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Dan Deery Toyota

Cedar Falls, IA

4.7
579 Reviews

7404 University Ave

Cedar Falls, IA

50613

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Showing 579 reviews

August 21, 2016

No BS Dealer This was the 4th dealership I had visited to buy an SUV. The first three would not listen to me when I asked them not to haggle and coerce. Deery re More

by Robert Tierney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis Holley
Nov 01, 2016 -

Dan Deery Toyota responded

Thank you for your 5-Star Review of our Sales Department!! We hope to see you soon!!

August 19, 2016

GREAT Service I had found our Toyota Tundra TRD Pro on cars.com at this dealership, call and got Bill and this was the quickest cleanest car buying process I have y More

by tzeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill and Tee
Nov 01, 2016 -

Dan Deery Toyota responded

Thank you for your 5-Star Review of our Sales Department!! We hope to see you soon!! Glad to hear the TRD Pro is working great!!

July 21, 2016

Terrible business ethics. My experience with this dealership was terrible. After numerous emails and several phone conversations I had an appointment to come down to get the ca More

by CarGuru
Customer Service
Recommend Dealer
No
Employees Worked With
Mike,
Aug 04, 2016 -

Dan Deery Toyota responded

Thank you for your 1-Star Review of our dealership. Your review helps us understand what we can do better and how we can provide the best customer experience to all of our customers. We're sorry to hear that the car you inquired on sold before your arrival to our dealership. We do have a policy to hold the vehicle with a non-refundable down payment to insure that the car will not sell. Since that action wasn't taken, it gives us an opportunity to sell to someone else. Any further questions or concerns, please contact our General Manager, Barney, at 319-277-4500!!

June 18, 2016

avoid dealer assisted financing, they will increase bankrate bank quoted one rate the dealer quoted an increase of the banks rate. this is now the norm for dealers who seek financing for buyers. More

by Dave Gansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 20, 2016 -

Dan Deery Toyota responded

Dave, Thank you for your review here and on Facebook as well. I have messaged you back via Facebook that we escalated the issue to the owner and someone from our finance department will be in touch with you regarding your issues and concerns.

Jul 23, 2016 -

Dave Gansen responded

You people just slay me on your reply. First I dont use face book and never have. Second I have heard from my about the bait and switch nthat you pulled on me as they took the complaints to the DOT. Why be a liar to me when you say your only interest is to make sure the consumer is totally satisfied.When are you going to ititiate that idea into your company bible of ethics? I usually am not a person to be so vocal but to pray on the wife and I who are challenged in mobility, I then become unglued and wont stop from being heard about our experience. you failed to deliver on the tooyota certification and on the set interest rate you quoted us only for your personal greed. this was all done to us by family members of the business. Try to grow in ethics so no more peopel are taken advantage of with your bait and switch.

March 24, 2015

Great Service Best service experience I have had from any other dealership/repair shop. I wouldn't get my services done anywhere else!!! Thanks Dan Deery, keep up t More

by johnsot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 27, 2015 -

Dan Deery Toyota responded

Thank you for your 5-Star Review of our dealership and our Toyota Certified Service Department!! We hope to see you soon whether you stopping in to say hello or in our service/parts/detail departments. Happy Holidays!!

February 17, 2015

Best in The Cedar Valley I recently went to Dan Deery Cedar Falls to get a grease job on my 2012 Tundra. Kyle got me right in, without an appointment even! He had my service c More

by Trent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 27, 2015 -

Dan Deery Toyota responded

Thank you for your 5-Star Review of our dealership and our Toyota Certified Service Department!! We hope to see you soon whether you stopping in to say hello or in our service/parts/detail departments. Happy Holidays!!

November 22, 2014

Excellent Service. Excellent service. I was able to schedule appointmenti on the same day I called to schedule an appointment. This is my 6th vehicle purchased from this More

by crreviewer2014
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 27, 2015 -

Dan Deery Toyota responded

Thank you for your 5-Star Review of our dealership and our Toyota Certified Service Department!! We hope to see you soon whether you stopping in to say hello or in our service/parts/detail departments. Happy Holidays!!

September 30, 2014

Excellent Service I would highly recommend Dan Deery Toyota in Cedar Falls to anyone. I am always pleased with the service and personal care we receive. Service ar More

by rgloede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Brian
Nov 27, 2015 -

Dan Deery Toyota responded

Thank you for your 5-Star Review of our dealership and our Toyota Certified Service Department!! We hope to see you soon whether you stopping in to say hello or in our service/parts/detail departments. Happy Holidays!!

February 20, 2013

Whenever I have my car in for service Brian is always sure to take care of me! The service is quick and efficient. I would highly recommend them as a dealership to anyone! More

by jacklap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
Nov 27, 2015 -

Dan Deery Toyota responded

Thank you for your 5-Star Review of our dealership and our Toyota Certified Service Department!! We hope to see you soon whether you stopping in to say hello or in our service/parts/detail departments. Happy Holidays!!

Nov 01, 2016 -

Dan Deery Toyota responded

Thank you for your 5-Star Review of our Service Department!! We hope to see you soon!!

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