Dana Ford Lincoln

Very friendly, welcoming.. Love my new 2016 Explorer.. I wasn't sure which vehicle that I wanted to lease.. When I walked into Dana Ford, I was greeted by a very friendly woman. I believe her name is Cass I wasn't sure which vehicle that I wanted to lease.. When I walked into Dana Ford, I was greeted by a very friendly woman. I believe her name is Cassandra.. She showed me around the Lincoln and Ford showrooms... She thought that I would really like a new Explorer... So then I met Vinny.. He was was a helpful salesman.. Took me personally in their yard to look at all Explorer inventory.. Patiently went through all packages and features of Explorers that I was interested in.. We found a car that I liked, and painlessly leased my new Explorer... I felt no pressure from the second I walked in.. From the girl in the front, to the sales team, I thank you, Anthony.. More

Very smooth Very easy transaction, though timely everything went well and all of the staff go over and above to make you happy and satisfied.I am a returning cust Very easy transaction, though timely everything went well and all of the staff go over and above to make you happy and satisfied.I am a returning customer and will continue to return in 3 years. More

Great Service This is my 2nd car I have bought from Dana Lincoln. They provide great customer service from the sale of the vehicle to when I bring it in for an oil This is my 2nd car I have bought from Dana Lincoln. They provide great customer service from the sale of the vehicle to when I bring it in for an oil change. They are always expedient and courteous with their service. I always leave satisfied! I also love the Saturday hours which are very convenient. More

best lease experience ever! the reason I am taking the time to write this waiting is because I had such a great salesperson, John Hart who's leased me my Fusion and made sure tha the reason I am taking the time to write this waiting is because I had such a great salesperson, John Hart who's leased me my Fusion and made sure that I got it on time with the exact colors and rims that I wanted without hesitation he took back my old lease and made the transition smooth and wonderful along with the help of Mary Graffeo who was quick Pleasant and a pleasure to deal with in the finance department. overall these departments fit together like the perfect puzzle and made one happy customer if you're looking to purchase or lease a car go see these people at Dana Motors in Staten Island exclamation point they deserve the salesperson and the finance person of the year award!!!! More

fastest Jeff in sevice was amazing. Got the part i needed next day. And installed in under an hour..jeff your the man. Service was top notch, thanks Jeff in sevice was amazing. Got the part i needed next day. And installed in under an hour..jeff your the man. Service was top notch, thanks More

First time buying! First time dealing with Dana and definitely won't be the last. Would highly recommend this dealership in a heart beat. My sales person Shaunna Boreham First time dealing with Dana and definitely won't be the last. Would highly recommend this dealership in a heart beat. My sales person Shaunna Boreham is the best salesperson I've ever dealt with in the last 20 years that I've been buying vehicles. She is the first woman I've ever dealt with I give her an A+ across the board in every way possible. There is not one question that I asked her that wasn't answered quick and professionally. She is a pleasure to work with in every way. As far as the managers Glenn Mahoney, Juan Estrella, and Nouri Aktouf they treated me like I was family. Again I would highly recommend the dealership and all the names I mentioned in this review. Thanks again! More

untrustworthy My experience was Awful. As a result I will never purchase a Ford going forward, I am unhappy with my decision to deal with this dealership. My experience was Awful. As a result I will never purchase a Ford going forward, I am unhappy with my decision to deal with this dealership. More

First time buying from Dana This was my first time buying from Dana mind you we did most of the deal over the phone being I lived 2 hours away but diellze duka and Justin picca w This was my first time buying from Dana mind you we did most of the deal over the phone being I lived 2 hours away but diellze duka and Justin picca were the sales staff that helped me and they went above and beyond to deliver my mkz to me staying at the dealership late cause of on ins issue on my part but they made it right!!! I recommend this dealer to anyone looking for a new Lincoln or ford thanks so much guys More

Poor customer service Tried to return a lease (was not leased from this dealer). I telephoned the dealership this past Thursday and asked if they have a problem taking my Tried to return a lease (was not leased from this dealer). I telephoned the dealership this past Thursday and asked if they have a problem taking my car back since it wasn't leased from their dealership. They said not a problem, no appointment was necessary. I took off from work today purposely to bring the car back. We showed up today to bring the car (which was inspected and under-miles) back. The manager told us he can't take our car because he had no room for it. When we questioned if we had leased the car from them 3 years ago, would they take it back? He answered YES. If we were going to lease another car from them today they also would have taken it back. We also asked that if we moved from TX and wanted to return this car - Glenn answered - YES he would have taken that car back, but since we leased from NJ - he said he had no room. This all transpired very nasty too. He was totally unprofessional and nasty. We called and lodged a complaint with Ford Credit. Ford Credit said it's the dealers responsibility to take back the car and that Dana Ford was breaching their agreement as a franchise. I informed Glenn I would post this and his answer to me was "Go ahead". Very unprofessional dealership who just lost a future customer. More

Great first time buying experience! Walked into Dana and was immediately greeted by the friendly staff. Nick Squeo, my sales person, got me a terrific deal on a 2016 Ford Fusion with ton Walked into Dana and was immediately greeted by the friendly staff. Nick Squeo, my sales person, got me a terrific deal on a 2016 Ford Fusion with tons of features. His managers Steve Riccardone and Michael Passaro were also great and easy to deal with. This, being my first lease/new car, was an all around great experience. I highly recommend this dealership! More