Dan Deery Toyota
Cedar Falls, IA
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Misled, deceived, bamboozled Purchased a Jasmine Green 2016 Subaru Crosstrek from (SM). Salesperson stated practically new tires at 8/32. He stated no body damage. He stated tw Purchased a Jasmine Green 2016 Subaru Crosstrek from (SM). Salesperson stated practically new tires at 8/32. He stated no body damage. He stated two key fobs. Car was delivered a week later to find tires at 3/32. Body had door dents, 6" long crease, paint chips and cracking from what looked liked a failed paintless dent removal repair. Only one key fob. Contacted salesperson. He stated he was off, reiterated tires were practically new and stated there was only a quarter size dent. I told him that he was wrong and that he needed to make things right. He told me I needed to call the dealership myself and ask for a manager. Took vehicle to a local tire professional to confirm tire measurements and condition. 3/32 confirmed. Dealership was then contacted and manager offered $400 for tires and $100 for body damage. Delivery was refused and car sent back. The next day the dealership offered a higher priced alternative at a $200 discount for the inconvenience. A replacement car was not purchased as we were not able to spend more than originally agreed upon. UPDATE: Three days later the alternative car they offered at a "discounted" price of $19,498 due to the inconvenience (let's say it how it really was...misled, deceived, bamboozled) is $19,414. Games, games and more games. More
Excellent I worked with Mr. Adam Charley, A very well informed and polite gentleman! He always promptly answered my emails and texts. I specified the fea I worked with Mr. Adam Charley, A very well informed and polite gentleman! He always promptly answered my emails and texts. I specified the features I wanted and asked for a price quote on-line and he provided that right away. He was not at all pushy when I visited the dealership. I bought the vehicle I wanted. I am sure the dealership made a good profit but I am happy with the price I paid; I believe that to be the basis for every successful transaction. Mr. Adam Charley was very patient in explaining certain features of the vehicle I bought. He was very well informed, polite and respectful. I believe him to be an asset to Dan Deery Toyota, and I will strongly recommend him as the person to contact in the event they are interested in buying a vehicle. The sales Manager, Mr. Dylan Deery, was also very helpful; he was "Johnny on the spot". I was happy with how expeditiously and efficiently the entire process was handled. I did not end up wasting the entire day. More
Purchase my first new car Cody Zey made my buying experience amazing. It was no hassle, no pressure, and he went over and beyond by answering all my questions and helping me c Cody Zey made my buying experience amazing. It was no hassle, no pressure, and he went over and beyond by answering all my questions and helping me compare features, pricing, and mileage with the three vehicles I was interested in purchasing. I will recommend this dealership to my children and family members. More
Tim Nabholz was so helpful and went out of his way for us! We were treated with respect and Tim Nabholz was so helpful in finding us the right car. This is the third car we have purchased from Dan Deery and h We were treated with respect and Tim Nabholz was so helpful in finding us the right car. This is the third car we have purchased from Dan Deery and have been very happy with the way we have been treated. We would highly recommend Dan Deery! More
Friendly, efficient and answered all my questions. I enjoyed working with the people at this dealership and am enjoying my new car! They were fair about the price on the new vehicle and my trade in. I enjoyed working with the people at this dealership and am enjoying my new car! They were fair about the price on the new vehicle and my trade in. I would go back there again. More
Smooth transaction Worked with Cody Zey on a trade I wasn’t super excited about, but he made the experience upbeat and smooth. I would definitely work with him again in Worked with Cody Zey on a trade I wasn’t super excited about, but he made the experience upbeat and smooth. I would definitely work with him again in the future. He treated me like I was someone he had known for a long time and that goes a long way, especially in the car-buying world. More
Cody Zey (Excellent) Excellent work out of Cody Zey. Couldn't of asked for a more knowledgeable car salesman. He really knew Toyota's products and provided me with topnotc Excellent work out of Cody Zey. Couldn't of asked for a more knowledgeable car salesman. He really knew Toyota's products and provided me with topnotch service! More
Fast, efficient, friendly, top-notch service It simply doesn't get any better than this. No high-pressure stuff, no loss leaders, etc... Just straight-up quality, and speedy process. Best of Bree It simply doesn't get any better than this. No high-pressure stuff, no loss leaders, etc... Just straight-up quality, and speedy process. Best of Breed More
Wonderful Experience I worked with Dave Maxwell on the lease of a new car. He answered all my questions without any hesitation. If he was unsure, he didn't shy away from I worked with Dave Maxwell on the lease of a new car. He answered all my questions without any hesitation. If he was unsure, he didn't shy away from finding the answer. Highly recommend him to anyone looking to get behind the wheel of a new, or used car. More
Honest and welcoming From the moment my husband and I arrived, Mark was very welcoming and suggestive with available options. In my opinion this dealership is generous wit From the moment my husband and I arrived, Mark was very welcoming and suggestive with available options. In my opinion this dealership is generous with their prices/deals. I definitely recommend to come here for happy vehicle shopping experience. More