Dan Vaden Chevrolet Brunswick
Brunswick, GA
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In December of 2022 we bought a used 2020 vehicle. The price was better than we found anywhere else. The used car manager, Travis, was very helpful and the salesman Tom Wilson delivered the car, sight The price was better than we found anywhere else. The used car manager, Travis, was very helpful and the salesman Tom Wilson delivered the car, sight unseen, to me in Charleston, SC. It was beautiful and just as described. I signed all the papers accepting the vehicle and the deal was done. Shortly thereafter I realized that a warning light was on, and later found out the cruise control would not work. Unfortunately, the sensor in the front of the vehicle was not working properly and was causing these issues. When I called Travis, he put me in touch with Mark in service, and Vaden fixed all this, at their cost, despite me having paid and signed for the car! They certainly did not have to do this. This dealership is excellent. They provide great prices and great customer service. I will buy from them again. More
I recommended this company based on my experience buying a new car. I obviously was not aware when my son asked me about buying from Dan Vaden that new cars and used cars are totally different. My son (la a new car. I obviously was not aware when my son asked me about buying from Dan Vaden that new cars and used cars are totally different. My son (last name Wilson)bought a used Ford F150 truck. Within 3 weeks it had to go in to the shop. Not only were they unhelpful and rude in getting him in to get it fixed they refused to supply him with a replacement vehicle, claiming they "had nothing available". After two weeks of him paying for his own rental vehicle to the tune of $1,400 I called and showed out. They put him in a "Trax?" tiny SUV for the remainder of the time the truck was in the shop and promised to reimburse him the $1,400. Now months later they refuse to talk to him on the phone or return his phone calls. Neither the General Manager or Service Manager has the guts to admit how badly they treated this young man who has a family depending on him. SHAME ON YOU DAN VADEN BRUNSWICK!!!!!! You will never have to worry about anyone from my family bothering to buy from you again. That includes anyone I come into contact with at my job as well since I work in Brunswick and feel my duty is to warn people how you treat customers. More
Dealership is ok itself but the service department is by far the worst I've ever had to deal with otther then the girls at the desk. I have had so many issues getting them to address an issue that I finally far the worst I've ever had to deal with otther then the girls at the desk. I have had so many issues getting them to address an issue that I finally went to a dodge Dealership and had it taken care of :( recently went in to a tire rotation and oil change and once again never touched the tires or checked fluid levels other then the oil change. More
I just wanna thank Mr Jacob Johnson and Mr Chris Jordan for my recent purchase even after a nearly 6 hour wait I was still thankful and more than happy that I was able too leave with a ride you guys are am for my recent purchase even after a nearly 6 hour wait I was still thankful and more than happy that I was able too leave with a ride you guys are amazing at what you do and I can't thank you guys enough! More
Fred Voigt, remember that name! My husband and I bought a Toyota Highlander from him on 10/15/22. He was the most professional and sweetest salesman I have ever met. If you have iss My husband and I bought a Toyota Highlander from him on 10/15/22. He was the most professional and sweetest salesman I have ever met. If you have issues with not trusting car salesman and many people do, you need to go see Fred. He truly cares for his customers and goes beyond measure to make them feel good about their purchase. I read a lot of reviews but rarely write one but in thus case I wanted to share what an awesome person Fred is. The dealership has a jewel in this fellow and I hope they recognize it. More
I had my 2021 Colorado serviced this morning. Miss Melanie did a super awesome job of taking care of me and answering all of my questions. I was missing a valve stem cap when I arrived there and Miss Melanie did a super awesome job of taking care of me and answering all of my questions. I was missing a valve stem cap when I arrived there and the gentleman, Mark , that serviced my truck , without me asking , looked for a cap for my truck. It really meant a lot for him to do that for me as well as how Miss Melanie took care of me! Thank you all so much! More
Kenyone was an exceptional salesman. I wasn’t quite sure of what I wanted to purchase but with his assistance I was able to make a decision. I purchased a 2020 Porsche Macan. I love the I wasn’t quite sure of what I wanted to purchase but with his assistance I was able to make a decision. I purchased a 2020 Porsche Macan. I love the color and it’s the perfect size. Kenyone was very thorough when he reviewed the ins and outs of the vehicle. He was attentive and addressed any concerns that I may have had. He carried himself in a professional manner at all times. He’s definitely someone that I’ll continue doing business with. More
Gary Marsh was an extremely professional sales person who went above and beyond to make sure we were happy with our purchase. We have spent months shopping for a new truck, and he was the first to truly list went above and beyond to make sure we were happy with our purchase. We have spent months shopping for a new truck, and he was the first to truly listen to what needed/wanted. We worked with Chris Jordan in finance who seemed more like an old friend than a finance guy. He made sure we understood our deal, and answered our questions. I would highly recommend this dealership. More
The worst and shadiest dealer ever! Traded in a car and they offered 10,000 less then the trade in value. Then tried to sell me a used car that costed more then a new one. Got me to buy Traded in a car and they offered 10,000 less then the trade in value. Then tried to sell me a used car that costed more then a new one. Got me to buy a new one that’s not at the dealer and said it would be there in roughly five days. It’s now been more then a month and they will not give me a straight answer on my new vehicle! I called for a week straight after the first week for an update and no one would return my calls, not even the GM. They offered me three tanks of gas for the inconvenience. I live an hour away so by the time I drive my truck there and back it will be almost a tank! They still aren’t communicating crap with us or my lender for the vehicle I traded in and I got a late payment notice from our trades lender. Truly disappointed and disgusted. I was put in a suburban to test drive when I wanted to buy a tahoe. While looking around in it to see the features I was rushed out of the map because apparently you have to pay for that feature if you don’t use your phone. He showed me the most basic features of a vehicle. How to change the radio, move the seat, the a/c etc. I bet he wouldn’t be able to tell me a thing under the hood other then what the paper work tells you as he reads it off. I saw another review above on the paper man, Chris. He goes through your paper work so fast and keeps you distracted. We were supposed to get a deal on some extras we purchased but turns out we paid for it all, which okay we get but don’t shake on something to not hold up on it. He is a shady character as well. Didn’t explain anything. The extras were not on any paperwork we filled out either so who knows if they’ll even get put in the vehicle. No amount of convincing or money could get me to return here. More
Ask for Keyone Walker. He made my car buying experience easy. Had to wait for my vehicle to come in and he kept me up to date the whole time. He is a very professional sale He made my car buying experience easy. Had to wait for my vehicle to come in and he kept me up to date the whole time. He is a very professional salesman and he does his best to get you what you want. More