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Dan Perkins Subaru

Milford, CT

4.8
2,702 Reviews

1 Boston Post Rd

Milford, CT

06460

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2,702 Reviews of Dan Perkins Subaru

June 03, 2021

I was overcharged for the service. Dan Perkins brochure says 15,000 service is $222.49 I was charged $394.94. I paid for full service when I leased the car. More

by DAVEKELLYUAW
Price
Recommend Dealer
No
Employees Worked With
Don’t know names of service employees who did work
Jan 12, 2022 -

Dan Perkins Subaru responded

Davekellyuaw, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down.

June 03, 2021

The staff and team were very helpful at the Service department. I was able to receive texts as my car was worked on and this was much appreciated. Shana was great! More

by LAJFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shana Costa
June 03, 2021

I have to bring my car here until November for any check ups/look at due to my warranty. I brought it in for a check up and an oil change but only got the oil change. I needed a full check up due to a a tri More

by GOLEE90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shana Costa
Jul 12, 2021 -

Dan Perkins Subaru responded

Hello Golee90, thank you; we appreciate your feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 03, 2021

Great service, car was promptly taken in at service time. Vehicle was serviced and done within the estimated promised time. The entire process was handled very professionally More

by MAXIENEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cashier, Shana Costa
Jul 12, 2021 -

Dan Perkins Subaru responded

Maxienew, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

June 03, 2021

Have always received good and friendly service here. This dealership always wants to be sure you are completely satisfied with service provided. The lifetime warranty really saved us a lot of money. More

by VLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shana Costa
Jul 12, 2021 -

Dan Perkins Subaru responded

Vld, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dan Perkins Subaru. Please let us know if you have any additional questions about services you received and thank you again for choosing Dan Perkins Subaru!

June 03, 2021

Friendly and efficient service !The seating Friendly and efficient service ! The seating arrangements in the waiting area were also well spaced, to suit the current situation; the sofas were More

by LUFTMAURICE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia
June 03, 2021

Great customer serviceand prices! Always comes through Great customer service and prices! Always comes through with their promises. I will return again to get my next auto. They also plan to make a new More

by EMILHER7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Setaro, Jammell Mejia
Jul 12, 2021 -

Dan Perkins Subaru responded

Emilher7, thanks for your great review, and for giving our dealership such a high star rating!

June 03, 2021

Customer service was fine and fast. I have to remark on the noise level in the waiting room, though, was way too loud. There is the TV, radio, the guy next to me with his music on, the birds in the cage, a More

by HEATHER60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jammell Mejia
June 03, 2021

Kevin was great to work with. He responded very quickly with emails which is very much appreciated. He was personable and friendly and answered all questions. We would definitely do business with him again More

by SFRACKER28
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Puzzo
Jul 12, 2021 -

Dan Perkins Subaru responded

Sfracker28, thanks for your great review, and for giving our dealership such a high star rating!

June 03, 2021

Kevin Puzzo is the epitome of a passionate and ideal brand representation and salesperson of Subaru. Our transaction was quick, easy, and convenient. We drive 45 min to come to this Subaru when we have More

by KAITWHIT487
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Puzzo, Dave Osborne
Jul 12, 2021 -

Dan Perkins Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Kaitwhit487. Thank you and we hope to see you again! We want all our customers to feel this way when leaving our dealership!

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