
Dan Perkins Subaru
Milford, CT
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2,699 Reviews of Dan Perkins Subaru
Service team always helpful & courteous. Professional staff who always follows up to make sure the customer is satisfied. Have been and will continue to be a loyal customer. Professional staff who always follows up to make sure the customer is satisfied. Have been and will continue to be a loyal customer. More
Love this dealership in Milford. I love Tony Setaro, our salesman and love Geoge Irizarri, who did our finance paperwork and Gabe who did my Subaru Starlink setup I love Tony Setaro, our salesman and love Geoge Irizarri, who did our finance paperwork and Gabe who did my Subaru Starlink setup More
I went in for a service in which I made sure would be covered under my bumper to bumper coverage. I called many times and spoke to many representatives. Each one had a different response but ultimately, covered under my bumper to bumper coverage. I called many times and spoke to many representatives. Each one had a different response but ultimately, I was assured many times that I would only have to pay a $100 deductible. On the day of service they charged me over $200. Being in a place where I am experiencing a massive reduction of income this is the last thing I wanted and the very thing I was so eager to prevent. This is my third service with Subaru over the last year (2 being routine oil changes, 1 being a service for a noise coming from under the car), and I must say that while I absolutely LOVE my Subaru, I don’t appreciate the customer service related to repairs. I feel like I am constantly being drained financially and deceived as to how much the service truly costs. I was told one price and upon arrival was bombarded with a list of charges that would be added on to my final bill DESPITE having specifically made sure that this would not happen. It’s just feels like buying a car wasn’t enough, now they want to charge me any and every way they can. As a loyal Subaru customer, it doesn’t feel good and it just makes you think differently about the way they do things. More
I love the service department at Subaru. I recently had Shana help me with a windshield that had to be replaced, and she was super helpful in getting me estimates, and following up on all t I recently had Shana help me with a windshield that had to be replaced, and she was super helpful in getting me estimates, and following up on all the details to make the repair seamless. Thank you Shana! More
Customer service is excellent. Marc Mesidor and David Ortiz are the best. Dan Perkins offered every person in the waiting area tea or coffee. That’s excellent customer service st Marc Mesidor and David Ortiz are the best. Dan Perkins offered every person in the waiting area tea or coffee. That’s excellent customer service starting at the top! More
Dan Perkins Subaru took excellent care of my Subaru Ascent. I can't wait to use the spectacular new facility just down the road. Keep up the great work!! Ascent. I can't wait to use the spectacular new facility just down the road. Keep up the great work!! More
oil change went well. however the complimentary car wash didn't include drying the car. had to wash and dry it again at home to remove the 10,000 water spots. aside from t however the complimentary car wash didn't include drying the car. had to wash and dry it again at home to remove the 10,000 water spots. aside from that all was good. More
Outstanding customer service as always! I arrived for my service on time, just a day early & they just took the car no questions asked! Thanks to all! I arrived for my service on time, just a day early & they just took the car no questions asked! Thanks to all! More