Dan Deery Toyota

Unfriendly sales experience We were looking for a car with a specific couple options and DanDeery happened to be the closest place. We drove 4 hours and had called ahead to let We were looking for a car with a specific couple options and DanDeery happened to be the closest place. We drove 4 hours and had called ahead to let them know what time we were coming. They said they would have the vehicle ready when we got there. We arrived and that was not the case. The salesman we had been speaking with over the phone that said he would be helping us had neglected to tell us he would actually be in a meeting and we ended up with a young salesman who seamed only experienced enough to navigate the dealer website and take us on test drives. Any questions about the buying process or price negotiations had to be directed to his manager who seamed pretty rude. The manager basically told us the reason we came to his dealership was because his vehicles were priced the best which was untrue and was unwilling to negotiate (it just happened to have the options we wanted). All the sales desks state that only one key is included in the purchase unless other keys were already with the vehicle. We asked the salesman multiple times if there was an additional key with the vehicle and he kept stating that the vehicle was a lease return and would most likely have an additional key. We ask him to confirm that it did and he just stated that there wasn't a way to confirm it until the sale was final because the keys were kept in a pouch with the title.... Why that didn't keep me from buying from them I don't know. Maybe it was the 4 hr car ride to get there, and not thinking straight. After we signed the paperwork and were walking out the door of course we found out there was only one key... The sales process took forever. The website advertised it having a set of Toyota genuine floor mats. On my ride home I looked in the back seat and found out that the back mat was missing. When I got home and looked underneath the vehicle I found two pretty substantial rust spots underneath the paint protection film at the cab corners that had never been mentioned and should have been fixed by Toyota considering they had "Certified" the vehicle and at 34k miles it was clearly a warrant issue/ workman defect. They sold the vehicle to us with tires that were almost already worn down to the wear indicator. On a near 40k purchase, the most they were willing to negotiate on a KBB "Fair Value" vehicle was $300. Wish I would have never bought from here... More

Dealing with the people there is easy and relaxing. I’ve bought a few vehicles from there and had no problems with them. Thank you bought a few vehicles from there and had no problems with them. Thank you More

Quick and Easy! My husband and I had a great experience! We dealt with Adam Charley, he kept in touch with us throughout the process. Once we finally got to purchas My husband and I had a great experience! We dealt with Adam Charley, he kept in touch with us throughout the process. Once we finally got to purchase our vehicle he made it nice and easy! Everyone we dealt with was very nice and informative. Would purchase through them again! More

Quick and Easy My experience with Dan Deery Toyota and Salesman Kaleb Rieck was exceptional. They cared about what I wanted and needed in a vehicle and wasn't attemp My experience with Dan Deery Toyota and Salesman Kaleb Rieck was exceptional. They cared about what I wanted and needed in a vehicle and wasn't attempting to sell my anything that I didn't want. They were also very helpful in explaining some of the differences and never felt as if I was being forced into buying something from them. From there, negotiating and the paper work that followed was extremely easy and straight forward. It didn't feel as if I was just another number to them but they also didn't drag it out all day. I'll shop there again. More

auto purchase/trade in Excellent, friendly,polite and extremely helpful. Good trade in value for out car allowed us to purchase a vehicle that we did not intend to when arri Excellent, friendly,polite and extremely helpful. Good trade in value for out car allowed us to purchase a vehicle that we did not intend to when arriving. It was an excellent choice and we are very happy with the entire experience-I usually hate auto dealerships and all associated transactions. More

Best Car Buying Experience Kaleb was great to deal with, no hassling us on the lot, no run around, made the process fast and easy!! Would highly recommend! Thanks for your wond Kaleb was great to deal with, no hassling us on the lot, no run around, made the process fast and easy!! Would highly recommend! Thanks for your wonderful service. More

They had the best price in the car we wanted...and were the least polite people we’ve ever worked with. We’ve purchased at least a dozen Toyota’s over the years and this was the worst buying experience eve the least polite people we’ve ever worked with. We’ve purchased at least a dozen Toyota’s over the years and this was the worst buying experience ever. There were also several numerical mistakes made during the process, that all favored them and that we caught, thankfully. More

Excellent experience David and Marshall were amazing to work with. They made the whole process very easy. Buying a new vehicle can be daunting but they made the process co David and Marshall were amazing to work with. They made the whole process very easy. Buying a new vehicle can be daunting but they made the process comfortable and easy to understand. I would recommend them to everyone. More

Dealership Dan Deary Toyota Dealership is a knowledgeable friendly clean and timely dealership. Dan Charley is a very friendly polite and knowledgeable Salesman Dan Deary Toyota Dealership is a knowledgeable friendly clean and timely dealership. Dan Charley is a very friendly polite and knowledgeable Salesman. Thanks for your excellent service!!! More

Excellence every step of the way From the moment we walked into the dealership, we knew we had made the right decision. We asked DJ for advice on a 2019 Highlander. He set us up wi From the moment we walked into the dealership, we knew we had made the right decision. We asked DJ for advice on a 2019 Highlander. He set us up with his most knowledgeable staff person for this model, Mike Elling. He spent several hours with us answering questions and helping us pick out the perfect vehicle for our family. He was incredibly approachable, friendly, and realistic and helping us narrow down what was most important to us. It was a low pressure, enjoyable experience for us. We will definitely be back in The future and recommend Mike to anyone interested in a Toyota! Thank you!!! More