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Danbury Chrysler Jeep Dodge Ram FIAT

Danbury, CT

4.9
2,182 Reviews
Thank you for visiting Danbury Chrysler Jeep Dodge! Our mission statement is very simple. We will make every attempt to satisfy 100% of our customers 100% of the time. This includes waiting rooms equipped with wireless internet, loaner cars (when qualified), a fully trained staff and so much more.
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100B Federal Rd

Danbury, CT

06810

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Showing 2,182 reviews

October 21, 2019

Jesse Bartko is why we didn't leave I hate car shopping ! My daughter came a few days ago and had a terrible experience with a different salesman. I came with her thinking I was going t More

by Carriemarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bartko
Oct 22, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thanks for the 5 star review, Carrie!

October 20, 2019

Great service, great price Great attentive service by Wynstine Williams. Appreciated his help in getting me the Jeep I wanted. Hope to use Wynstine again for future car purcha More

by Mark H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wynstine Williams
Oct 21, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thanks for the 5 star review, Mark!

October 20, 2019

Great dealership! I had a great experience at this dealership and, in particular, with the salesman that helped me. Wynstine was attentive and knowledgeable, and found More

by mbyron2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Costa, Wynstine Williams
Oct 21, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thanks for the 5 star review, of your time with Wynstine!

October 19, 2019

Great service Doug Sherman was great. Got me the car I wanted in the price range I needed. Couldn’t have gone smoother!would come tonJeep again More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Costa, Douglas Sherman
Oct 21, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thanks, Erin, for you 5 star review!

October 18, 2019

Doug Sherman - the only way to go. I had visited multiple dealerships looking for the best inventory and for the best prices - but once again ended up back at Danbury Dodge. I've now le More

by Cory Neumann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Sherman
Oct 21, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thanks for the 5 star review, Cory!

October 16, 2019

Great customer service My transaction went well Harry's customer service is excellent. I gave the dealership 3 stars because who ever detailed my car did a xxxxty job ( my s More

by keishaklu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Costa
Oct 16, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thanks for the great feedback! Harry has been a valued member of the team for a long time. We're glad he was able to take care of the situation quickly for you. We'll pass on your comments to the detail manager so he can follow up with his team. We apologize that the job wasn't done right the first time. Enjoy the new car and thank you for your business!

October 16, 2019

2017 Hyundai Tuscon I had the pleasure of working with Nick Houle from Danbury Auto. I had emailed the dealership with interest in this specific car and I promptly receiv More

by Sue Carrizzo Gould
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Houle, Carlos Costa
Oct 16, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thanks for the 5 star review of your time with Nick!

October 16, 2019

The service dept. Is second to none! Every time I bring my car in for an oil change I am greeted with kind and professional employees who are obviously concerned about the customer. I hav More

by Catherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Scarduzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Tavares
Oct 16, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thanks for the 5 star review!

October 16, 2019

Recall handled quickly Not a fan of this dealership as I have a early 2015 Jeep renegade that is a lemon and they knew it but refused to do anything about it. I don’t go to More

by Tkopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Shaw
Oct 16, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

We're sorry that you're unhappy with the Renegade. I looked in our systems, but was unable to find a sale under this name so I'm not sure what exactly was wrong with it, but any recurring issues should be addressed with Jeep customer service if you feel the vehicle is a, "lemon." As the manufacturer, Jeep covers all warranty issues. We're glad we were able to take care of the recall for you, and were happy to do so,, but, for future reference, you can have recalls completed at any certified Jeep dealer if you would prefer to not come here. If we can assist you with any paperwork if you apply to Jeep, please let us know.

Oct 16, 2019 -

Tkopp responded

William Kopp, Long history. Major electrical issues, replaced multiple modules, switches, amplifier, alternator and transmission. It was flashed so much it has brain damage! Told Clyde DeGray it was a lemon and he did nothing. Avoided my calls and emails. Told me to call Chrysler myself to see if they will extend that warranty, which they would not. I was in a rental car for a total of 16 weeks in 3 1/2 years before my warranty ran out. That’s excessive for a new car by any standard. I thought your mechanics were so awesome....how come they never truly figured out the issues, just groped around until it seemed fixed only to have the issue pop up again in a few weeks? Still have electrical issues with random things and with transmission. Needs a “flash” i suppose. Finally gave up and resigned myself to I made a bad decision for buying a new platform vehicle but worse decision for going to Danbury Jeep because they don’t stand behind their product or their customers.

Oct 16, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

I'm sorry to hear this. Unfortunately, Jeep has sole discretion when it comes to extending warranties or vehicle replacement. The dealership is not able to provide warranty coverage ourselves. I did look over the file and Clyde did make every effort to enforce your claims. We apologize that it wasn't enough to sway Jeep to assist further.

October 16, 2019

Outstanding salesman Harry Shah provided outstanding service assisting us in the purchase of a new Ram 3500, and offering a great value for our trade-in. A one man show, More

by RPOC Mgmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thanks for the 5 star review!

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