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Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

Danbury, CT

4.9
765 Reviews

765 Reviews of Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

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February 26, 2021

Service was excellent. Completed within the hour even though I was told that they were extremely busy and that it would probably be over an hour. The service person was professional and courteous. More

by pgs47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the above. Did not know the young man’s name.
Feb 26, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for choosing to service with us. We appreciate your business!

February 24, 2021

Once my radio unit arrived, the installation went very quickly. Service was very professional and I worked highly recommend the dealership to anyone who might ask. More

by arthur_cohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Bartholomew
Feb 25, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We're sorry the unit needed replacing, but Kate was happy to help! Thank you!

February 23, 2021

Everyone in service department was respectful and courteous and behaved in a professional manner. Mechanic even assisted me with a shifting issue by showing me exactly how it needed to be done. Keep More

by Nasib
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares
Feb 25, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We are very happy to help keep your vehicle running smoothly. Thank you for your business!!

February 17, 2021

Great communication during my service visit! Friendly staff. Kate was great to work with. She reviewed all the work that was done and checked on me a few times. More

by KatieB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Bartholomew
Feb 18, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Great to hear! Thank you for servicing with us!

February 17, 2021

Melissa did a great job keeping in contact with me regarding the status of my Jeep. The work was done well and completed on time. More

by mikefvalenti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares
Feb 18, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking the time to leave Melissa a review, and thank you for choosing to service with us!

February 10, 2021

Kate was very pleasant. She reviewed all the work to be done and what was required. I explained a noise I was hearing they found the problem order the part and informed me it was cover under warranty More

by tjbarnhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Bartholomew
Feb 15, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We're glad Kate was able to take care of your problem! Thank you for your business!!

February 09, 2021

Fast service and great job. Customer service is the best. I would recommend this dealership to anyone who is looking for a full service experience. They don't leave you hanging after you purchase you More

by makel1305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Tavares
Feb 15, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for your recommendation! It's our pleasure to serve you!!

February 07, 2021

Polite and fast service. Very happy with walk in service. Time wait was very reasonable with no appointment. Nice waiting area with coffee and place to charge your phone. More

by TommyG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kate Bartholomew
Feb 08, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you, Tommy! We're glad you stopped in!!

January 27, 2021

Melissa always makes sure that each repair is done properly and on time. She is a pleasure to work with and I appreciate her going the extra mile to ensure our car is in tip top condition. More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares
Jan 28, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you, Sean! Melissa appreciates your kind words!

January 20, 2021

When our part was available, we were promptly notified by Yvonne who is fabulous. Because of Covid, a loaner car was made available so we did not have to sit in a waiting room. The service call went smoothl More

by audreyedidin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Scarduzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aphrodite at Enterprise Car Rental.
Jan 26, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for recognizing Yvonne's and Aphrodite's efforts, and thank you for choosing to service your vehicle with us!

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