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Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

Danbury, CT

4.9
767 Reviews

767 Reviews of Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

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November 08, 2021

Thank You to Sal for keeping me updated and informed concerning my Jeep maintenance! He does a great job! More

by Frazndaf@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi Jr.
Nov 09, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you! Sal was happy to serve you!

November 05, 2021

I was quite satisfied with courtesy and service. Karly was polite and efficient. I plan to come back here for all my service needs. More

by Spiderman6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karly Gallagher
Nov 05, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you! We look forward to serving you again!

October 25, 2021

I recently had an oil change and air conditioner filter changed on my 2013 Fiat Abarth. I arrived and was immediately greeted by Justin who took all my information and quickly got a price for More

by jjcoppola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Pereiras
Oct 28, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you very much! We are grateful you choose to service with us!

October 25, 2021

Service department is great. Sales department is disappointing - no one came to me when I was looking . More

by flandct
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares
Oct 28, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We welcome your feedback and would like to know more about your experience. Please reach out to our general sales manager, Ben DeMatos, at bdematso@danburyauto.com. He will be happy to help you. Thank you

October 25, 2021

Awful service center. They ignore issues and try and prove the customer wrong and will argue with the customer also. More

by Danbury dodge sucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salvatore Sinardi Jr.
Oct 28, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We welcome your feedback and would like to know more about your experience. Please reach out to us at customerservice@danburyauto.com so we can resolve any issues for you. Thank you

October 24, 2021

The unsatisfactory service that many people have experienced is not represented on this website. This website seems to inflate the ratings of car dealerships whose google reviews differ greatly from More

by wbogle1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Where is the option for those who chose not to do business with this company?
Oct 28, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

You left a bad review that was published here, publicly. We do not show any records in our system under the name, "Bogle," so if you'd like to contact our general manager, Sal Sinardi, at ssinardi@danburyauto.com, he would be happy to assist you further. Thank you

October 24, 2021

Good customer service I don't understand you what your asking for more I'm satisfied More

by elenadebiaso
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares
Oct 28, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thanks, Elana, we know 25 words is a little arbitrary, and we appreciate your effort.

October 11, 2021

The Service dept is absolutely the worst. No communication at all. Don't drop your car off for a oil change and tire rotation because even if you have an appointment it may not get done and then More

by DFI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salvatore Sinardi Jr.
Oct 19, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We apologize for any miscommunication by our staff. I have asked our manager to speak to Sal regarding your experience and take appropriate action. Thank you for bringing this to our attention.

October 07, 2021

Nice waiting room--but it ended there. Service rep was very rude. My issue was NOT resolved. Issue with Android system.When I bought my jeep they told me all about their wonderful service dept. Not so mu More

by carbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yvonne (not sure of last name), Karly Gallagher
Oct 19, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We apologize that this was mishandled. Please contact our Director of Parts and Service, Clyde DeGray directly at cdegray@danburyauto.com.

September 29, 2021

I've been having my Grand Cherokee serviced here as long as I've owned it. Have had great service each time. More

by Kleidecker84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karly Gallagher
Sep 30, 2021 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for trusting us with your vehicle! We look forward to serving you again!

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