Dan Perkins Subaru

STAY AWAY!! By far the worst car buying experience. When quoted a price Jeff Watkins would go up then come back down. Told me I would see the higher price on the contract but it would be taken off at disco quoted a price Jeff Watkins would go up then come back down. Told me I would see the higher price on the contract but it would be taken off at discounts. (I would have to pay tax on this.) I asked what I would pay tax on, added it up myself and knew the number that I should see. I waited for an hour and 15 minutes to sign the contract. I was finally ushered in to Bob Oshin's office and told I could just sign and leave. The number was $700 more than what I had figured. There was no remote starter or floor mats on the contract. I pointed this out and was told it was ok it would all get worked out by Jeff later. I had been there 2 1/2 hours by now and wanted to go home. Bob rushed me through - gave me about 3 minutes of his time, and then told me it was a Federal offense to write a bad check!!! I was not even given a copy of the contract! Apparently they slipped in an additional $200 for VIN etching that I was never told about. They did finally come down the $700 after I asked for my deposit check back and told them to tear up the contract. Six days later I still don't have the car and they haven't given me a copy of the contract or the VIN...they can't register the car until my insurance company has the VIN. STAY AWAY from there people!!!!! More

I shopped 3 dealers in CT. 2 In person 1 by phone. Went with Dan Perkins FOR NO OTHER REASON than the price quote given to me by the "Sales MANAGER". <br><br>He mis-quoted me and tried to slip the paper wo with Dan Perkins FOR NO OTHER REASON than the price quote given to me by the "Sales MANAGER". <br><br>He mis-quoted me and tried to slip the paper work by with different numbers than he quoted me... Then tried to do the same again on the second try. Finally AFTER I walked out and told them to keep the car they called back and offered me the car for NEAR what he actually quoted me.<br><br>I tried to take delivery of the car a total of 3 times before I actually got it.<br><br>It was OBVIOUSLY NOT cleaned, prepped, or checked out by them AT ALL. I'm fairly sure their driver smoked in the car while driving it from another dealer to theirs.<br><br>It was shipped with a bad O2 sensor and I've been basically told that EVERY SINGLE COMPLAINT I have regarding drivability and fit/finish are considered "normal operation" by them.<br><br>If it is normal I would suggest NOT buying a base model Subaru 2.5i However I have a pretty stong feeling I got a bunk car and they're just trying to avoid dealing with it.<br><br>The Service Manager and Sales Manager are both awful and offer next to NO help. I'm next to positive that the service manager instructed the tech to lie to me regarding what he did to check the car after replacing the O2 sensor. They said they pulled the plugs to check them... which I HIGHLY doubt they did w/o a request to do so.<br><br>The General Manager seems to be a conciencious person. However the staff there is lacking in almost every department. They just don't seem capable of doing their jobs at all. More