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Dan Vaden Chevrolet Savannah
Savannah, GA
118 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 118 reviews
January 03, 2019
Ashley and Cory Jones As usual, my experience with Ashley was pleasant and professional. The purpose of my visit was for regular maintenance on my Equinox and all questions As usual, my experience with Ashley was pleasant and professional. The purpose of my visit was for regular maintenance on my Equinox and all questions and concerns were noted and addressed to my satisfaction. I was also greeted by Cory. He assisted me to my car after servicing and offered to clean my vehicle on my next visit. I was 100% satisfied. More
by Equinox
Employees Worked With
Lamar
December 30, 2018
Telephone Survey by Megan Daring on 12/17/2018 I got a telephone call from Megan Daring asking about my recent experience. I asked 'did you not see my on-line survey review which was not favorable I got a telephone call from Megan Daring asking about my recent experience. I asked 'did you not see my on-line survey review which was not favorable with regard to my experience when I returned to pick up my vehicle after it's repair of the sunroof tubing?" She advised 'no' she had been out of the office for several days so I told her what I had written'. Here is a copy of my written on-line survey: I was very happy with my Advisor Bob Register. He immediately knew what was wrong with the sunroof tubing and the need for it's total replacement. When I came to pick up my car after the replacement had been done I again was pleased with Advisor Register and the gentleman that helped me get my keys to car and the bill since Bob was busy with another customer. I was not pleased; however, when I went to get into my vehicle and the front floor was STILL sopping wet. It apparently was not wet vacuumed prior to my receiving the vehicle and I was shocked, to say the least. I could put my whole hand down on the floor carpeting and could see water coming up from my fingernails and hand. I went back inside to Customer Service and spoke with Bob so both he and I looked at my vehicle and he too, was indeed, shocked when it was STILL sopping wet. He advised me he had sent back to the shop to be cleaned up prior to my arrival but they apparently had not done so. He went back to the shop area and in about 20 minutes came out and said it had been taken care of. We walked to the car and we realized it was still wet but no where near what it had been. He said if I still had problems with the floor after I left we could bring it into the shop one day and could have fans dry it out. I told him I would let him know. BOB was very helpful and I was not displeased with him, but I was not pleased with the flooring problem" She apologized for what had happened and said she would send me a $25.00 fuel card to give me a positive aspect to my recent experience and apologized for the wet flooring. She would bring this to the attention of the General Manager. (I actually received the fuel card 12/28/2018 - so thank you Megan). I thanked her for listening. She is very professional and is a great asset to Vaden Chevrolet. Catherine Laube More
by cathy
Employees Worked With
Megan Daring (Customer Service Specialist)
December 11, 2018
New Truck Rick our salesman was very knowledgeable and accommodating. .We were offered a decent price for our trade in. They also recognized us as repeat custom Rick our salesman was very knowledgeable and accommodating. .We were offered a decent price for our trade in. They also recognized us as repeat customers. Also they worked to get us the financing terms and payments we were looking for. More
by gagirl56
Employees Worked With
Rick Hall, Lavell in financing and the young lady that helped us with insurance also (who's name escapes me) and Alberto.
November 24, 2018
100 % Satisfied Each and every time I have gone to Vaden for service, it has been pleasant and professional. I was greeted at the door when I came in. There customer Each and every time I have gone to Vaden for service, it has been pleasant and professional. I was greeted at the door when I came in. There customer lounge is always clean and tidy. I appreciate the snack area. One day I came in and my sugar level dropped. I was blessed to have that area for a quick sugar rush. My car was getting serviced and my glucose tablets were in the car. Thank You Vaden Chevy for making each time I come in a very pleasant one. More
by MrsBrown2015
Employees Worked With
Ashley and CJ
November 19, 2018
I suggest. It was good , overall.. I suggest , just to check on your customer once in awhile , and give them the status of their vehicle , thank you It was good , overall.. I suggest , just to check on your customer once in awhile , and give them the status of their vehicle , thank you More
by Get up n go
Employees Worked With
Bob in service department
November 07, 2018
Friendly Service Great ovaerall experience with the service department. Friendly customer service and very professional. My vehicle was serviced and I am happy. I left Great ovaerall experience with the service department. Friendly customer service and very professional. My vehicle was serviced and I am happy. I left my truck and they contacted me once service was completed. More
by Aliii
Employees Worked With
Shawnna Boyne
November 01, 2018
Satisfied Customer Great service. Extremely satified customer, Saleman was very patient, courteous and informative. I would recommend Dan Vaden to all relatives and fr Great service. Extremely satified customer, Saleman was very patient, courteous and informative. I would recommend Dan Vaden to all relatives and friends. Mske experience very personal. More
by roosevelt
Employees Worked With
Kean Williams
October 20, 2018
Courteous, friendly, informative and Angela is exceptional! Highly recommend this service team. Always exceptional! Thanks for years of excellent service and committment! Angela is an outstanding customer se Highly recommend this service team. Always exceptional! Thanks for years of excellent service and committment! Angela is an outstanding customer service representative. Always friendly, informative and attentive to customers. More
by gee
Employees Worked With
Angela
October 18, 2018
Had a rough start but was very pleased at end. Ashley in Cadillac service department keeps you informed of your service. Great rep. Will always work with you. Has help me on several occasions. Agai Ashley in Cadillac service department keeps you informed of your service. Great rep. Will always work with you. Has help me on several occasions. Again she is great. More
by Pam
Employees Worked With
Ashley in service
October 10, 2018
Customer service was exceptional. The actual service was great, and the wait was made very comfortable. I was given a Coke and was asked if there was anything else I needed or wanted. The actual service was great, and the wait was made very comfortable. I was given a Coke and was asked if there was anything else I needed or wanted. Time well spent! More
by Janet158
Employees Worked With
Wow, wish I remembered her name.
