Dana Ford Lincoln - Service Center
Staten Island, NY
Hours
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
2,454 Reviews of Dana Ford Lincoln - Service Center
Staff is very efficient and courteous! I dropped my vehicle off at 10 and rep called me within 2 hours to tell me car was done. vehicle off at 10 and rep called me within 2 hours to tell me car was done. More
Hi ! Another excellent customer service experience at Dana Ford. Thank you Harley , Has and the entire customer service team for resolving issues efficiently and amazing customer service as always Dana Ford. Thank you Harley , Has and the entire customer service team for resolving issues efficiently and amazing customer service as always More
Had car for 17 days was told it needed a part on order Had car for 17 days was told it needed a part on order after 17 days a manager call said it just needed seals. Nuts Had car for 17 days was told it needed a part on order after 17 days a manager call said it just needed seals. Nuts More
Always great service and great staff! Stress free! Always feel confident in the service my vehicle has received. Everyone is a pleasure to work with, from making the appointment to rolling out of the service feel confident in the service my vehicle has received. Everyone is a pleasure to work with, from making the appointment to rolling out of the service area! More
HorribleLiarsThievesCon Horrible Liars Thieves Con Artists Disrespectful Incompetent Dishonest Unreliable Scammers Unprofessional Lazy Dana Lincoln will gladly a Horrible Liars Thieves Con Artists Disrespectful Incompetent Dishonest Unreliable Scammers Unprofessional Lazy Dana Lincoln will gladly accept your car for repairs, however they keep your car for months without fixing the problem. It can take weeks to get a service appointment. There are never "loaner" cars available Employees will always tell you" I wish I could help you" Employees say "this is not my area" Craigslist offers better service . The reason I did not check any person in particular is because they do not deserve a star. STAY AWAY FROM DANA LINCOLN More
Car took a very long time to repair. Originally there was no loaner available until I called back and ask. 2 tires and rims had to be replaced. After getting the car back there was a loud humming from the wh no loaner available until I called back and ask. 2 tires and rims had to be replaced. After getting the car back there was a loud humming from the wheel. Called back and Dana said they can see it 8/4 (one month wait). I took the car to my local mechanic and it was the bearings, which I though Dana would have found when they replace 2 rims and tires due to a large pothole I hit. The rep Has was very good, just that I am done with Dana going forward. This is not my first time having a problem. More
Excellent Service.. Very accommodating and A pleasure to do business with! do business with! More
Terrible management, charged me 27,218 point for a visit which no service has been performed and the car is under warranty. I am so sorry i have set foot in this dealership since I've been having problems w which no service has been performed and the car is under warranty. I am so sorry i have set foot in this dealership since I've been having problems with the car from the minute I picked it up. 8 months later and the problem is still there. Looking into lincoln buying back the car. More
Our experience was quick and easy. We always have a great experience. The staff is always friendly and accommodating. This is why we will continue to purchase our vehicles from Dana. experience. The staff is always friendly and accommodating. This is why we will continue to purchase our vehicles from Dana. More
Terrific service and will be back for next service ok More