Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

Brought my sons jeep in because of gas smell. Charged us Brought my sons jeep in because of gas smell. Charged us $927 and told it was fixed. It wasn’t. We have brought it back 2 more times since then Brought my sons jeep in because of gas smell. Charged us $927 and told it was fixed. It wasn’t. We have brought it back 2 more times since then and still not fixed. We have have left messages with Clyde the Service Manager and asked for our money back since it was never fixed so we can use the money to take it to a mechanic who can fix it!! He doesn’t return calls!! Horrible More

Excellent Fast and excellent service experience. My vehicle was completed on time and delivered back to me at work. I will recommend them to any of my friends Fast and excellent service experience. My vehicle was completed on time and delivered back to me at work. I will recommend them to any of my friends that are looking for a new or used vehicle. More

Routine service visit . I’m scheduled oil change. Customer service staff is friendly and knowledgeable, and the wait time was minimal. I highly recommend this dealership a . I’m scheduled oil change. Customer service staff is friendly and knowledgeable, and the wait time was minimal. I highly recommend this dealership and will be back for my next vehicle, without a doubt! More

Great Customer Service !! I purchased my Grand Cherokee Limited from Danbury Jeep a little more than 5 years ago. During that timeframe, I have received nothing less than excel I purchased my Grand Cherokee Limited from Danbury Jeep a little more than 5 years ago. During that timeframe, I have received nothing less than excellent customer service from Melissa when my Jeep has needed to be serviced. She’s extremely friendly, professional and knowledgeable and is always able to provide me with answers to any of my questions. She takes the time to explain what your options are and will do whatever she can to accommodate your schedule. The fact that she knows me by name when I arrive at the service department is just an example of her excellent work ethic. The top notch service Melissa provides is a main reason the dealership retains their current customers. I hope management realizes how much of an asset Melissa is to the dealership. More

Car serviced under warranty My car presented with a check engine code. The repair required an out of stock part. I was loaned a car nearly identical to mine, which helped with my My car presented with a check engine code. The repair required an out of stock part. I was loaned a car nearly identical to mine, which helped with my comfort level driving a different car. As soon as the part became available the repair was completed. More

Courteous, prompt attention...very satisfied! Melissa was thorough in explaining the steps taken for my service and Sal jumped right in to help when Melissa was needed with another customer. Talk about teamw thorough in explaining the steps taken for my service and Sal jumped right in to help when Melissa was needed with another customer. Talk about teamwork! More

Very helpful and friendly service visit . Changed oil in a timely manner and answered questions on tire rotation tpms reprogramming. Greeted when I first arrived. a timely manner and answered questions on tire rotation tpms reprogramming. Greeted when I first arrived. More

Melissa in the service department is amazingly helpful, friendly, polite and knowledgable. It’s a shame the cars themselves are garbage and I’m in for one repair or another every five months. friendly, polite and knowledgable. It’s a shame the cars themselves are garbage and I’m in for one repair or another every five months. More

Happy customer The scheduled maintenance and recall service was completed swiftly with pleasant customer service. Danbury Dodge is a quality dealership that I would The scheduled maintenance and recall service was completed swiftly with pleasant customer service. Danbury Dodge is a quality dealership that I would recommend without reservation. More

Ver y good Es muy buena atención y muy a tiempo con esmero y profesional recomendaría a todas las personas que vallan a ser revisar su carro que están en buenas Es muy buena atención y muy a tiempo con esmero y profesional recomendaría a todas las personas que vallan a ser revisar su carro que están en buenas mano More