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Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

Danbury, CT

4.9
767 Reviews

767 Reviews of Danbury Chrysler Jeep Dodge Ram FIAT - Service Center

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May 09, 2023

Not only did they do shoddy repairs and left bolts missing and parts missing they hit my truck and didn’t tell me, I noticed when I picked it up. My truck had 1600 miles on it and came back to me hot More

by Jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa could not have cared less about what happened , Melissa Tavares
May 10, 2023 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We are very sorry your vehicle was damaged, but. as we explained, if one of our employees was responsible, we would have taken care of the bumper prior to returning the vehicle to you. Unfortunately, another customer must have caused the damage without reporting it. It was probably best that you did find a new vehicle since the nesting animal did cause rather extensive damage to the electrical system. We hope you received the check for the ceramic coat replacement.

May 05, 2023

My service experience have been consistently efficient, informative and professional. I'm always greeted by a courteous staff. There's never any surprises. The customer focus and team spirit is alive and a More

by dgunzelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde DeGray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Scarduzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Hoover, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Tavares, Salvatore Sinardi Jr., Justin Pereiras, Lynn Jelly
May 17, 2023 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank-you!

April 28, 2023

The oil change and tire rotation was done quickly. Any follow up services need was explained in detail. Staff was very supportive in answering all my questions More

by badriane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Setti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank-you!

April 27, 2023

It was a pleasure to work with Danbury Fiat. Sal was super helpful and supportive dealing with a warranty issue. I look for to dealing with Sal/Fiat again in the future. More

by dgags0379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi Jr.
May 01, 2023 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank-you!

April 19, 2023

Very professional courteous and responsive, kept me in the loop on progress of my service via text. Excellent experience. More

by tgkrivulka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pereiras
Apr 24, 2023 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank-you!

April 15, 2023

they will snake you for every dime you have. ..was told they removed my valve covers to inspect, they are still dusty, not one fingerprint. More

by jenyake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Pereiras
Apr 17, 2023 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We are sorry you were disappointed in your experience with us and that your warranty did not cover the repairs, but our most senior technician diagnosed your vehicle, and we stand by the results.

Apr 18, 2023 -

jenyake responded

then why did pambys take care of the problem, using my warranty?

Apr 20, 2023 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We're unsure under what warranty they obtained coverage for you. We were told by Zurich your warranty had expired.

April 13, 2023

Great service, fast, efficient and everything went perfectly! I would recommend all the staff in the service area! More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde DeGray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Scarduzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Hoover, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Tavares, Salvatore Sinardi Jr., Justin Pereiras, Lynn Jelly
Apr 14, 2023 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank-you!

April 12, 2023

Herb demonstrated amazing customer service and was a great help. My car was serviced quickly! More

by m3m1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Hoover, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank-you!

April 01, 2023

Staff is professional, knowledgeable and helpful. They go out of their way to assist. Very accommodating and always do what is best for me and my vehicle. More

by rverlezza
Recommend Dealer
Yes
Employees Worked With
Melissa Tavares
Apr 10, 2023 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank-you!

March 31, 2023

As always, I received exceptional customer service, very approachable and welcoming representatives. Everything was thoroughly explained from procedures needed to cost of each procedure. There were also con More

by Steven11259
Recommend Dealer
Yes
Employees Worked With
Yvonne Scarduzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Tavares
Apr 10, 2023 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank-you!

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