Dana Ford Lincoln

I can't imagine getting my car anywhere else This is our fourth vehicle from Dana Ford and every experiences has been better than the last. I trust them completely with my buying experience. This is our fourth vehicle from Dana Ford and every experiences has been better than the last. I trust them completely with my buying experience. More

Great reliable people ! I left happy Mike Ferone, Matt Richardone, Steve Richardone and Roy Alston were very helpful and made sure I left happy and with the car I wanted. I have already t Mike Ferone, Matt Richardone, Steve Richardone and Roy Alston were very helpful and made sure I left happy and with the car I wanted. I have already told my friends and family make sure they go to Dana Ford Lincoln if they are thinking about getting a new car. They were very friendly and great at what they do. Thank you guys and Dana Ford Lincoln I love my 2016 Ford Escape !!! More

Best overall experience From the moment I walked into the dealership I felt very comfortable, not pressured and happy with my representatives service. Mary G knew her stuff a From the moment I walked into the dealership I felt very comfortable, not pressured and happy with my representatives service. Mary G knew her stuff and helped me pick out exactly what my husband and I had in mind. She knew exactly which cars had all the options we wanted. She was a pleasure to deal with and helped make the experience hassle free. The financing rep Jeffrey B was polite, professional, and answered every question with complete confidence and knowledge. I would definitely recommend this dealership and would definately do business with them again. I want to add that this was the 3rd new vehicle I leased within a year period---one for my son at Jeep, one for me at Honda and this one for my husband the Ford Escape. I rate them the best out of all!!!! More

Emergenct,unscheduled Lincoln service visit My wife's Lincoln truck brakes developed a "screetching" sound when fully depressed.Brakes are not something to fool around with,so we drove straight My wife's Lincoln truck brakes developed a "screetching" sound when fully depressed.Brakes are not something to fool around with,so we drove straight to Lincoln service on Monday,9/28/15.No advance call was made,we had no appointment,we just showed up.Mr.Charles Puhan greeted us,as if he were waiting for us to arrive,never mentioning that we didn't call.He could not have been more courteous or helpful.He listened to the noise,agreed there was an issue,explained what he thought it was-and then got the repair done the very same day.He also,even though we arrived in two vehicles,volunteered a loaner,or rides both to our home and then back to the dealership when the repair was completed.The truck is now perfect,and there was no stress involved in reaching that point,thanks to Charles.Service such as this is why we stick with the Dana dealership.Not bad for a Monday... More

Worst experience ever BEWARE Worst experience I've ever had buying a car. I was lied to about the date the car I wanted was supposed to be arriving on, bear in mind I h BEWARE Worst experience I've ever had buying a car. I was lied to about the date the car I wanted was supposed to be arriving on, bear in mind I had put a deposit down on this car so I was serious about purchasing it. For over a month I was given the run around about when it was supposed to arrive, but I finally decided to just take one of their stock vehicles sitting on the lot because they already had my money from the deposit for the car I actually wanted and there was no clear date when it was actually going to arrive at the dealership It was "in transit" for over a month according to them. I must have been over to that awful place 5 times in total, each time I went it cost me $17 in tolls, plus gas, and the time out of my day. They never reimbursed me for my tolls and the staff are shady as anything - they're more interested in being on their phones than helping you and they're clueless about anything you ask them. I was told originally my payments would be so much a month, but then when I actually came in to sign the papers the price had magically gone up $90 a month for the same car. Honestly save your money and go to any other dealership, this place caused me so much stress and I feel like I was robbed. I would never recommended this place to ANYONE. More

Stress free experience Mary is amazing! Eased my mind about leasing and made the entire process stress free and manageable. Will never go anywhere else after using Dana. Tha Mary is amazing! Eased my mind about leasing and made the entire process stress free and manageable. Will never go anywhere else after using Dana. Thank you! More

Purchasing a car mike was a pleasure to work with. He listened to our needs before making any suggestions to us which then helped him service our needs. He understood mike was a pleasure to work with. He listened to our needs before making any suggestions to us which then helped him service our needs. He understood that we were looking for a used car for my husband to go back and forth to work. He gave us the cost of what a used car would cost compared to leasing. We are happy he did that we went with leasing and love the car. Thank you Mike More

Absolutely terrible Leased a 2015 Ford Edge with Tom Annuziata. Lied about rebates, never received money we were promised. Customer service rep & manager don't return pho Leased a 2015 Ford Edge with Tom Annuziata. Lied about rebates, never received money we were promised. Customer service rep & manager don't return phone calls. Would not recommend this dealership to anyone. Unethical and deceitful sales practices happening here. More

Sale of used 2013 ford expedition In September,2015, I bought a 2013 Ford Expedition from Dana ford.. My sales consultant was Joby Joseph. I thought he was terrific. He was very courte In September,2015, I bought a 2013 Ford Expedition from Dana ford.. My sales consultant was Joby Joseph. I thought he was terrific. He was very courteous and knowledgeable about the car and the dealership. He helped me through the entire process. More

Great sales experience !!! Joby Joseph and Mike Passaro were knowledgeable, kind and able to answer all my questions. The transition from one lease to another was a very profes Joby Joseph and Mike Passaro were knowledgeable, kind and able to answer all my questions. The transition from one lease to another was a very professional experience. Your dedication shows by your work ethics. Thank you. More