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Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

Danbury, CT

4.9
765 Reviews

765 Reviews of Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

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March 31, 2021

Excellent service. The associate explains what will take place and my wait was decent. The only thing I’d like to mention is I’d like the paper removed from the car. More

by Amd01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares
Mar 31, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for your feedback, and thank you for choosing to service with us!

March 30, 2021

My Wrangler had an issue that was hard to figure out and find the source. Their service tech identified the problem right away plus pointed out some other serious issues that really needed attention like a More

by Richjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy in customer service when I called to schedule appointment , Kate Bartholomew
Mar 31, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We're very glad we were able to catch those issues for you. Thank you for allowing us to work with you to keep your Wrangler running smoothly!

March 26, 2021

My service experience was A+. I worked with Kate and she took care of everything, communicating with me throughout the process. Service was timely, with understanding and a smile! More

by gaking9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Bartholomew
Mar 26, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you! Kate was very happy to help!

March 18, 2021

I give 5 stars because I went and I am well attended by Mrs. Melissa, always attentive and willing to solve all the problems we ask, this one of congratulations, continue like this, may God bless everyone More

by Mario da Silva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sabatini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Eway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Tavares
Mar 22, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Maria, thank you very much for choosing to service with us!

March 17, 2021

Melissa is a terrific customer service rep. I always feel like I'm getting the right information and that she is advocating for me as well as the dealership. More

by itradeoptions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares
Mar 17, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you! Melissa really appreciates your kind feedback! Thank you for servicing with us!

March 17, 2021

Horrible, Rip off service dept, tried selling brakes, radiator bla bla, all BS. Rude and unprofessional , just wanted a recall on airbag, rip off artists, Nice try SAL More

by Hawkerking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salvatore Sinardi Jr.
Mar 18, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Mr. Brown, We're sorry if you were offended by our evaluation of your vehicle. The radiator leak and brake conditions were noted during our routine multi-point inspection. You are, of course, welcome to use the information as you see fit. Stay safe!

March 07, 2021

Good service. There is no option in survey to rate only with who I dealt with. I only had an oil change and tires rotated. However the service was very good. This is a friendly dealership. I'll will rate t More

by tesssalzman430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde DeGray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Scarduzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Only had oil change, Melissa Tavares, Salvatore Sinardi Jr., Marian Keller, Kate Bartholomew
Mar 08, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you! We are very glad you chose to service with us!

March 04, 2021

Great Service Advisor Sal. He made working with the dealership a pleasure. From the moment I walked in, to the rental car set up to the call when the car was ready his service was professional and cari More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi Jr.
Mar 05, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you, Mike! Sal was very happy to help!

February 28, 2021

“Awesome” is the word I use to describe Danbury Dodge Customer Service! Every person there is so helpful, knowledgeable, and friendly. I won’t go anywhere else! Thank you - Kate, Sal, Melissa, Yvo More

by Omi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Eway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clyde DeGray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Scarduzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Tavares, Salvatore Sinardi Jr., Marian Keller, Kate Bartholomew
Mar 02, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for choosing to service with us! It's our pleasure to serve you!

February 27, 2021

Outstanding Service!!! almost couldn’t believe what I was experiencing I mean every one was greeting me and eager to help me they were kind, polite and courteous. More

by Farce363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi Jr.
Mar 02, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you! We always want our customers to feel welcome and valued, because you are!

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