Dana Ford Lincoln - Service Center
Staten Island, NY
Hours
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
2,359 Reviews of Dana Ford Lincoln - Service Center
Excellent Customer Service Service Advisor Jeff Pikarsky is great to deal with and always demonstrates excellent customer service every time I have my car serviced at Dana Ford. Service Advisor Jeff Pikarsky is great to deal with and always demonstrates excellent customer service every time I have my car serviced at Dana Ford. He makes the experience a pleasurable one. More
Dana Lincoln service Knowing Maureen Tucci is there,and knowing she always has our safety,comfort and convenience as her highest priorities,makes buying at Dana an automat Knowing Maureen Tucci is there,and knowing she always has our safety,comfort and convenience as her highest priorities,makes buying at Dana an automatic,easy decision.A great service department means everything. Our current Lincoln is another in a long series of either purchases or leases from Dana,and we wouldn't think of using any other dealership or driving any other brand. Peace of mind is critical,and Dana Lincoln and Maureen provide that. Judy and Dan S. More
"The Best Service" Great experience as always with Dana ford. Presently own three Fords that I purchased from them. Besides the best prices, the service is by far the Great experience as always with Dana ford. Presently own three Fords that I purchased from them. Besides the best prices, the service is by far the best.. I had a small problem with my edge last week. My appointment was for today. Within three hours car was finished , washed and ready to go.... Thanks Again, Jamie liga for all of your help. More
Outsanding I was in on Dec 26th for the works and to just make sure my brakes were ok (I wasn't have any issues with them). Alexsandra greeted me with a big smil I was in on Dec 26th for the works and to just make sure my brakes were ok (I wasn't have any issues with them). Alexsandra greeted me with a big smile and a cherry can do attitude. She took my information and showed me were I could wait while my car was being serviced. Alexsandra informed me that the service tech was recommending new tires for my vehicle, took me to my vehicle to explain and show me how low the tread was. I gave her the ok for 4 tires and she offered me complementary ride home. She called and let me know when the tires came in and also when my vehicle was finished. It was a fantastic experience dealing with Alexsandra and I will recommend her and Dana motors to all my family and friends. She is a great credit to Dana Motors. . More
Great experience & Customer Service Matthew Azriel is very personable, and he was the best service writer that I've ever dealt with. He was very caring and considerate of the length of Matthew Azriel is very personable, and he was the best service writer that I've ever dealt with. He was very caring and considerate of the length of time that I needed the vehicle to be finished in service. More
wonderful It was a great experience overall and he was very hard working and all my needs were met. The guy charles Puhan was very friendly and great at what he It was a great experience overall and he was very hard working and all my needs were met. The guy charles Puhan was very friendly and great at what he does. More
Quality Auto & Customer Service i went in to have a tire looked at that i had to keep adding air to. i was greeted by Matt Azriel in service and was immediately greeted with a friend i went in to have a tire looked at that i had to keep adding air to. i was greeted by Matt Azriel in service and was immediately greeted with a friendly attitude. Matt made me feel welcome and was very informative. i told Matt that i had purchased a tire care plan with the car. My vehicle was looked at by Steve Walla. I was told i had a nail in my tire and it wouldnt be a good idea to get it repaired because it was a safety hazard. Matt had my tire covered and my car out promptly. Great service all around. Great waiting area and great coffee too!! More
2013 f-250 Mirror did not work right as it is full power,my service advisor Matt Riccardone, and his immediate supervisor Elliot lamboy, did everything in their Mirror did not work right as it is full power,my service advisor Matt Riccardone, and his immediate supervisor Elliot lamboy, did everything in their power to make everything right on my truck. I am very happy to have built a relationship with these 2 gentlemen, and the entire Dana team, I applaud all of you and thank you so very much More
awesome experience very helpful and knowledgeable. great experience! kept me informed on when my car would be ready. also kept me uptodate on the steps they were taking very helpful and knowledgeable. great experience! kept me informed on when my car would be ready. also kept me uptodate on the steps they were taking to do the work. More
Excellent customer service. Finally, dana got it right!! Prior to the new building opening the old Dana was a miserable place to get your car serviced. Now going to service i's a Finally, dana got it right!! Prior to the new building opening the old Dana was a miserable place to get your car serviced. Now going to service i's a breeze. They have experienced, well mannered employees now working for them, who honestly care about their customers. They are extremely friendly, good hearted and will try their best to better assist you. More