Back

Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

Danbury, CT

4.9
765 Reviews

765 Reviews of Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

Sort by
January 14, 2021

Brought my car in for routine service plus a few small items. They found other issues which were covered under warranty. Sal was phenomenal. Very helpful, professional and informative. I felt like everyon More

by durangort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi Jr.
Jan 18, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for the shoutout to Sal, and thank you for choosing to service with us!!

January 08, 2021

The Service Advisors are the BEST. All are friendly, professional, and attentive. I appreciate their kindness in addressing my car needs. Great service also the 5 stars to the mechanic that worked on my More

by S Grey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Scarduzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Tavares, Salvatore Sinardi Jr.
Jan 18, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We truly appreciate your recognizing the team's work! Thank you for trusting us with your vehicle!!

January 06, 2021

Worst dealership ever! John Blesse, Jeremy Winter, Nick Hule, Salvatore Sinardi. The culture in this dealership is awful. I brought my Durango in for an oil change. When I picked it up it was leaking More

by Very Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clyde DeGray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Blesse, Jeremy Winter, Nick Hule, Salvatore Sinardi., Salvatore Sinardi Jr., Nick Houle, Jeremy Winter
Jan 07, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Mr. Watson, we informed you in March of 2020, at 117,000 miles, that the oil adapter housing in your Durango was leaking. The repair was declined. We feel it best at this juncture to bring our professional relations to an end. Please visit https://www.mopar.com/en-us/service-maintenance/find-dealer.html to locate another Dodge-certified service center.

Jan 08, 2021 -

Very Disappointed responded

9 facts about the Durango: I brought my Durango in for an oil change. The oil adaptor housing was NOT BROKEN. The Durango was NOT LEAKING OIL. We picked it up and the oil housing was broken and it was leaking oil. Your service department broke the housing when changing the oil. Your service department told me it would be 1500.00 to fix the damage. When I expressed discontent with having to pay for something they broke Sal spitefully told me that it would now cost 4000.00 to fix. I submit a poor review based on the above facts. You tell me to go away. 5 facts about the Jeep: My brand new Jeep has a problem with the seats. It is under warranty. You refused to honor the warranty. I submit a separate poor review based on the above facts. You tell me to go away. For those that read this review. These are the facts. Go to Pamby to buy your vehicle. If you buy your car here the service department will likely treat you poorly and the sales department will likely not honor your warranty.

December 29, 2020

Service went pretty fast the time and had places to park the waiting area could use a make over same with the show room looks like all the other dealer had a make over More

by scribnermd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marian Keller
Jan 04, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for your feedback! We'll make sure the right people hear it. Thank you for your business!!

December 28, 2020

Great supportVery accommodatingService Dept. made every Great support Very accommodating Service Dept. made every effort to ensure that the customer came first and pricing was the best possible. Melissa More

by Frank C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares
Dec 28, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you, Frank! We love serving you! Thank you for your business!!

December 24, 2020

Great service. $20 off oil change coupon was especially nice. People in the service department are all very friendly and nice. I will be back there. Happy holidays! More

by soguma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde DeGray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Scarduzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Tavares, Salvatore Sinardi Jr., Marian Keller, Kate Bartholomew
Dec 28, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you! We're glad you could take advantage of the coupon! Happy Holidays!!

December 24, 2020

Engine light came on! I called made appointment, took vehicle in one day fixed and they paid for a rental! Great job, and thank you! More

by Joeyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares
Dec 28, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you, Joey! We're glad we could take care of this for you!!

December 23, 2020

She was very nice helpful and completed my service faster then promised. She was a true pleasure to deal with. She also was sweet caring and very beautiful. More

by nram007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Bartholomew
Dec 23, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for your business!

December 17, 2020

Very nice hospitality. Melissa from the service dept. Was so helpful, she went above and beyond to relieve me of my concerns. Thank you very much Melissa. Sincerely, More

by Darryguiden.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares
Dec 23, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Melissa was very happy to help! Thank you for recognizing her efforts, and thank you for your business!!

December 14, 2020

sent review in mail sent review in mail sent review in mail sent review in mail sent review in mailsent review in mail sent it More

by tmorra1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi Jr.
Dec 14, 2020 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

...
51
...