Dana Ford Lincoln - Service Center

The service needed was handled as requested. I went to Dana on or about 1st week of feb for reattachment of trim to right fender . Part was ordered and next day I came back part was attached and I went to Dana on or about 1st week of feb for reattachment of trim to right fender . Part was ordered and next day I came back part was attached and my vehilcle was washed. My serviceadviser was Jamie Liga and he was very helpful, he envited me to comback at a latter date for a complete car wash inside and out. On March 12, 2015 I came to Dana and spoke to Jamie Liga and advised him I needed my 2014 Ford Escape inspected without hesitation he brough car right in I told him I needed to be out within 25min, the vehicle was inspected and I was offered a car wash which I declined I had to be on th road. I have owned a lot of cars in my time and no dealer has ever offered anything. MY wife is the owner of this vehicle and she just loves it. John Sellenthin 3.15.2015 More

Late Service Request When I entered the service area it was at the end of the work day. I was unable to drive into Dana at an earlier time. I was worried about being infor When I entered the service area it was at the end of the work day. I was unable to drive into Dana at an earlier time. I was worried about being informed that my car couldn't be serviced. I spoke to Service Advisor Jamie Liga and he put me at ease. He looked at my vehicle and quickly filled out the paperwork. He said, "No need to worry, we can take care of the servicing for you". I received my vehicle serviced and washed in record time. I have recommended Dana Ford, Dana's Service Department and Advisors to everyone that I know. Thanks again Mr. Jamie Liga Service Advisor. More

No wonder Dana Ford IS #1 If I was asked to describe my experience ( at Dana Ford) and Jeff in one word, it would without a doubt be either AWSOME!!!!! or AMAZING!!!! If I was asked to describe my experience ( at Dana Ford) and Jeff in one word, it would without a doubt be either AWSOME!!!!! or AMAZING!!!! More

Brake issues resolved During an oil change and overall inspection I mentioned a noise I heard from the driver side front tire. The certified mechanic mentioned several thin During an oil change and overall inspection I mentioned a noise I heard from the driver side front tire. The certified mechanic mentioned several things it could have been and conducted an in depth inspection. It was found my brake pads were almost gone, my rotors were shot, and hub assembly was shot. They even asked me to look at it, no back alley antics here, I couldn't believe I was even able to stop on the way to the service center. After the change out drove like a totally new truck. Service reps were extremely courteous, as they have been since the service dept. cleaned house. Awesome service, feels like I'm at my friends garage. More

Very Happy!!!!!!!!!!!! Jamie helped with my service ,great job ,timely manner would recommend highly,Very concerned about my issue..Thank you Jamie see you next week cant wa Jamie helped with my service ,great job ,timely manner would recommend highly,Very concerned about my issue..Thank you Jamie see you next week cant wait............. More

EXCELLENT Service_Jeff Pikarsky Jeff Pikarsky's customer service was excellent, which influenced the overall experience to be GREAT!! Proper expectations were set and met, considerin Jeff Pikarsky's customer service was excellent, which influenced the overall experience to be GREAT!! Proper expectations were set and met, considering my vehicle was kept for a few days. Thanks, Jeff!! More

Great Service Today I went to Dana Ford Lincoln Dealer for a recall, I just want to compliment Jamie Liga and his team for the great service, I recommend this Dea Today I went to Dana Ford Lincoln Dealer for a recall, I just want to compliment Jamie Liga and his team for the great service, I recommend this Dealer to everyone; they have fast service and great people working there. They gave me a car as a courtesy wile they were fixing mine. I am really satisfied with their service. More

Less time more satisfaction Thanks to Martin Franklin and Maureen Tucci for their every time help in regarding any issue with my Lincoln MKT 2014 Model . As I use this car as my Thanks to Martin Franklin and Maureen Tucci for their every time help in regarding any issue with my Lincoln MKT 2014 Model . As I use this car as my source of earning by driving in Limo business. I have to drive my car between 125 miles to 175 mile a day, And in the view of this daily mileage of this high I have to keep my car fully in order. Although this is true that workshop technicians perform the repair work, but every time Martin Franklin and Maureen Tucci make sure that the work is done according to my satisfaction or not, they personally check my car to make sure that work is done as per work order request and up to my satisfaction. By making sure this personal check up then they deliver the keys to me. Thanks Martin Franklin and Maureen Tucci . More

Service Center I had problems with my car. Jamie Liga (service Advisor) took care of me and I am VERY satisfied. always called when he said he was, gave me updates, I had problems with my car. Jamie Liga (service Advisor) took care of me and I am VERY satisfied. always called when he said he was, gave me updates, price quotes. Cant thank him enough. More

Exceptional from start to finish. Chuck Puhan was the best. My experience was exceptional. I have never in 50 years been serviced in such a professional manner as I was by Chuck Puhan. I cannot say enough abo My experience was exceptional. I have never in 50 years been serviced in such a professional manner as I was by Chuck Puhan. I cannot say enough about the experience. More