Dan Deery
Waterloo, IA
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I recently bought a jeep from Deery and the motor basically blew out the next day. The engine light came on and I was promised it was just a glitch and they cleared the code. My engine light came b basically blew out the next day. The engine light came on and I was promised it was just a glitch and they cleared the code. My engine light came back on while driving home. I attempted several times to call in an attempt to bring vehicle back. No one responded until several days later and the salesman Dino never did call me back. I finally got a call and was offered $200.00 dollars for my trouble. I paid $9,000 for this jeep and I need to replace the motor which will cost me around $11,000.00. I don't want anyone to end up like me, owing $20,000.00 for a vehicle that doesn't run. This company made 56,000,000.million in revenue last year off the dishonesty they use to sell their vehicles. Please avoid buying cars from this Car Dealership so that you don't end up like me! Tony Knox Retired Captain Des Moines Police Dept. More
DO NOT DO BUSINESS WITH THEM! I had recently purchased a gmc truck from them and wasn't even able to make it all the way home before it threw a code at me. They attempted to get o I had recently purchased a gmc truck from them and wasn't even able to make it all the way home before it threw a code at me. They attempted to get out of covering it but after some talking and pointing out that they signed a contract did they do the repairs needed.....after I paid 100 bucks. After I got the truck back from the shop, I attempted to make a fair trade where I would be able to take a truck of similar value for the hunk of junk they sold me but they refused to make it right. To add to this, the stereo some times works, the AC stopped working, the rust started to come through the paint, they didn't switch the sensors in the tires, it leaks and THEY WONT RETURN MY PHONE CALLS ABOUT THE WARRANTY! This place is full of snakes so I say again, DO NOT DO BUSINESS WITH THESE PEOPLE More
Loved our salesperson Liz. Super easy to work with and didn't feel a hard sell. Only downfall was upper management wasn't willing to negotiate or do anything for us to win our Super easy to work with and didn't feel a hard sell. Only downfall was upper management wasn't willing to negotiate or do anything for us to win our business. More
Stay away from them and their service department. They will do anything to get a sale and cannot deliver on the promises that come with purchasing a new Jeep. They will do anything to get a sale and cannot deliver on the promises that come with purchasing a new Jeep. More
They were great, pressure free! They wanted me to be happy with the decision. They helped me with a friendly additude narrow down between 3 vehicles, then 2 and ultimately the one I They wanted me to be happy with the decision. They helped me with a friendly additude narrow down between 3 vehicles, then 2 and ultimately the one I choose. More
I received excellent assistance on picking out a car and closing the deal. I had trouble lifting the freeze I had on my credit report and they were very patient and helpful in this area as well. Policies closing the deal. I had trouble lifting the freeze I had on my credit report and they were very patient and helpful in this area as well. Policies and guarantees were explained to me in clear English so I understood. If it makes any difference Danette was my salesperson and Colton was my Consultant for helping me get a loan. More
Vicki was great to work with and the deal was very smooth. We are a commercial business which makes the transaction more difficult, but she was a champ! smooth. We are a commercial business which makes the transaction more difficult, but she was a champ! More
Vickie Butler, Scott McCurdy and Matt Snyder were amazing to work with. Made my buying experience quick and easy, took the time to explain the process and paperwork. Definitely, will return my business. to work with. Made my buying experience quick and easy, took the time to explain the process and paperwork. Definitely, will return my business. More