Dana Ford Lincoln - Service Center

Repair on my wife's MKZ Did not have an appt to have some issues fixed with my wifes MKZ. Dealer got me in that day and ordered parts for the vehicle. Dealer told me the pa Did not have an appt to have some issues fixed with my wifes MKZ. Dealer got me in that day and ordered parts for the vehicle. Dealer told me the parts would have to be ordered and vehicle will need to be dropped off...so I dropped off vehicle, they gave me a free Lincoln loaner, and my car was fixed in a few days. Very easy transaction and excellent communication from my service specialist...thank you!! More

Best service experience Went here for the first time and Alex treated me like a long time loyal customer. She got me in and out in an hour. One of the best service experience Went here for the first time and Alex treated me like a long time loyal customer. She got me in and out in an hour. One of the best service experience ever More

Service on my Ford Escape I had my car serviced today for some recall items. I wanted to say that the service was wonderful and that my experience was all good. Alexsandra Vela I had my car serviced today for some recall items. I wanted to say that the service was wonderful and that my experience was all good. Alexsandra Velasquez was a real pleasure to work with, she was courteious, professional, and very knowledgeable. I definitely will be going to Dana to service car again. Keep up the great work Alexsandra and thanks again for all your help. What apleasure. More

a truly pleasant experience I recently took my Lincoln MKX to Dana few a minor service issue. My Service Advisor, Maureen was as helpful, friendly and professional as anyone coul I recently took my Lincoln MKX to Dana few a minor service issue. My Service Advisor, Maureen was as helpful, friendly and professional as anyone could expect. She brought me to a spacious, comfortable place where I could wait. She the took care of my situation, had the car washed and got me out of there in no time. Words cannot express how surprised and pleased I was by this experience. More

best ever! This was the nicest service experience I've EVER seen had! From the time I pulled up, (NO LINE!!) someone came to greet me, they gave me a ride to wo This was the nicest service experience I've EVER seen had! From the time I pulled up, (NO LINE!!) someone came to greet me, they gave me a ride to work and picked me up to retrieve my car when it was ready. I actually felt like a person not just a "job number". Everyone was nice and they even washed my car! I'm actually looking forward to my next scheduled maintenance. More

I'm Coming Back Martin Franklin took care of my concerns and car issues with incredible professionalism, kindness, and moved expeditiously to get me on the road again Martin Franklin took care of my concerns and car issues with incredible professionalism, kindness, and moved expeditiously to get me on the road again. I also appreciate the workers (Jessica & Jeff) that were under his leadership that handled my invoice who exemplified particular care for my car needs. More

Great Made me feel juss like i was home very respectfull fast she was juss a perfect overall no problems at all shes great person to deal wit understand her Made me feel juss like i was home very respectfull fast she was juss a perfect overall no problems at all shes great person to deal wit understand her job and gets the job done More

Excellent service Jeffrey Pikarslay helped me get service for my 2013 Ford Explorer after I had a frustrating blow out on the NJ turnpike. Jeff made this frustrating d Jeffrey Pikarslay helped me get service for my 2013 Ford Explorer after I had a frustrating blow out on the NJ turnpike. Jeff made this frustrating day pleasant with his excellent service. He coordinated the GE fleet service seamlessly and was even kind enough to get me a ride home. Due to his professionalism I will be loyal to this dealership. More

Great and friendly service. Great and friendly service, have to say, one of the most delightful car servicing ever experienced. Hands down, a must if interested in owning a Linco Great and friendly service, have to say, one of the most delightful car servicing ever experienced. Hands down, a must if interested in owning a Lincoln. More

Good experience Jessica was very helpful, friendly and knowledgeable and made my visit to the dealership a good experience. She answered all my questions quickly Jessica was very helpful, friendly and knowledgeable and made my visit to the dealership a good experience. She answered all my questions quickly and was very knowledgeable of the vehicle. More