Danbury Chrysler Jeep Dodge Ram FIAT - Service Center
Danbury, CT
765 Reviews of Danbury Chrysler Jeep Dodge Ram FIAT - Service Center
top notch service This is the third time that I have brought my jeep in for servicing. My service advisor Melissa D. did an amazing job as always (this is the second ti This is the third time that I have brought my jeep in for servicing. My service advisor Melissa D. did an amazing job as always (this is the second time she has helped me). She kept me up-to-date on what was happening, and went above and beyond reaching out to Zurich and getting a replacement tire covered by my warranty. Her professionalism was great- her communication skills couldn't be beat and again she did an amazing job. More
awesome The appointment was scheduled on short notice as my oil change light was on.Service was awesome, didn't have a long wait great coffee , free internet The appointment was scheduled on short notice as my oil change light was on.Service was awesome, didn't have a long wait great coffee , free internet . More
Fantastic experience and customer service Service dept. Did a wonderful job fitting me in to the schedule and fulfilling my needs. Car was finished when expected, and the problem I had was re Service dept. Did a wonderful job fitting me in to the schedule and fulfilling my needs. Car was finished when expected, and the problem I had was resolved. Completely happy with results! More
Great and fast service Very quick oil change and everyone was polite and kind. I was brought to a waiting room with esp. on and very comfortable chairs. Pleasant. Very quick oil change and everyone was polite and kind. I was brought to a waiting room with esp. on and very comfortable chairs. Pleasant. More
Service with a twist. I made an appointment for normal oil change and asked for the mechanic to look for cause of intermittent squealing that I associated to a pulley. It t I made an appointment for normal oil change and asked for the mechanic to look for cause of intermittent squealing that I associated to a pulley. It turned out to be the serpentine belt that had some glazing on it in places. The twist was that because they were busy my car went untouched till late in the day and as a result the mechanic stayed after hours to put a new belt in so I would not be inconvenienced another day. Nice! I like all the people there and they recognize me and always are courteous and helpful. My van has 200K miles and they have kept it in very good mechanical shape. That is why I go there. More
Danbury Dodge you guys ROCK!!! Excellent service!!! Very courtegous and professional. It is always a pleasure to go to Danbury Dodge...Time , quality and precision are always good p Excellent service!!! Very courtegous and professional. It is always a pleasure to go to Danbury Dodge...Time , quality and precision are always good points at the location. Very comfortable and satisfied with my choice to go there. Thanks guys and girls... More
Scheduled oil change and checking tire pressure I arrived and checked in with Ed Roberts for a scheduled oil change. I had mentioned that my tire pressure was getting low in the rear passenger side, I arrived and checked in with Ed Roberts for a scheduled oil change. I had mentioned that my tire pressure was getting low in the rear passenger side, the Bluetooth was acting up, and that the transmission acted up one day. He said that he would look into the issues for me. I was still in the lounge waiting for a ride and Ed came in to let me know that the last 2 issues mentioned may have been due to software updates needed. He also offered me a ride home or anywhere near by to pass time. I appreciated the gesture but let him know that I had a ride on the way. After picking up the vehicle he showed me that there had been a screw in my tire and I tested the Bluetooth which seems to be working fine now. More
Service tech Eddie Roberts (car diagnostic/ repair) I just want Bill Sabbatini that whatever Eddie Roberts is getting paid,it is not enough.Anytime I am there with a problem, he does his best to fix it I just want Bill Sabbatini that whatever Eddie Roberts is getting paid,it is not enough.Anytime I am there with a problem, he does his best to fix it and usually does. Please do not ever let him go. He keeps my mind @ ease with how my car is taken care of @ Danbury Dodge More
My experience with Danbury Chrysler Jeep We couldn't be more pleased. This is our first Jeep Grand Cherokee and we love it. Our salesman was more than a salesman. He was so accommodating a We couldn't be more pleased. This is our first Jeep Grand Cherokee and we love it. Our salesman was more than a salesman. He was so accommodating and very knowledgeable. He was very helpful with whatever questions we might have. We couldn't be more pleased with Luiz. I have stopped a few times to ask him questions about the different functions and he would stop what he was doing and help, always reassuring me that he would always be there to help anytime. He was great! He will definitely be our future salesman! The service department is great. I dealt with Yvonne Scarduzio. She was so helpful. She provided us with a rental while ours was in the shop and made the experience of "a service department" more relaxing. She kept me informed from day to day. There are not too many dealerships that would even care if you had a car after you dropped yours off. You would have to find your way. I think this is a BIG plus for a dealership to give you this service. We were very pleased with this whole experience. We hated giving our Jeep up for the time, but she made it easier. Thank you all. Can't say enough! More
Great service department In & out. No games. Easy to work with. Wayne Maher is a great new addition to the team. I will keep coming back, for sure. In & out. No games. Easy to work with. Wayne Maher is a great new addition to the team. I will keep coming back, for sure. More