Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

Planned and executed As long as you schedule your service, and have some patience. Your visit will be positive I had a fluid change and software updates. Two separate ap As long as you schedule your service, and have some patience. Your visit will be positive I had a fluid change and software updates. Two separate appointments More

Service & Customer Service Work that was scheduled was done promptly plus work that originally would have required another apptmt was completed that day rather than making me co Work that was scheduled was done promptly plus work that originally would have required another apptmt was completed that day rather than making me come back based upon the staff making that decision! My air conditioner now works and was repaired under warrantee. (He previously was helpful with an earlier problem.) More

Amazing customer service Always willing to help. They go above and beyond for there customers. Polite, friendly and respectful. They explain everything to you. So you know wha Always willing to help. They go above and beyond for there customers. Polite, friendly and respectful. They explain everything to you. So you know what’s going on the entire way More

Service for FIAT 500 Abarth Thank you Sal for helping us on our first visit to Danbury FIAT for servicing. We purchased our FIAT at a dealer that closed. Then lost our second F Thank you Sal for helping us on our first visit to Danbury FIAT for servicing. We purchased our FIAT at a dealer that closed. Then lost our second FIAT dealer (for servicing). You were wonderful. Very helpful. Then entire experience from start to finish gives us confidence in the quality, courtesy and efficiency of Danbury FIAT. We love our FIAT 500 Abarth, the most understated, incredibly engineered and remarkable car. (We have also owner Ferrari's.) We are so happy to now have a great place to go for servicing. Thank you again. More

Excellent service Danbury Jeep never disappoints. I am always immediately greeted upon entering and this time, my jeep was brought to the door because it was raining. E Danbury Jeep never disappoints. I am always immediately greeted upon entering and this time, my jeep was brought to the door because it was raining. Excellent customer service! More

Horrible service experience! DON'T USE THIS DEALER! I wish that I could give the service department here zero stars but it requires at least one. I took my FIAT in for a 90k service and to fix a warnin I wish that I could give the service department here zero stars but it requires at least one. I took my FIAT in for a 90k service and to fix a warning light that I was getting about tire pressure monitoring being unavailable. First, my appointment was 10 days out because I needed a loaner. They called me the day before to tell me that I wasn't going to get a loaner, no apology, just notification. I made alternate arrangements and kept the appointment. To make a long story short, they couldn't complete the service on the day promised and took until after 5:00 the following day to finish; two days to complete routine, scheduled maintenance. At no point did they call and give me a status, I had to call repeatedly to ask for updates. They also charged me double my expectations by loading extra work into the job, my 90k service cost $1000! When I left the lot though, at least I didn't get that tire pressure warning light. It has, however, happened every single time that I've started my car since! This was the second time that it was in for service for this problem and they're 0 for 2. I feel so ripped off! I will never, ever go to this dealer again under any circumstances. They're overly expensive ($125 hourly rate for a mechanic who can't fix a warning light), they don't communicate status at all, they can't complete work on time, and they don't complete the work that they promise. Couldn't possibly be worse, stay away! More

Oil Change Tire Rotation Another excellent service experience. I usually deal with Ed Roberts who is fantastic but this time I had the pleasure of meeting Sal Sinardi who prov Another excellent service experience. I usually deal with Ed Roberts who is fantastic but this time I had the pleasure of meeting Sal Sinardi who provided excellent, friendly and knowledgeable service. The service was done in a timely manner and my SRT was returned in perfect order. More

Express Oil Changes Love the option of Express oil changes! I've used this service twice and it was wonderful. I brought my laptop and was able to work while my car was Love the option of Express oil changes! I've used this service twice and it was wonderful. I brought my laptop and was able to work while my car was being serviced. Yvonne then came and told me there was a recall out and asked if I wanted that taken care of as well. Very happy they were able to take care of the recall so I didn't have to make another trip! More

Great service - paving needed My service experience for both my Wrangler and Durango have been great. However, the thing I notice first arriving at the dealership is the rough entr My service experience for both my Wrangler and Durango have been great. However, the thing I notice first arriving at the dealership is the rough entrance. Even filling a few of the uneven areas would make a big difference. Thanks! More

Oil changes Now that they do express oil changes, it’s a lot easier to deal with. Prior, they wanted you to make an appointment and leave the vehicle for half a d Now that they do express oil changes, it’s a lot easier to deal with. Prior, they wanted you to make an appointment and leave the vehicle for half a day just to change the oil. Not super quick but much better More