Back

Danbury Chrysler Jeep Dodge Ram FIAT

Danbury, CT

4.9
2,086 Reviews
Thank you for visiting Danbury Chrysler Jeep Dodge! Our mission statement is very simple. We will make every attempt to satisfy 100% of our customers 100% of the time. This includes waiting rooms equipped with wireless internet, loaner cars (when qualified), a fully trained staff and so much more.
Contact Dealership

100B Federal Rd

Danbury, CT

06810

Directions

By Type

Showing 2,086 reviews

May 16, 2014

Best car buying experience Alex went over and above to help us get into our desired vehicle. He is genuine, friendly, and truly knows the meaning of excellent customer service. More

by Antandev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Costa
May 16, 2014 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for the kind words! I'll be sure to share this with Alex and the Dodge team. We appreciate Alex's work ethic and attention to detail. It's great to hear that our customers do, too! Thank you for the feedback and thank you for your business! With regards, Susan Eway Director of Customer Relations

May 14, 2014

Service The service dept was very thorough with me vehicle which makes me feel secure while driving the car. I would definitely recommend your dealership beca More

by Cmk3132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Pacheco, Roland Millman
May 14, 2014 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for your kind comments! We're very glad that you have so much confidence in our service department. Thank you for your feedback and thank you for your business! With regards, Susan Eway Director of Customer Relations

May 14, 2014

Maybe - Had to go 3 times before i could get service complete bc i attempted to get brakes checked during my lunch time and they were too busy those 2 days. More

by LisaSr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
May 14, 2014 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Lisa, Sorry it took so many attempts to fix the problem but glad that we were able to get it done for you. I'll be reviewing your situation with our Service Director to see where things went off the track and hope that you'll consider coming back in the future. Thank you for the feedback--it is so important to get our customers assessments, and thank you for your business! With regards, Susan Eway Director of Customer Relations

April 30, 2014

Great experience I shopped ten different dealers looking for my new Ram 2500 and decided to go with Danbury Auto even though it is an hour from my house. Fred Lechner More

by RNORBUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Lechner, Carlos Costa
Apr 30, 2014 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We're very glad that you chose to purchase your new Ram from Danbury Dodge--thank you for the trust you put in us. I'll be sure to pass on your comments to Fred and Carlos. We hope we can serve you again. Thank you for your business! With regards, Susan Eway Director of Customer Relations

April 14, 2014

2014 Jeep Grand Cherokee Limited Everyone at Danbury Jeep that I dealt with, especially Roland, we're very professional and made my purchase a very positive one. I would highly recom More

by Cgags925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Millman
Apr 14, 2014 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking the time to leave your kind comments. We appreciate your feedback and we appreciate your business. With regards, Susan Eway Director of Customer Relations

April 03, 2014

maintenance on car and rattle underneath addressed Maintenance on car 68K. rattle addressed. Was brought in several time for this at the time Toby was svc rep. He was very cordial. Rattle was since More

by carjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gentleman in Service - very nice
Apr 03, 2014 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for the feedback on our Service Department. I'm glad we got to the bottom of the issue and apologize for it taking so long. I will discuss your experience with our new Director, Clyde DeGray, so that we can avoid this type of thing in the future. Thank you for your patience and thank you for your business. With regards, Susan Eway Director of Customer Relations

April 01, 2014

It was a pleasure purchasing a car from Ray Pacheco. He is patient, entertaining and knowledgable about the vehicles on the lot. He quickly identified a Wrangler within my price range and with more featur More

by francis07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Pacheco
Apr 01, 2014 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations on your new Wrangler! We're glad you enjoyed buying it and hope you'll continue to return to us to keep your Wrangler running smoothly! Thank you for taking the time to share your kind comments on your experience and thank you for your business! Regards, Susan Eway Director of Customer Relations

March 30, 2014

Great dealership, great employees. We drove about 45-50 minutes from New York to go to this dealership located in CT and would do it again. They had the vehicle that we wanted in stock, More

by Jessicastephens6554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiz Silva
Mar 31, 2014 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Jessica, Thanks for making the trip to Danbury! We're glad you we helped you find the right car. Thanks for the feedback--I'll be sure to pass it on to Luiz. Regards, Susan Eway Director of Customer Relations

March 28, 2014

Excellent service and costumer service. This was my 4th car that i bought at Danbury Dodge. Luis is the best sales person. He really cares about the clients even after the purchase he called to make sure w More

by jiujitsu2005usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiz Silva
Mar 31, 2014 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We are proud and glad that you've chosen to come back for a fourth vehicle! Thank you for the feedback on your experience and thank you for your business!! Regards, Susan Eway Director of Customer Relations

March 18, 2014

I do no know the names of the people who helped me. One was a parts guy and the other customer service, the farthes guy on the right More

by ralphrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know his name
Mar 19, 2014 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thanks for the feedback, Ralph! Regards, Susan Eway Director of Customer Relations

...
196
...