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Danbury Chrysler Jeep Dodge Ram FIAT

Danbury, CT

4.9
2,076 Reviews
Thank you for visiting Danbury Chrysler Jeep Dodge! Our mission statement is very simple. We will make every attempt to satisfy 100% of our customers 100% of the time. This includes waiting rooms equipped with wireless internet, loaner cars (when qualified), a fully trained staff and so much more.
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100B Federal Rd

Danbury, CT

06810

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Showing 2,076 reviews

June 21, 2013

Worst service department ever. Had truck towed out of there and brought somewhere else to fix their mistakes. Service manager is arrogant and techs unqualified. More

by lfedorka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Spina
Jun 21, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Lisa and Alan, I'm sorry that your recent experience has been so frustrating. I am reviewing the situation with our management team and will be getting in touch with you shortly. Thank you for your understanding and patience with this process and, again, please accept my apologies for the challenge that this has been. With regards, Susan Eway BDC Manager

June 19, 2013

Alex was great. Worked on price with us and then jumped though hoops to get the car ready for me in no time at all. Really great work! More

by gmulder27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations on your new Grand Cherokee. We're so glad that we were able to make the experience of buying it a positive one. I'll let Alex know that you appreciated his efforts. Thank you for taking the time to let us know how we did and thank you for your business. With regards, Susan Eway BDC Manager

June 17, 2013

We went to the dealership not intending to buy and asked for a salesman who would respect that. Ray was excellent. We took a Durango out for a test drive, and he answered every question we had and even some More

by eldredgdacct
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ray Pacheco
Jun 17, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations on your new vehicle! We're so glad that you found purchasing it to be a pleasant experience. That is precisely the type of atmosphere we want to create. I'll be sure to pass on your comments to Ray and the rest of the Dodge team. Thank you for your business and thank you for taking the time to share your kind comments with us. With regards, Susan Eway BDC Manager

June 15, 2013

Alex Daydov was excellent!! I would pay a higher price at this dealership, because of him. He was terrific! Very thorough, easy to work with and friendly! More

by Aguglieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Annemarie: Thank you for your kind review. We're so glad that Alex was able to make your buying experience enjoyable. Congratulations on your new Compass! We hope we can serve you again soon. With regards, Susan Eway BDC Manager

June 11, 2013

I gave Alex a 5, which is the best but he deserves even better than the best. He was amazing! You can tell he truly cares about the customer over the sale. He has qualities as a person that extend past the More

by dviglucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

David: Thank you very much for taking the time to let us know how we did--we really appreciate it! I'll be sure to pass on your comments to Alex and the rest of the Dodge team. We hope you enjoy your Grand Cherokee and that we have the opportunity to serve you again soon! With regards, Susan Eway BDC Manager

June 03, 2013

From my first phone call into the dealership, I was treated kind and with prompt responses. My salesman was Clint, and he had the Jeep Wrangler I was interested in pulled out and ready for a test driv More

by gearisup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for your business and thank you for taking the time to let us know about your experience! We're glad that you found the process of buying your new vehicle enjoyable. I'll be sure to pass on your comments to Clint and the rest of the Dodge team. We hope you enjoy your new Wrangler and that we have the chance to serve you again soon! With regards, Susan Eway, BDC Manager

May 16, 2013

We purchased our Jeep Grand Cherokee almost a year ago to the day and I still could not be happier with the service I have received from Clint Degroat. Clint is a perfect example of someone who truly cares a More

by Kristen40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Kristen: Thank you so much, both for your continuing business and for taking the time to let us know about your experience. We truly appreciate both! I will pass on your comments to Clint and the rest of the Dodge team. You described exactly the type of service experience we want all of our customers to experience. Thank you for letting us know we're getting it right. With regards, Susan Eway BDC Manager

May 16, 2013

Ray Pacheco was a wonderful sale person. He helped me choose the perfect car for me and my family and didn't pressure us into anything. He was extremely helpful and patient with me, since I didn't know More

by DeniseReiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Pacheco, Carlos Costa
May 17, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Denise: Congratulations on your new vehicle! We're so glad that Ray was able to make the experience of buying it a pleasure. I'll be sure to pass on your comments to him and the rest of the team. Thank you for taking the time to document your experience. We hope to serve you again soon. With regards, Susan Eway BDC Manager

May 08, 2013

Ray was at the dealership on his day off and chose to stay and help us purchase a new Jeep. While I have never found purchasing a new car to be on my "favorite" list, I didn't get hives because Ray had More

by Roscoe356
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Pacheco
May 08, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations on your new Jeep and thank you for taking the time to let us know how we did! I'll be sure to pass on your comments to Ray and the Dodge team. We're glad you found the experience to be pleasant and hope we can serve you again soon. Regards, Susan Eway, BDC Manager

May 07, 2013

I was very happy with the sales, service and management that I received. I will definately recommend the dealership to friends and family. I found there was a very large selection to chose from and my it e More

by freddie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiz Silva
May 07, 2013 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you! We're so glad you found the experience pleasant! Congratulations on your new vehicle and we hope we can serve you, your family and friends in the future! Regards, Susan Eway, BDC Manager

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