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Danbury Chrysler Jeep Dodge Ram FIAT

Danbury, CT

4.9
2,088 Reviews
Thank you for visiting Danbury Chrysler Jeep Dodge! Our mission statement is very simple. We will make every attempt to satisfy 100% of our customers 100% of the time. This includes waiting rooms equipped with wireless internet, loaner cars (when qualified), a fully trained staff and so much more.
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100B Federal Rd

Danbury, CT

06810

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Showing 2,088 reviews

April 18, 2019

Great Service at Danbury for my FIAT! I would not trust anyone else to perform service on my new 124 Fiat Spider. Danbury Chrysler Jeep Dodge Ram FIAT have the knowledge and tools to fix More

by 124 Fiat Spider 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shaw
Apr 19, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

It always a pleasure to see you. Thank you for the 5 stars and for servicing with us.

April 17, 2019

Not very honest Bought a used truck from them, truck had some body damage and was told they had a body shop and it would be repaired to new condition. They did a poor More

by Badassfx4
Recommend Dealer
No
Employees Worked With
Carlos Costa, Brion Geter, Mike McBride
Apr 25, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for bringing this to our attention. We are very sorry that we mishandled this situation. The owner will be meeting with all involved to discuss your feedback and to make the necessary changes. If we can assist you further, please let us know at CustomerService@DanburyAuto.com.

April 16, 2019

Superb personalized service Service representative, Sal, was absolutely superb in accommodating me with unparalleled personalized attention during a recent service visit . Sal a More

by Paul, Linda & Lauren G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi Jr.
Apr 17, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for servicing with us and for the 5 stars!

April 13, 2019

Recall Done in a timely manner, service advisor was very helpful. I was sent a text message when the vehicle was ready for pickup. I would recommend this ser More

by Charles 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Scarduzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for servicing with us and for the 5 stars!

April 09, 2019

oil change My son bought a jeep 2 years ago at a different dealer and couldn't believe I get free oil changes more than 3! In and out so fast with no appointmen More

by maggy60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gallo
Apr 10, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for servicing with us and for the 5 star review!

April 07, 2019

Looks like I found an honest Jeep service center I have brought my jeep to 3 other jeep service centers, all crooks. Looks like this is an honest center..I hope they stay that way More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi Jr.
Apr 08, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for servicing with us and for the 5 stars!

April 05, 2019

Shady practice Purchased a 1500 Ram with lending though the dealership. The dealership doesn’t explain/tell the customer that your credit will or could be ran though More

by Kstack1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Costa, Vinny Guilfoil
Apr 08, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We're sorry if their was a misunderstanding of the financing process. Vinny was wrong if he mentioned any one bank. We run a general credit check that includes a number of financial institutions as that is the best way to find the lowest available finance rate. While there may have been a promotion with Ally, we sometimes will find a lower rate with another lender or, sometimes, a customer may not qualify for the promotion. This is, generally, the standard way that finance is arranged in the automotive business. When you sign the credit application you are authorizing that your information may be shared for this purpose. It is not meant to be deceptive in any way.

Apr 09, 2019 -

Kstack1983 responded

The way Vinny explained it, the loan was for Ally due to the promotion running. We would have gone with our credit credit if I would have known what was really going on. I don’t even believe I got the credit Ally was promoting. It was “built” into the price but when I said I would go with my credit union he said they would take the credit away and add to the sales price. Getting letters in the mail saying you didn’t get approved for a loan months later and not knowing this was done is unacceptable.

April 04, 2019

Oil change Just got my oil change done at this dealer. Very smooth process. No appointment is necessary for simple oil change. I came in early, waited about More

by Solo2019
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi Jr.
Apr 05, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for servicing with us and for the 5 star review!

March 23, 2019

Reliable and friendly customer service I’ve bought my last 3 cars at Danbury Jeep and have all service done at this location because of their reliability, there fast and efficient schedulin More

by Lpduin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Scarduzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Costa, Victoria Kozar, Tom Shaw
Mar 25, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

It's always a pleasure to see you. Thank you for the 5 stars!

March 21, 2019

Service 2016 Fiat 500X Service consultant Sal very knowledgeable. He kept me informed on what was going on with my vehicle and let me know what was done and what I had to d More

by Jamespgapro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Sinardi Jr.
Mar 22, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for servicing with us and for the 5 stars!

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