed. Definitely will not take my vehicle back there unless the dealership makes good to do the job honestly and completely. More

Outstanding dealership! Made everything easy and enjoyable! Corey is friendly, helpful, and excellent! Thank you! Made everything easy and enjoyable! Corey is friendly, helpful, and excellent! Thank you! More

The staffcwas simply delightful to work with! Mycsalee person, Nadiia, was a total pro abd SO EXCELLENT and PLEASANT. From our initial conversation to the test drive, an salr her communication, b Mycsalee person, Nadiia, was a total pro abd SO EXCELLENT and PLEASANT. From our initial conversation to the test drive, an salr her communication, business acumin and ability to explain was so on-point. Also, the finance manager was pretty great, too! He didn't try to over-talk me and he was beyond courteous. If ur looking for a place to buy a car, look no further!! More

The dealership met their timing and aptmt expectations for wait time. However, after warranty recall work was completed, I had to return so an under carriage panel could be reattached. It was dragging a for wait time. However, after warranty recall work was completed, I had to return so an under carriage panel could be reattached. It was dragging and flapping as I pulled away More