Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

Scheduled oil change and checking tire pressure I arrived and checked in with Ed Roberts for a scheduled oil change. I had mentioned that my tire pressure was getting low in the rear passenger side, I arrived and checked in with Ed Roberts for a scheduled oil change. I had mentioned that my tire pressure was getting low in the rear passenger side, the Bluetooth was acting up, and that the transmission acted up one day. He said that he would look into the issues for me. I was still in the lounge waiting for a ride and Ed came in to let me know that the last 2 issues mentioned may have been due to software updates needed. He also offered me a ride home or anywhere near by to pass time. I appreciated the gesture but let him know that I had a ride on the way. After picking up the vehicle he showed me that there had been a screw in my tire and I tested the Bluetooth which seems to be working fine now. More

Service tech Eddie Roberts (car diagnostic/ repair) I just want Bill Sabbatini that whatever Eddie Roberts is getting paid,it is not enough.Anytime I am there with a problem, he does his best to fix it I just want Bill Sabbatini that whatever Eddie Roberts is getting paid,it is not enough.Anytime I am there with a problem, he does his best to fix it and usually does. Please do not ever let him go. He keeps my mind @ ease with how my car is taken care of @ Danbury Dodge More

My experience with Danbury Chrysler Jeep We couldn't be more pleased. This is our first Jeep Grand Cherokee and we love it. Our salesman was more than a salesman. He was so accommodating a We couldn't be more pleased. This is our first Jeep Grand Cherokee and we love it. Our salesman was more than a salesman. He was so accommodating and very knowledgeable. He was very helpful with whatever questions we might have. We couldn't be more pleased with Luiz. I have stopped a few times to ask him questions about the different functions and he would stop what he was doing and help, always reassuring me that he would always be there to help anytime. He was great! He will definitely be our future salesman! The service department is great. I dealt with Yvonne Scarduzio. She was so helpful. She provided us with a rental while ours was in the shop and made the experience of "a service department" more relaxing. She kept me informed from day to day. There are not too many dealerships that would even care if you had a car after you dropped yours off. You would have to find your way. I think this is a BIG plus for a dealership to give you this service. We were very pleased with this whole experience. We hated giving our Jeep up for the time, but she made it easier. Thank you all. Can't say enough! More

Great service department In & out. No games. Easy to work with. Wayne Maher is a great new addition to the team. I will keep coming back, for sure. In & out. No games. Easy to work with. Wayne Maher is a great new addition to the team. I will keep coming back, for sure. More

Left my car for service was dammaged when I picked it up I brought my car in for service, when I picked it up it had been damaged while on their lot. They advised me it wasn't their issue and provided me wi I brought my car in for service, when I picked it up it had been damaged while on their lot. They advised me it wasn't their issue and provided me with a $2,000 estimate to fix the issues that happened on their lot. I spoke to several folks at the service department who all agree that they are not responsible for the cars on their lot. I have been waiting for a call from the service manager Clyde DeGray for 2 days and still have not received a call. More

Friendly and accommodating with loaner-Ed did a nice job. In general however, this service was for recalls-3 on the same car. So basically I was inconvenienced by having to do this and Jeep should be giving In general however, this service was for recalls-3 on the same car. So basically I was inconvenienced by having to do this and Jeep should be giving something for for my support and inconvenience to fix their issues. In addition, I was told that I needed a lot of maintenance done on my leased car and I can't shake the feeling that I was "upsold" as I ended up spending $500 when just bringing my car in for recall fixes. More

don,t dépend on operator to schedule service techs are great. operator who schedules appts is not customer sensitive-asked for an immediate appt available-put me off for a week for an oil service techs are great. operator who schedules appts is not customer sensitive-asked for an immediate appt available-put me off for a week for an oil change?bought three vehicles from here-but phone contacts are poor-had to call a service tech directly to circumvent insensitive operator More

Service dept & mechanics very helpful explaining oil change and airbag recall. Chrysler also reminded me about oil change and gave me discounted coupon for o dept & mechanics very helpful explaining oil change and airbag recall. Chrysler also reminded me about oil change and gave me discounted coupon for oil change. More

My first experience with Danbury Dodge Service Department I would rate my first visit to Danbury Dodge's service Department as first rate. the staff was friendly and courteous and kept me apprised of what wa I would rate my first visit to Danbury Dodge's service Department as first rate. the staff was friendly and courteous and kept me apprised of what was going on and the the time frame involved. The waiting room was comfortable and the time to complete the service was reasonable. More

Ed is great I came in without an appointment on a busy Saturday and I needed a key. I did not want to go back to where I bought it because they are not that acco I came in without an appointment on a busy Saturday and I needed a key. I did not want to go back to where I bought it because they are not that accommodating. Ed greeted me right away, we had a pleasant conversation and my needs were taken care of quite efficiently. Thank you More