Danbury Chrysler Jeep Dodge Ram FIAT

It was a pleasure doing business with this dealership. Roland Millman/Danbury Jeep made the car buying experience hassle free, to the point, asking what YOU want then pairing you with the right fit. Roland Millman/Danbury Jeep made the car buying experience hassle free, to the point, asking what YOU want then pairing you with the right fit. More

Terrible service This place ,specialy Service center is TERRIBLE,the ppl there so rude so unprofessional sarcastic employees at the service center ,if I was a boost in This place ,specialy Service center is TERRIBLE,the ppl there so rude so unprofessional sarcastic employees at the service center ,if I was a boost in will click the refresh bottom and fire and hired. You go on and they will not acknowledge you till yu actually ask.. you are invisible. My car after being there came bck home , got overheated I the middle of the night and when we look was missing the cooling cap. THANK YOU!for so in responsible,then they cover up the mess at the place calling me basically a lyar an that was hallucinating that the cap was there when the car arrived, and there was nothing wrong with the car. Obviously if there's nothing going wrong with the car I wouldn't not take in it in.AND THE EN AFTER 2 DAY THEY DIDN'T EVEN WANT TO GIVE ME any paper wrk. obviously something was cooking in there. . More

2014 RAM Brake Job The mileage on my 2013 RAM had reached 47000 miles and I was concerned about the brake wear so I contacted the dealer to evaluate the condition of the The mileage on my 2013 RAM had reached 47000 miles and I was concerned about the brake wear so I contacted the dealer to evaluate the condition of the brakes. An appointment was made and the truck dropped off. The analysis reveled that brake pads were significantly worn and the rotors were "rusted". Being a person familiar with replacing brakes, there was no mention of perhaps resurfacing the rotors rather than replacement. I authorized the replacement of the pads and rotors. The work was completed relatively quickly. I was a little surprised that they also replaced all the brake fluid, I didn't authorize that. I am satisfied with the job and the truck has retained like-new braking ability. As a retired person though I may consider replacing my brakes myself the next time it"s needed due to the high cost and possibly not a need to replace the rotors. More

Incompetent at best Thankfully these folks don't build the vehicles they sell. The experience here is unacceptable as the simple task of transferring plates from one car Thankfully these folks don't build the vehicles they sell. The experience here is unacceptable as the simple task of transferring plates from one car to another by people who do this for a living can be so messed up. The dealer was called 18 days after purchase about where the DMV papers were and nothing had been done yet. The employee was rude besides being incompetent. The wrong state was payed the sales tax and the DMV now wants 160.00 for a fine imposed due to the time lapsed before any transfer took place. When the transfer finally did come through we found that the jeep didn't even have brackets or hardware to mount the plates. The General Manager JB was called and informed , not only did he refuse to take ownership for the mistakes made, he never sent the missing parts to mount plates. The salesman John obviously is too busy to return calls and the general feeling received from all is AFTER THE SALE YOU DON'T MATTER!!!! Thanks to the Danbury team for the lesson that cheaper is not better!!!! More

Friendly and professional customer service I've never felt so at ease at a car dealership. Matt Almeida, the salesman, listened and responded to my needs without making me feel that his only i I've never felt so at ease at a car dealership. Matt Almeida, the salesman, listened and responded to my needs without making me feel that his only interest was making the sale, unlike other dealerships. He explained the vehicle and the different packages knowledgeably in a friendly non-pushy manner. Carlos, the financing person also put me at ease. I give them both a 10 out of 10 in customer service. Really nice guys. More

Excellent Service Experience I had an excellent experience as I always do when I bring my vehicle for service. If so me one is busy, someone else always steps in to assist. Alsw I had an excellent experience as I always do when I bring my vehicle for service. If so me one is busy, someone else always steps in to assist. Alsways freindly, address me by name. It is always a pleasant experience. More

Good Service I have only used this dealer for service and it has always been exceptional. The prices are reasonable and the quality of service was great. My last I have only used this dealer for service and it has always been exceptional. The prices are reasonable and the quality of service was great. My last service didn't go as smoothly as usual. I had to wait 2 extra hours to pick up my vehicle, there was a price discrepancy and I noticed one of the lug nuts on the wheel they just rotated was only hand tightened. I found this very disappointing providing they had my trust. I emailed the service director with my concerns and he immediately apologized and gave me a voucher for future service. This does not excuse the issues I had but at least he acknowledged them and attempted to rectify the situation. I will give them a second chance by using them in the future. More

Roland Millman created the best car buying experience ever All the staff was motivated, expert, and enjoying their jobs....which made my experience enjoyable as well. We talked with several other dealerships All the staff was motivated, expert, and enjoying their jobs....which made my experience enjoyable as well. We talked with several other dealerships and no one else could accommodate our vehicle search requirements. Danbury made it work. More

Truck review Finding a car by using the website search was easy. Our transaction took place over the phone, email and text. I didn't even drive the truck. Came Finding a car by using the website search was easy. Our transaction took place over the phone, email and text. I didn't even drive the truck. Came to the dealership to sign for the truck and pick it up. More

Manny, our salesman was fantastic. Great dealership. Wonderful staff. We were met immediately and shown trucks that were ready to go on a lease for the Dodge Ram Quad. We ended up Great dealership. Wonderful staff. We were met immediately and shown trucks that were ready to go on a lease for the Dodge Ram Quad. We ended up with a black on black model that was a little more than wanted to spend, however, my husband and I love it. More