Dana Ford Lincoln - Service Center

Peter Cea is very professional and provides EXCELLENT service! He goes out of his way to ensure that you are accomodated. I would defintely recommend seeing Peter when bringing your car in for service! service! He goes out of his way to ensure that you are accomodated. I would defintely recommend seeing Peter when bringing your car in for service! More

Rich Durgin was extremely helpful and made my experience at Ford very smooth. I arrived at Ford feeling stressed and left there feeling calm and relaxed. at Ford very smooth. I arrived at Ford feeling stressed and left there feeling calm and relaxed. More

I have gone to many Dealerships over the years but this last one was the best I have ever experienced. Joe is right on top of everything from the initial contact to all the follow up calls to keep me infor last one was the best I have ever experienced. Joe is right on top of everything from the initial contact to all the follow up calls to keep me informed of the progress of my repair. He has even arranged to bring me back home and pick me up when the service is done. He is very knowledgable, polite, friendly and has always done right for me. Great service!! Thanks. More

Came in to have my rear climate control checked out on a brand new vehicle. I was put off a little that I had to come so soon with any problems. But it was a minor one that did not trigger any other probl brand new vehicle. I was put off a little that I had to come so soon with any problems. But it was a minor one that did not trigger any other problems. I ended up staying until the service was done and all in all not a bad experience. The service staff was great. Joe followed up every so often with a status of the work. I like that. No need to keep asking what's going on. He was courteous and professional. From this single experience, I would go back for any other issues and would recommend Dana Motors to others. More

I was very uncertain whether I was to return here after a I was very uncertain whether I was to return here after a previous visit, but I'm glad I did. The wait was not long, everything was explained to my I was very uncertain whether I was to return here after a previous visit, but I'm glad I did. The wait was not long, everything was explained to my satisfaction,even what possibly to expect at my next visit. Thank You Joe Dunn for your professionalism and courtesy. Dana Ford will continue to Service my Ford. More

Joe Dunn was very courtious and efficient and my work on the car was completed in a very timely manner. Joe was very professional and friendly. I would highly recommend this dealership to my friends a the car was completed in a very timely manner. Joe was very professional and friendly. I would highly recommend this dealership to my friends and family. More

My recent experience with the Dana service department was exceptional. I had a small problem with a light on my new truck and Joe Dunn took care of me right away, again! He is always the hardest working empl exceptional. I had a small problem with a light on my new truck and Joe Dunn took care of me right away, again! He is always the hardest working employee in the service department and always making sure that you (the customer) is being treated well and your problem is being handled. If you are in the service dept at Dana make sure you deal with Joe Dunn. More

The service team is very respectful & courteous. They did everything they could to repair my truck in a timely manner. When a problem came up, they tried their best to rectify the situation & in th They did everything they could to repair my truck in a timely manner. When a problem came up, they tried their best to rectify the situation & in the end pulled through. I will definitely be recommending Dana Lincoln Mercury in the future. And if I need any further repairs on my vehicles, I will return. Thank you. More

I came in for an oil change and inspection. After spending about 20 minutes with Steve, he had me in a new truck. In the 14 years that I've owned Ford vehicles (from a different dealer), this was th spending about 20 minutes with Steve, he had me in a new truck. In the 14 years that I've owned Ford vehicles (from a different dealer), this was the first time it was enjoyable. They were very pleasant, helpful, friendly, and went above and beyond what I would have ever imagined. I would highly recommend Dana to anyone looking for a new vehicle. Keep up the great work. More

everyone was excellent very friendly and helpfuland the new service manger was very friendly and he is doing a good job taking care of every thing new service manger was very friendly and he is doing a good job taking care of every thing More