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Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

Danbury, CT

4.9
765 Reviews

765 Reviews of Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

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February 02, 2022

Had to bring my Jeep back in for an issue with the Shifter. Kate once again was a rockstar and kept me informed the entire time while we waited for parts to arrive. Thanks again Kate! More

by Ian Macdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Bartholomew
Feb 04, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

February 02, 2022

Very nice people. They got me in immediately for the issue I had with my vehicle. More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Scarduzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Tavares, Salvatore Sinardi Jr., Kate Bartholomew
Feb 04, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

February 01, 2022

I've never been treated so well! I was attended by Melissa! amazing! Love it More

by Lia Toledo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares
Feb 04, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

Feb 05, 2022 -

Lia Toledo responded

I've never been treated so well! I was attended by Melissa! amazing! Love it

January 28, 2022

When I arrived, I was not greeted by anyone. I went over to the service desk area - not even a look in my direction, while some advisors were on the phone others were just doing other duties at their desk. More

by Chantalg0515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who it wss
Jan 31, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We're sorry for the miscommunication and will be sharing your feedback with the manager so he can follow up with our staff. Thank you for taking the time to let us know about your experience so we can make improvements!

January 27, 2022

The service department is always great. I always know my jeep is in good hands. More

by Kleidecker84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi Jr.
Jan 31, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for choosing to service with us!

January 27, 2022

I work with Melissa Tavares and she is wonderful and also an asset to your company. I would like to mention that I had brakes and rotors and oil change done and was even given a discount in the work but f More

by franquinn1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares
Jan 31, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for your feedback. We know that our prices are in line with other certified dealers. You may find lower pricing, but the technicians and parts will not be certified for your vehicle.

January 23, 2022

A little confusing to find, but great service and friendly staff. Met all my expectations, plus they filled the air in my tire for free. More

by joshleighwhite28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Pereiras
Jan 31, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for servicing with us!

January 23, 2022

Karly was extremely helpful with information with my actual appt. then also informed me of a recall that I was unaware of. So glad I made an appt. with Fiat to have a minor issue fixed More

by Laurie J Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karly Gallagher
Jan 31, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking care of the recall! We're grateful for your business!

January 23, 2022

Appointment was on time and work was carried out in a timely manner Friendly staff More

by ciarane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Scarduzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Bartholomew
Jan 31, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for servicing with us!

January 22, 2022

Other than it taking a bit longer, I had total confidence in Sal and your service dept More

by Annette Robertson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi Jr.
Jan 31, 2022 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you! We're grateful you choose to service with us!

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