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Danbury Chrysler Jeep Dodge Ram FIAT - Service Center
Danbury, CT
767 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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767 Reviews of Danbury Chrysler Jeep Dodge Ram FIAT - Service Center
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March 09, 2025
As always, from me, All feedback and reviews are "A BUNCH OF STROKES AND A POKE"....I've dealt with the folks at Danbury Dodge / Jeep in the past. Mostly small repairs or service on both my Trucks. A couple OF STROKES AND A POKE"....I've dealt with the folks at Danbury Dodge / Jeep in the past. Mostly small repairs or service on both my Trucks. A couple bumps in the road. So this time my RAM was in for diagnosis and substantial engine repair. I was a bit nervous... My team knocked it out of the park. Dawn (my Service Advisor) kept me posted after diagnosed, and was spot on with the repair quote. Across the Hall, my guy Todd in parts, Made sure that John, (Shop Foreman) and Jack (Chrysler Tech) had the right parts to get the job done. John was great with updates as well, and gave me his expert opinion on items that are usually uncovered or also worn on a vehicle with this amount of miles. I didn't feel like I was being upsold, just steered in the right direction. When I got the call that it was ready, I went up on the same day. I went to the service area, Where I saw my truck sitting there cleaned and running perfectly.. Needless to say, I was more than happy to pay my girl AnnMarie... Thank you team Danbury Dodge. You guys rock.. Definitely a customer for life.... Shawn Gallagher Five Stars 🌟🌟🌟🌟🌟 More
by snbgallagher
Employees Worked With
John, Jack, Dawn, Todd, Annmarie
January 31, 2025
So I head in for a small problem, my dashboard goes off for a moment and then flips right back on. Day 1 they tell me "it's not your battery and there are no codes for us in the car to look at". Fine, th for a moment and then flips right back on. Day 1 they tell me "it's not your battery and there are no codes for us in the car to look at". Fine, they have to drive it till they reproduce the problem. Day 3 they call "we caused it to happen, it's your battery terminals, it will be 57 dollars to fix it". Sounds good, I call my wife and make plans to pick it up.... then 2 hours later I get a call "Oh it's not the terminals, it's because you have an aftermarket battery, you need to add in a OEM Jeep battery or the codes will keep coming up, and that will cost you 650 dollars."... What?? Suddenly my $57 repair became a $650 repair AND both of the things you told me when you first looked at the battery were lies, not to mention a good new battery should run about $250. More
by DraxStorm
Employees Worked With
November 19, 2024
Do not use their services. I had an error message on my dashboard for my 2019 Durango that stated AWD needs service. Vehicle had 49, 800 miles. Went to Danbury Dodge and t I had an error message on my dashboard for my 2019 Durango that stated AWD needs service. Vehicle had 49, 800 miles. Went to Danbury Dodge and they diagnosed my vehicle needs a new transmission case, costing $4000+, plus they said I needed a new radiator and additional $1900. All which seemed suspect since I have less than 50k miles. After reviewing online that this is a known issue for Durangos, hundreds of reports, I purchased a new mopartransfer case control module for $175 Error messages are gone and further testing showed no issue with Transfer Case as they stated. Saved over $5000 by diagnosing problem myself on the internet as this is a fairly common issue with my year and make. More
by FM
Employees Worked With
October 12, 2024
Excellent service and very responsive to their clients needs. Staff is very friendly and accommodating. needs. Staff is very friendly and accommodating. More
by Chiotis
Employees Worked With
October 02, 2024
Peter was great. He takes his job seriously while also humorous to get the customer to relax. He clearly explained everything. He takes his job seriously while also humorous to get the customer to relax. He clearly explained everything. More
by Sherrydawid638
Employees Worked With
Peter De La Cruz
October 02, 2024
Got it done when needed thank you . T h a n k y o u ! T h a n k y o u ! More
by mietzgeoff
Employees Worked With
October 02, 2024
Quick and easy experience. Everyone was friendly and service took the time to explain everything to me in detail Everyone was friendly and service took the time to explain everything to me in detail More
by Dgrokm
Employees Worked With
Other Employees :
Peter De La Cruz, Jadah Mitchell
September 26, 2024
Our service advisor has a great relationship with us. In fact he was one of the reasons we bought a Dodge Durango In fact he was one of the reasons we bought a Dodge Durango More
by scotttr12
Employees Worked With
September 21, 2024
Fantastic service department. Knowledgeable fast and helpful as always. Yvonne and the staff kept me up to date Knowledgeable fast and helpful as always. Yvonne and the staff kept me up to date More
by Tbonetango
Employees Worked With
Other Employees :
Lynn Jelly, Peter De La Cruz, Corey Velasquez, Jadah Mitchell
