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Danbury Chrysler Jeep Dodge Ram FIAT

Danbury, CT

4.9
2,086 Reviews
Thank you for visiting Danbury Chrysler Jeep Dodge! Our mission statement is very simple. We will make every attempt to satisfy 100% of our customers 100% of the time. This includes waiting rooms equipped with wireless internet, loaner cars (when qualified), a fully trained staff and so much more.
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100B Federal Rd

Danbury, CT

06810

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Showing 2,086 reviews

February 21, 2015

Ray Pacheco Thank you jeep for the beautiful 2015 jeep Cherokee limited I just bought. And thank you even more Ray for your kindness, your understanding and comp More

by DanaDane6774
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.B. Bhavsar, Ray Pacheco
Feb 23, 2015 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We are so pleased to hear that you are enjoying your new 2015 Jeep Cherokee. Ray is such a great guy and we are fortunate to have him on our team. Thank you for taking the time to leave us this review. We appreciate your business and hope to work with you again in the future.

February 16, 2015

Great friendly service I had a great buying experience with Ray Pacheco. He leveraged his experience and knowledge throughout the purchasing process. I would recommend wor More

by Gil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Pacheco
Feb 17, 2015 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We appreciate you taking the time to leave us this five star review. Ray is a great guy and definitely knows how to take care of our customers. Thank you for your business and recommendation. We will pass this along to Ray.

February 02, 2015

A Most Generous Gift! Thank you Ray, Evonne, Luis, and Clyde My son bought his 2007 Jeep Compass from Ray Pacheco in May 2013. It was an important purchase, not because it was his first, but because he had been More

by Russell T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Pacheco
Feb 03, 2015 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We really do appreciate you leaving us this review. It was an honor to be able to work with you and your son. We have such amazing members of our community and it truly was so great being able to give back. We are always here to help and please don't hesitate to reach out to us with any vehicle questions that you may have. Your family is in our thoughts and we hope that your son will be behind the wheel of his Jeep in no time.

January 21, 2015

Two cars purchased. No loyality. Be carefull and look over your papperwork. What they promise will be different from the contracts you sign. You pay high prices for cars and there le More

by drs2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roland Millman, Carlos Costa
Jan 21, 2015 -

drs2 responded

I do not trust your team. I purchased two vehicals from you less then two years ago and now your dealership was unwilling to work with us on trading in one of those cars purchased last year. Oh no negative equity was carried over. We find out our car depreciated 8k in less then two years. Since we purchased two cars from you ,You would think your dept. would work better with us. For example the first two cars we got you made your profit margine. This time around you had to cut this margine very little, However you would have made that back in a year when we turned in our other vehical. That would have been 4 cars purchased in less then three years. Look at the hole picture, customer loyaltiy not just the margine on each car sold. This is why we will not go back. Why give you back our lease next year when the payoff is 8k but car is worth much more due to the huge pmts we had been given. I will turn in my lease to another dealer that will work with us on the not so good deals. If not I will buy out my lease. You want to now why many of your clients buy out there leases Cause they realize the pmts are so high and the balace is so low at the end why give the car back to you.

January 04, 2015

Lease of 2015 Jeep Wrangler Sport I was very informed going into this experience by reading and doing research on what I wanted to buy. I typically don't do surveys unless I think the More

by Rowayton Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : J.B. Bhavsar, Carlos Costa
Jan 05, 2015 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for leaving us such a great review. Customer service is a top priority for us. It sounds like Harry took great care of you. We are very lucky to have the staff that we do. We hope that you are loving your new SUV. Our service department looks forward to working with you in the future. We would also be more than happy to assist you with the Grand Cherokee. We appreciate your business.

September 21, 2014

Service I took my 2012 Chrysler 200 the check engine light was on after calling me the day I took it in and telling me they did not know what was wrong with i More

by catrinadarcy.james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : J.B. Bhavsar
July 10, 2014

Purchased a Dodge 2500 Ram SLT After shopping around in NY NJ CT and PA for the best deal and overall package I selected Danbury Dodge, Ray made it so easy to put the deal together More

by oldroadsoftware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Pacheco
Jul 12, 2014 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations on your new truck and thank you for taking the time to let us know about your purchase experience! I will pass on your kind comments to Ray and the rest of the Dodge team. We look forward to serving you again soon. Thank you for your business! With regards, Susan Eway Director of Customer Relations

July 09, 2014

Mike made the difference Shopped around at different dealerships through NY metro. Mike took tons of time on multiple occasions to work with me through different models and pr More

by dpack375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2014 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations on your new vehicle! We're very glad that Mike was able to make the experience of buying it so pleasurable. We look forward to helping you keep it in great shape. Thank you for your business! With regards, Susan Eway Director of Customer Relations

June 30, 2014

Great sales rep. Luiz Silva I came in just to check new Jeep and left in a new car. Entire process was fast and entire team went above and beyond to make a sales deal. More

by tju2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiz Silva
Jun 30, 2014 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations on your new Jeep! We hope you enjoy driving. Thank you for your business! With regards, Susan Eway Director of Customer Relations

May 29, 2014

Patience will help determine Went with intentions of driving out with a new vehicle and succeeded after a long, undecided process. Ray Pacheco was patient and helpful in making my More

by Nikotina64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Pacheco
May 31, 2014 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Congratulations on your new vehicle! We appreciate your taking the time to let us know about your experience. Thank you for your feedback and thank you for your business! With regards, Susan Eway Director of Customer Relations

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