Danbury Chrysler Jeep Dodge Ram FIAT
Danbury, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Ray Pacheco Thank you jeep for the beautiful 2015 jeep Cherokee limited I just bought. And thank you even more Ray for your kindness, your understanding and comp Thank you jeep for the beautiful 2015 jeep Cherokee limited I just bought. And thank you even more Ray for your kindness, your understanding and compassion of what I was looking for in a suv and price range. Absolutely love the jeep and thank you so much! More
Great friendly service I had a great buying experience with Ray Pacheco. He leveraged his experience and knowledge throughout the purchasing process. I would recommend wor I had a great buying experience with Ray Pacheco. He leveraged his experience and knowledge throughout the purchasing process. I would recommend working with Ray if you are car or truck shopping. More
A Most Generous Gift! Thank you Ray, Evonne, Luis, and Clyde My son bought his 2007 Jeep Compass from Ray Pacheco in May 2013. It was an important purchase, not because it was his first, but because he had been My son bought his 2007 Jeep Compass from Ray Pacheco in May 2013. It was an important purchase, not because it was his first, but because he had been diagnosed with Leukemia in March 2012 and fought hard to beat it, This was his reward! He was only able to drive it for a few months when the cancer came back and he needed to have another round of chemo in September 2013. He was able to drive it again for a month or so before his bone marrow transplant that December, but he has been waiting to drive his Jeep since then. One day this summer I drove his Jeep and found it was not running right...hesitating. I thought it was the transmission and called Ray for help. Having had the vehicle for 1 1/2 years at this point, it was way past the warranty for a used vehicle, so I asked Ray if the dealership could at least check it over and tell me the cost of repair. A few weeks later Ray called and told me it needed a tuneup from sitting so long and maybe a clutch, and asked me if I would be willing to keep it there a little longer. I agreed A few weeks later I received a call from Ray informing me that my sons Jeep was all fixed and the employees of Danbury Chrysler Dodge had all donated either their time and/or money to pay for the entire cost of repair! Such a generous gift for my son cannot be measured in words. I thank everyone at the dealership for their kindness and generosity, but my greatest thanks go to Clyde the service manager,, Luis the mechanic who donated his time and most of all Evonne, who made it all happen. All of these people and possibly others whom I do not know, will forever be appreciated by my family, and especially my son. Any dealership is the sum of the people they employ, and this dealership in my opinion, is in a class of their own! Thank you so much! More
Two cars purchased. No loyality. Be carefull and look over your papperwork. What they promise will be different from the contracts you sign. You pay high prices for cars and there le Be carefull and look over your papperwork. What they promise will be different from the contracts you sign. You pay high prices for cars and there lease pmts are high to. They wonder why there return customers are low. It's because you realize how bad you got screwed after you left. There body shop does very poor work. The two new cars we picked up were never fully detailed. They also told us they would provide a rental car if work on the new cars had to be done. It's like pulling teeth to get a rental. I feel like we were taken advantage of. More
Lease of 2015 Jeep Wrangler Sport I was very informed going into this experience by reading and doing research on what I wanted to buy. I typically don't do surveys unless I think the I was very informed going into this experience by reading and doing research on what I wanted to buy. I typically don't do surveys unless I think the service warrants it. This was one of the best car buying or leasing experiences I have had! Another dealer that I had bought from before referred me to this dealership, because he doesn't sell Jeep and that it what I wanted. I visited many prior. I felt comfortable and taken care of. Harry Shah was very professional, very informative and fun and easy to work with!! He really cared about our family SUV needs. He took care of everything right away. I knew what I wanted prior to coming in and he didn't waste my time trying to sell me something else. He was thoughtful and understood what my needs were. He listened and provided solid informed information. To help me make a final decision on The Sport. He made the process easy to do! Even helped me pair my phone to the car system. JB and Carlos were also terrific to work with. They genuinely cared about the process. I liked the way Harry took me through the service department and introduced me to everyone there. A complete process! I will refer them for sure and I will be back. This is my third Jeep in 25 years. I've owned Range Rover, Toyota, Nissan, Hummer, VW, Tahoe, Saab, etc.. I am very pleased with my new car and with the painless process. They were outstanding!! Maybe I'll be back for a Grand Cherokee to replace the Tahoe soon. I like the free oil changes. More
Service I took my 2012 Chrysler 200 the check engine light was on after calling me the day I took it in and telling me they did not know what was wrong with i I took my 2012 Chrysler 200 the check engine light was on after calling me the day I took it in and telling me they did not know what was wrong with it that they needed to keep it the extra day, The next day they called me to say my spark plugs were bad and I had to pay 400.00 because it was not covered under the warranty, I immediately and discovered that because my V6 engine wasn't due for spark plugs for another 60,000 miles I questioned Yvonne Scarduzio she was extremely rude, in fact the rudest person working I have ever come in contact with in a retail environment. I then talked to Clive the service I let him know I called Chrysler and they told me the problem is a known issue and its covered under the warranty. When I brought this to Clive's attention he told me until I paid for spark plugs they wound absolutely nit rule any other issues. The very next day I took it to pamby in Ridgefield after the checked my car and discovered the right side cylinder head was bad and its a major repair, they gave me the next available appt the down side was because it was such a big job it took almost 4 days and it cost me 200.00 for a rental. I was so angry I called the owner Bill Sabatini I left 3 messages and he still has yet to return my call. this place is crooked and goes out of their way to screw people and charge them money for stuff they don't need to avoid doing their job the honest way do not go here go to pamby a few extra miles will pay in the end I also spoke with JB who I asked to give me a break down of the warranty and he was very annoyed hung up on me and never returned my call More
Purchased a Dodge 2500 Ram SLT After shopping around in NY NJ CT and PA for the best deal and overall package I selected Danbury Dodge, Ray made it so easy to put the deal together After shopping around in NY NJ CT and PA for the best deal and overall package I selected Danbury Dodge, Ray made it so easy to put the deal together and I was able to afford the better model. I would definitely buy from them again. I had to bring it back a few days later to have the 5th wheel put in and he arranged for enterprise to meet me at the dealership and drop me off. Make sure you ask for Ray when your looking for your next ride More
Mike made the difference Shopped around at different dealerships through NY metro. Mike took tons of time on multiple occasions to work with me through different models and pr Shopped around at different dealerships through NY metro. Mike took tons of time on multiple occasions to work with me through different models and price ranges. He was knowledgeable as anybody, patient, and personable. In the end helped me find the exact SUV I was looking for and found a way to make the price work for me. I could not recommend strongly enough going by to see what he can do for you. The staff at the dealership is friendly, they have tons of inventory, and I look forward to working with the service department at the same location. More
Great sales rep. Luiz Silva I came in just to check new Jeep and left in a new car. Entire process was fast and entire team went above and beyond to make a sales deal. I came in just to check new Jeep and left in a new car. Entire process was fast and entire team went above and beyond to make a sales deal. More
Patience will help determine Went with intentions of driving out with a new vehicle and succeeded after a long, undecided process. Ray Pacheco was patient and helpful in making my Went with intentions of driving out with a new vehicle and succeeded after a long, undecided process. Ray Pacheco was patient and helpful in making my decision. More