Pilson Auto Center

Courteous, helpful, efficient, fair, respectful, warmth, honesty, are a few of the descriptive characteristics of Pilson Auto Center! I encourage others to check them out. honesty, are a few of the descriptive characteristics of Pilson Auto Center! I encourage others to check them out. More

Kristi went the extra mile to find the vehicle I needed. Very thorough with taking care of all needs and concerns. Very thorough with taking care of all needs and concerns. More

Service was prompt and completed all items as requested. Staff were pleasant, informative and provided suggestion on tire maintenance. Staff were pleasant, informative and provided suggestion on tire maintenance. More

George was great! He took care of us in a timely manner and delivered on all of the aspects we were looking for, including price! He took care of us in a timely manner and delivered on all of the aspects we were looking for, including price! More

Best experience I’ve had buying a vehicle. Chris Whitley is the best. Everything I asked for was done and more! Chris Whitley is the best. Everything I asked for was done and more! More

Having recently moved from Australia to Illinois, we found Pilson Auto in Mattoon through an online ad after visiting several dealerships in the Champaign area. From our first email to taking deliver found Pilson Auto in Mattoon through an online ad after visiting several dealerships in the Champaign area. From our first email to taking delivery of our car a week later, the experience was outstanding. The Pilson Auto team, in particular Murray Cooper, provided first class customer service. They went above and beyond including arranging transportation for us to view the vehicle (we live an hour away), understanding our situation as newcomers. Pilson Auto exceeded our expectations with their exceptional service, attention to detail, and willingness to accommodate our needs. We highly recommend Pilson Auto to anyone, especially those new to the area. Their dedication to customer satisfaction and efficient process makes for an unparalleled car-buying experience. More

I couldn't have asked for better service. Everyone that I had came in contact with thru the repair of my vehicle was amazing. Especially the staff at the service counter keeping me informed o Everyone that I had came in contact with thru the repair of my vehicle was amazing. Especially the staff at the service counter keeping me informed of status of the repair. Special thanks to Kasey Gordon. Keep up the good work everyone. More

While driving to the dealership for a 20k mile checkup. I had a flat. Due to no spare with a 2023, 18 month old Pacifica Hybrid. I had to get a tow truck with a flatbed to transport the van to mattoon. The I had a flat. Due to no spare with a 2023, 18 month old Pacifica Hybrid. I had to get a tow truck with a flatbed to transport the van to mattoon. The dealership promptly replaced the tire and contacted insurance to have the tire replacement covered. They completed the 20k ckup sent me on my way. Since the computers systems were down they later sent an small value invoice. Thanks Pilson. Job well done during a trying time.😎 More

Bought my 2016 Jeep Wrangler Rubicon Unlimited new from Pilson. Sales staff and service staff have performed tremendously for me ever since. Pilson. Sales staff and service staff have performed tremendously for me ever since. More