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Danbury Chrysler Jeep Dodge Ram FIAT

Danbury, CT

4.9
2,179 Reviews
Thank you for visiting Danbury Chrysler Jeep Dodge! Our mission statement is very simple. We will make every attempt to satisfy 100% of our customers 100% of the time. This includes waiting rooms equipped with wireless internet, loaner cars (when qualified), a fully trained staff and so much more.
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100B Federal Rd

Danbury, CT

06810

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Showing 2,179 reviews

July 24, 2013

I went in to Dodge looking to trade in my previous Durango and get a new one. I was looking to keep my payments low, increase my MPG, and get a fair trade in value. Ray was able to accomodate all of m More

by rebecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Pacheco
Jul 24, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking the time to share about your recent experience. We truly appreciate your taking the time. I will pass on your comments to Ray and the Dodge team. It is always good to hear that we are on the right track with customer service. Enjoy your new Dart! We hope we can have the pleasure of serving you again soon. With regards, Susan Eway BDC Manager

July 23, 2013

My husband and I came down to look at a model we saw online (RAM 1500). Right from the beginning, Alex was eager to help but not in the way you think of a cliche salesperson. He wanted to know my husban More

by Nickaly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Aly and Nick: Thank you so much for taking the time to let us know about your experience--we really appreciate your taking the time. I will be sure to pass on your comments to Alex and the rest of the Dodge team. Customer service is very important to us and it is good to know that we are getting things right. We hope you enjoy your new vehicle and that we have the opportunity to serve you again soon. With regards, Susan Eway BDC Manager

July 17, 2013

Everyone at the deal that we worked with gave my son and I superior service during our purchase of his first new car, with friendly and respectful service and great knowledge and information on the vehicles More

by bahamamama950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JoAnn Amendola, J.B. Bhavsar, Fred Lechner, Carlos Costa
Jul 17, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations to your son on his first new car! We know this can be a stressful situation, so we're glad that Joann and the rest of the staff were able to make it a pleasant experience for you both. We appreciate your taking the time to let us know how we did--and for catching the typo in Bill's name! and we appreciate your business. Hope we can serve your family again soon! With regards, Susan Eway BDC Manager

June 21, 2013

Worst service department ever. Had truck towed out of there and brought somewhere else to fix their mistakes. Service manager is arrogant and techs unqualified. More

by lfedorka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Spina
Jun 21, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Lisa and Alan, I'm sorry that your recent experience has been so frustrating. I am reviewing the situation with our management team and will be getting in touch with you shortly. Thank you for your understanding and patience with this process and, again, please accept my apologies for the challenge that this has been. With regards, Susan Eway BDC Manager

June 19, 2013

Alex was great. Worked on price with us and then jumped though hoops to get the car ready for me in no time at all. Really great work! More

by gmulder27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations on your new Grand Cherokee. We're so glad that we were able to make the experience of buying it a positive one. I'll let Alex know that you appreciated his efforts. Thank you for taking the time to let us know how we did and thank you for your business. With regards, Susan Eway BDC Manager

June 17, 2013

We went to the dealership not intending to buy and asked for a salesman who would respect that. Ray was excellent. We took a Durango out for a test drive, and he answered every question we had and even some More

by eldredgdacct
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ray Pacheco
Jun 17, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations on your new vehicle! We're so glad that you found purchasing it to be a pleasant experience. That is precisely the type of atmosphere we want to create. I'll be sure to pass on your comments to Ray and the rest of the Dodge team. Thank you for your business and thank you for taking the time to share your kind comments with us. With regards, Susan Eway BDC Manager

June 15, 2013

Alex Daydov was excellent!! I would pay a higher price at this dealership, because of him. He was terrific! Very thorough, easy to work with and friendly! More

by Aguglieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Annemarie: Thank you for your kind review. We're so glad that Alex was able to make your buying experience enjoyable. Congratulations on your new Compass! We hope we can serve you again soon. With regards, Susan Eway BDC Manager

June 11, 2013

I gave Alex a 5, which is the best but he deserves even better than the best. He was amazing! You can tell he truly cares about the customer over the sale. He has qualities as a person that extend past the More

by dviglucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

David: Thank you very much for taking the time to let us know how we did--we really appreciate it! I'll be sure to pass on your comments to Alex and the rest of the Dodge team. We hope you enjoy your Grand Cherokee and that we have the opportunity to serve you again soon! With regards, Susan Eway BDC Manager

June 03, 2013

From my first phone call into the dealership, I was treated kind and with prompt responses. My salesman was Clint, and he had the Jeep Wrangler I was interested in pulled out and ready for a test driv More

by gearisup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for your business and thank you for taking the time to let us know about your experience! We're glad that you found the process of buying your new vehicle enjoyable. I'll be sure to pass on your comments to Clint and the rest of the Dodge team. We hope you enjoy your new Wrangler and that we have the chance to serve you again soon! With regards, Susan Eway, BDC Manager

May 16, 2013

We purchased our Jeep Grand Cherokee almost a year ago to the day and I still could not be happier with the service I have received from Clint Degroat. Clint is a perfect example of someone who truly cares a More

by Kristen40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Kristen: Thank you so much, both for your continuing business and for taking the time to let us know about your experience. We truly appreciate both! I will pass on your comments to Clint and the rest of the Dodge team. You described exactly the type of service experience we want all of our customers to experience. Thank you for letting us know we're getting it right. With regards, Susan Eway BDC Manager

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