Dana Ford Lincoln

All Around Great Experiencer From the moment we walked in the door, everything went exceptionally smoothly. I've been dealing with Dana Ford's Service Department for many years s From the moment we walked in the door, everything went exceptionally smoothly. I've been dealing with Dana Ford's Service Department for many years so I sort of expected a good experience, and I got it. John Hart showed us what was available in our price range, and he was very patient with all our questions. Picking up the car a few days later, John was not available but he contacted us and made sure that we were taken care of by another well-informed sales person, Frank Tripoli, who made the final transaction and paperwork go quickly and effortlessly. I truly appreciated his explanation of all the buttons. The financing paperwork was explained to us very clearly and professionally by Nick Giarletta (with NO pressure). All in all, it was another good Dana Ford experience; and I would recommend Dana Ford highly. More

Worth the drive to Staten Island I just bought a new car from the folks at Dana Motors and the experience was exceptional. I was directed to Dana Motors by a friend that also had a g I just bought a new car from the folks at Dana Motors and the experience was exceptional. I was directed to Dana Motors by a friend that also had a great experience with the dealer. My friend set the expectations very high and I am happy to report that my experience was very good. The process from my first visit to the dealership to the moment I drove the car off the lot was professional, attentive and sincere. Each person I met with understood their role and worked hard to make sure I was comfortable with anything discussed at that time. I never felt an ounce of pressure to buy the car now or buy this upgrade. I am now a happy Dana Ford customer. Special thanks to Juan and his team in the control center and to Rich Thomasen for a job well done on the sales floor. Patrick More

A pleasant and productive visit My visit to Dana Ford Lincoln was very pleasant and I was assisted by competent, informative and concerned sales personnel. Mary Graffeo spent a lot My visit to Dana Ford Lincoln was very pleasant and I was assisted by competent, informative and concerned sales personnel. Mary Graffeo spent a lot of time answering my questions, explaining the features of the Edge I was interested in and helping construct a deal that satisfied my needs and my income. Steve Riccardone, the sales manager, worked with Mary to arrive at the deal. I was at the dealership for quite a long time and my diabetes was acting up and both Steve and Mary showed concern for me and offered to get me anything I needed. I was very impressed with their desire to help me. This is my second car purchased from Dana and I would not hesitate to return there again. More

new vehicle was a pleasure working with this group of people, they work extra hard and went the extra mile to get me the deal that I felt more comfortable with, J was a pleasure working with this group of people, they work extra hard and went the extra mile to get me the deal that I felt more comfortable with, Juan, Nouri, Jeff and Jobi thanks for the attentive service and patience in getting the deal done. you guys rock!!!!! More

repair Very good service joe and artie always good to me a truly great team my car always feels like new after my visits thank you guys Very good service joe and artie always good to me a truly great team my car always feels like new after my visits thank you guys More

Quick, Courteous Service Always a pleasure to have the maintenance performed on my 2014 Ford Fusion at your service center. The waiting room is very clean and comfortable. Th Always a pleasure to have the maintenance performed on my 2014 Ford Fusion at your service center. The waiting room is very clean and comfortable. The time seems to fly by while watching the big screen TV. My service writer,Jeff Pikarsky, gave me updates on the length of time it would be for my service to be completed. More

Very nice . Service was quick and efficent.they made appointment quick.were very nice to me.when I came in.offered me water and coffee..I will def. use them again Service was quick and efficent.they made appointment quick.were very nice to me.when I came in.offered me water and coffee..I will def. use them again. More

My Tire Blowout I brought my 2010 Taurus to have a tire repaired or replaced. Joseph, my service Advisor took very good care of me. Professional and Courteous. I brought my 2010 Taurus to have a tire repaired or replaced. Joseph, my service Advisor took very good care of me. Professional and Courteous. More

Manufacturer recall I brought in my ford fiesta for a recall and was treated exceptionally well. everyone from service to showroom was extremely COURTEOUS. I was pleasant I brought in my ford fiesta for a recall and was treated exceptionally well. everyone from service to showroom was extremely COURTEOUS. I was pleasantly surprised to be driven home in their shuttle van, wow best experience I've had from a dealership in over 10 years. I received a call when my car was ready and was pleasantly surprised that my car was washed inside out with a nice detail. Thank you sir! Daniel helped me throughout the entire process and Frank drove me home. Kudos to you guys for all your help! More

big surprise! Mike Russo was my salesman..nice young man ,wasn't pushy and let me do my thing..went in for an explorer and wound up with the Edge...So far so good.. Mike Russo was my salesman..nice young man ,wasn't pushy and let me do my thing..went in for an explorer and wound up with the Edge...So far so good..To Be Continued... More