Danbury Chrysler Jeep Dodge Ram FIAT

Quick, efficient & courteous My title says it all. The work -- a recall related to my Dodge's audio system -- was done quickly, efficiently and courteously. Couldn't ask for more My title says it all. The work -- a recall related to my Dodge's audio system -- was done quickly, efficiently and courteously. Couldn't ask for more. More

AMAZING customer service!!! My husband works crazy hours and sent me from dealership to dealersip to look for a specific truck. The other places didnt take me seriously and one s My husband works crazy hours and sent me from dealership to dealersip to look for a specific truck. The other places didnt take me seriously and one sales rep even laughed at me with his boss right in my face. I had given up looking until my husband walked into Danbury Chrysler Jeep Dodge and met RayPacheco. They hit it off right away and Ray ensured him he would do his best to help us find what we needed and at the price we wanted to pay. Ray came through and just a few days later I drove my new car off the lot!!! I am still in disbelief that this actually happened like it did and we will be forever thankful to Ray. We inted to refer as many people as we can to him and look forward to seeing him again soon!!!! Also wanted to give a shout out to Carlos who did all the paperwork, was patient with a few monkey wrenches we threw in anwsered alot of questions and also cared enough to ask me about my daughters allergies and gave us the name of someone that could help her. The Van Steen Family of New Fairfield More

Great service experience I had to have my Jeep tower after transmission failed. All work was warranty work. Eddie took care of me from the moment I needed to be in a rental wh I had to have my Jeep tower after transmission failed. All work was warranty work. Eddie took care of me from the moment I needed to be in a rental which turned into a loaner when the repair exceeded 5 days. He provided regular updates and allowed me to see pictures of the failed part. I feel I had excellent service from Eddie throughout my repair process. Thank you! More

Delivering the impossible to a difficult customer I worked with Harry Shah and JB. I will keep this short and to the point: they delivered what they promised (Dodge Hellcat). Buying a Hellcat is a I worked with Harry Shah and JB. I will keep this short and to the point: they delivered what they promised (Dodge Hellcat). Buying a Hellcat is a frustrating process for any hopeful owner as the car has to be built, there is a wait list, and then there is the delivery time (predicting the delivery date is a dark art). Harry and JB, rather than giving me a hard date would give me possible dates with honest caveats of we really don't know but that is the target date at the moment. It did not arrive at the target date (only a couple of weeks afterwards) and yet I did not feel frustrated or misled as they had managed my expectations all the way through the process. Harry would call me when key issues came up, and if Harry wasn't around JB would jump in on a dime. My knitpicks were that they were learning some aspects of the car with me...but that is to be expected as they had only sold 2 through the dealership prior to mine being delivered. In addition, I found the finance department to be exceptionally low-pressure and straightforward. Their SRT service tech was also outstanding...he races himself and knows his stuff. So, the sales process, the finance dept. and the service dept. were all awesome. Did I miss anything? Strongly recommend. More

2015 Ram 1500 EcoDiesel - first oil change My first visit to the service dept., to have my first oil change on my 2015 Ram 1500. I should say to preface this review, is that, I called the same My first visit to the service dept., to have my first oil change on my 2015 Ram 1500. I should say to preface this review, is that, I called the same day.....and Yvonne was nice enough to squeeze me in, even with a swamped number of service jobs/appointments ahead of me. She was very friendly and happy to serve me....and from a customer's perspective.....that's the best you can ask for. I would highly recommend this dealership! THANK YOU .....YVONNE! THANKS RAY PACHECO for assisting ! More

Purchasing our new Jeep! In purchasing a new vehicle it is imperative to find a salesman who is trustworthy and has your best interests at heart. I would find it extremely di In purchasing a new vehicle it is imperative to find a salesman who is trustworthy and has your best interests at heart. I would find it extremely difficult to work with any one else but Raymond. Meeting our needs was his priority, making a sales was secondary. More

Always a great purchase experience! My wife and I always choose to see RayPacheco when looking for a new vehicle! We refer friends to him all the time too. Ray makes it easy to get exact My wife and I always choose to see RayPacheco when looking for a new vehicle! We refer friends to him all the time too. Ray makes it easy to get exactly what we want! We have never had to settle! We love the Jeep brand and this dealership and guys like Ray make it so easy from sales to service! More

New Ram 1500 purchase Ask for Ray Pacheco.....He's personable, knowledgeable, understanding, inspirational and funny.....he made my visit experience more enjoyable purchasi Ask for Ray Pacheco.....He's personable, knowledgeable, understanding, inspirational and funny.....he made my visit experience more enjoyable purchasing a vehicle. He's the sales guy to see at Danbury Chrysler, Dodge, Jeep and Ram. More

It was good It was a good dealership just wished they had the cash for clunker deal going on would have been a lot better. Also there could have been better deals It was a good dealership just wished they had the cash for clunker deal going on would have been a lot better. Also there could have been better deals as in tire maintenance. More

Great Service Department Very satisfied with the service department. First, they were able to accommodate me for a Saturday on a 2 day notice which was greatly appreciated esp Very satisfied with the service department. First, they were able to accommodate me for a Saturday on a 2 day notice which was greatly appreciated especially in short notice. Made appointment for 1:00pm on a Saturday and I was out the door by 1:45pm. Excellent Service. Thank You for your Professional Service. More