Dana Ford Lincoln - Service Center
Staten Island, NY
Hours
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
2,357 Reviews of Dana Ford Lincoln - Service Center
service/sales both service and sales top shelf, great new dealership, same great people, bought 3 cars from Shaunna Boreham. Charles Puhan, super service man. thank both service and sales top shelf, great new dealership, same great people, bought 3 cars from Shaunna Boreham. Charles Puhan, super service man. thank you More
oil change and inspection As I arrived at Dana Motors this morning I was greeted with a smile from Ms. Maureen Tucci and the will to service my every need.She notified the sta As I arrived at Dana Motors this morning I was greeted with a smile from Ms. Maureen Tucci and the will to service my every need.She notified the staff to take my car, explained to them what i needed and then proceeded to give me a tour of their new facility. she explained while I wait I could help myself to the many ammenities they had.Before I could finish my coffee Ms. Tucci came for me in the showroom and informed me my vehicle was ready.It's always a pleasure to do business with such a professinal staff. Thank you Maureen for being you! . More
maureen's great service maureen tucci was excellant very friendly and attentive to my needs and kept me update on the progress of my car. dana she's a keeper and a credit to maureen tucci was excellant very friendly and attentive to my needs and kept me update on the progress of my car. dana she's a keeper and a credit to your dealership. can't say enough about her except terrific!!!!!! More
Excellent Service Advisor I needed an inspection, oil change, and to have my front brakes checked. I came in on a Saturday morning without an appointment and was expecting to e I needed an inspection, oil change, and to have my front brakes checked. I came in on a Saturday morning without an appointment and was expecting to either be turned away, stuck there all day, or told to leave the car overnight. Instead, I was greeted by a very knowledgeable service advisor who made sure all of my concerns were addressed. Maureen made sure that my car got into the shop as soon as possible. She showed me to the very nicely furnished lounge and set me up with a complimentary cup of coffee. She came to the lounge to give me an update on the car and let me know when I was almost completed with service. My car was returned to me freshly washed and dried. I look forward to working with Maureen and Dana Motors for all of my future service needs. More
Regular service Had a great service experience at The New Dana Lincoln. Just an oil and filter thing. New building is awesome, people were friendly. Thanks to Maureen Had a great service experience at The New Dana Lincoln. Just an oil and filter thing. New building is awesome, people were friendly. Thanks to Maureen for getting me familiar with that Sync thing, I got it! More
Running board replacement. Joe C I would like to thank Chuck from Dana Ford for the courtesy and respect he displayed when handling the service on my Navigator. Chuck immediately came I would like to thank Chuck from Dana Ford for the courtesy and respect he displayed when handling the service on my Navigator. Chuck immediately came out of the office, asked how he could help, called a mechanic to detect the problem with my Navigator and then kept me updated as to the progress of the work. He offered me a loaner car and informed of other options as a Leasee that I was not taking advantage of at the time. Great guy would highly recommend to all my friends More
Went in for service and Martin & Jessica were great. Very helpful an very nice to deal with Jessica took care of my issue ASAP. My service experience at Dana ford was very quick and easy. Thank yo Very helpful an very nice to deal with Jessica took care of my issue ASAP. My service experience at Dana ford was very quick and easy. Thank you Jessica for all your help. More
Excellent Service!!! My husband and I own a Ford and a Lincoln and we would never buy any other car. Dealing with Dana Lincoln is a pleasure! From the Sales to the Servic My husband and I own a Ford and a Lincoln and we would never buy any other car. Dealing with Dana Lincoln is a pleasure! From the Sales to the Service Department. We are so thankful that someone like Jessica Albright works in Service. We don't know what we would do without her. She is so accommodating not matter what the situation. Everything just gets done and she finds a way no matter what to make us happy. You really don't mind bringing your car in for service. More
oil change and recall Recently took my vehicle in for an oil change , and was told about a recall that it had to be checked for by the service rep. Within a few min. I was Recently took my vehicle in for an oil change , and was told about a recall that it had to be checked for by the service rep. Within a few min. I was told that my vehicle need the recall work done because the car was unsafe to drive, The service rep. Maureen Tucci, set me up with a loaner car Lincoln mks , the same as my vehicle, and off I went. She told me that it may take a few days for the part to come in, and she would call me and update me. As it turned out the vehicle was ready early, she called me right away to let me know. I told her that I would pick it up early the next morning, I arrived at 7am , she explained all of the work that was done the paperwork was ready and the car was washed. Maureen is a very pleasant, and knowledgeable person and is a pleasure to work with. More
Excellent customer service!! Bought my Focus in for a repair and was taken care right away. Jeff Pikarsky in service provided great customer service, and got me out quick. Bought my Focus in for a repair and was taken care right away. Jeff Pikarsky in service provided great customer service, and got me out quick. More